List of SpaOne Platform Customers
North Tamborine, 4272, QLD,
Australia
Since 2010, our global team of researchers has been studying SpaOne Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased SpaOne Platform for Salon Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using SpaOne Platform for Salon Management include: QT Hotels and Resorts, a Australia based Leisure and Hospitality organisation with 1254 employees and revenues of $300.0 million, Lake Crackenback Resort and Spa, a Australia based Leisure and Hospitality organisation with 50 employees and revenues of $5.0 million and many others.
Contact us if you need a completed and verified list of companies using SpaOne Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The SpaOne Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Lake Crackenback Resort and Spa | Leisure and Hospitality | 50 | $5M | Australia | SpaOne Software | SpaOne Platform | Salon Management | 2014 | n/a |
In 2014, Lake Crackenback Resort and Spa deployed the SpaOne Platform as its Salon Management application for front desk spa operations. The SpaOne Platform was the operational tool used by reception staff to manage appointment scheduling, client record management and point of sale cashiering. Day to day tasks recorded in the implementation included handling of money, management of confidential client information and orchestration of phone bookings, walk ins and client books. The implementation supported staff facing workflows including employee issue handling and professional client liaison at the resort spa.
SpaOne Platform operated alongside Excel, Guestcentrix and Emplive in the resort environment, with SpaOne Platform focused on scheduling, service sales and client profile data while the other tools were used for guest management, rostering and ad hoc reporting. Governance emphasis in the rollout centered on front desk process controls, cash handling procedures and client confidentiality protocols, with reception training covering multi tool workflows and customer facing etiquette. The deployment scope was the Lake Crackenback Resort and Spa spa operations and its reception function, supporting a small 50 person leisure and hospitality organization in Australia.
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QT Hotels and Resorts | Leisure and Hospitality | 1254 | $300M | Australia | SpaOne Software | SpaOne Platform | Salon Management | 2022 | n/a |
In 2022, QT Hotels and Resorts implemented SpaOne Platform as the SpaQ group solution to manage its property spa operations. The SpaOne Platform was adopted using the Salon Management application model, positioned as an Enterprise Class Preferred software Solution as noted for branded hospitality spa groups.
The SpaOne Platform deployment consolidated core Salon Management capabilities including appointment and resource scheduling, online booking and guest self-service, therapist rostering and treatment menu configuration, point of sale and gift voucher management, inventory for retail products, membership and package administration, and operational reporting. Configuration emphasized centralized treatment catalogs and guest profiles to standardize service delivery and pricing across the SpaQ group within QT Hotels and Resorts.
Governance was structured around role based access for spa managers, therapists, and front desk staff, enabling standardized operational workflows and centralized configuration for multi property administration. The implementation reflects SpaOne’s enterprise positioning for hospitality groups, aligning spa operations, guest services, reservations, and on property revenue centers under a single Salon Management platform.
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