List of STARFACE Cloud PBX Customers
Karlsruhe, 76137,
Germany
Since 2010, our global team of researchers has been studying STARFACE Cloud PBX customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased STARFACE Cloud PBX for PBX, VoiP and Phone Systems from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using STARFACE Cloud PBX for PBX, VoiP and Phone Systems include: Jacob Elektronik, a Germany based Retail organisation with 400 employees and revenues of $361.0 million, Brandlhof, a Austria based Leisure and Hospitality organisation with 575 employees and revenues of $144.0 million, GN Muensterland Immobilien, a Germany based Construction and Real Estate organisation with 240 employees and revenues of $60.0 million and many others.
Contact us if you need a completed and verified list of companies using STARFACE Cloud PBX, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The STARFACE Cloud PBX customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Brandlhof | Leisure and Hospitality | 575 | $144M | Austria | STARFACE | STARFACE Cloud PBX | PBX, VoiP and Phone Systems | 2025 | Innovitech |
In 2025 Brandlhof implemented STARFACE Cloud PBX to modernize guest and staff communications at Hotel Gut Brandlhof in Austria. The STARFACE Cloud PBX deployment is categorized as PBX, VoiP and Phone Systems and was configured to deliver hospitality-grade phone provisioning and guest service telephony functions.
Configuration work concentrated on personalized room phone provisioning and automated billing workflows, using STARFACE Cloud PBX call handling, automated call routing and device provisioning capabilities typical of PBX, VoiP and Phone Systems. The implementation included configuration of hotel-specific dialing plans, phone user profiles tied to room assignments, and automated triggers to capture billing events from guest calls for downstream processing.
The project integrated STARFACE Cloud PBX with OPERA Cloud to enable personalized room phones and automated billing for hospitality and guest services. Innovitech GmbH acted as the implementation partner, and the operational footprint covers approximately 200 room phones and 40 office devices, supporting front desk, housekeeping and back office communications at the hotel.
Governance and rollout were executed with centralized management and device lifecycle controls in STARFACE Cloud PBX, enabling unified administration of room and office handsets. The deployment resulted in more efficient housekeeping workflows, streamlined check in and check out processes, and centralized telephony management for the Hotel Gut Brandlhof environment.
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GN Muensterland Immobilien | Construction and Real Estate | 240 | $60M | Germany | STARFACE | STARFACE Cloud PBX | PBX, VoiP and Phone Systems | 2024 | Flexcon |
In 2024 GN Muensterland Immobilien implemented STARFACE Cloud PBX. The STARFACE Cloud PBX, in the PBX, VoiP and Phone Systems category, was provisioned as a cloud hosted telephony platform to support customer service and tenant management in Germany.
Configuration emphasized CTI capabilities and telephony routing to enable automatic opening of tenant records on incoming calls. Functional modules implemented in STARFACE Cloud PBX included CTI screen pop, inbound call queues and hunt groups, presence aware call transfer, voicemail and unified messaging, and calendar aware call routing to align with tenant management workflows.
Integrations were built to the CASAVI property management platform and Microsoft Outlook to deliver automatic tenant record retrieval on inbound calls and to synchronize contact and calendar context. The implementation was delivered with FLEXCON IT and NUCOM AG, who handled connector configuration and cloud telephony provisioning. Operational coverage focused on customer service and tenant management teams across GN Muensterland Immobilien in Germany.
Governance and process workstreams restructured call handling and agent workflows to leverage CTI driven interactions and Outlook synchronized scheduling. The deployment resulted in streamlined tenant service processes and improved agent productivity.
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Jacob Elektronik | Retail | 400 | $361M | Germany | STARFACE | STARFACE Cloud PBX | PBX, VoiP and Phone Systems | 2020 | n/a |
In 2020 Jacob Elektronik deployed STARFACE Cloud PBX to rapidly move hundreds of users to home office during the COVID 19 lockdown in spring 2020, preserving hotline availability and customer support continuity in Germany. The implementation positioned STARFACE Cloud PBX as the cloud telephony layer for customer support and hotline functions, aligning voice routing and contact availability with remote worker requirements.
Module usage was not explicitly stated in the source and is inferred to include STARFACE digital workplace components such as the UCC client and mobile apps to enable remote telephony, presence, and unified communications for support teams. The deployment leveraged the cloud hosting model of STARFACE Cloud PBX to enable faster provisioning and to decouple telephony endpoints from fixed office locations. STARFACE Cloud PBX provided core PBX features including call routing, voicemail and user presence typical of PBX, VoiP and Phone Systems implementations.
Operational scope focused on customer support and hotline teams across Germany, moving hundreds of user seats to home office while maintaining inbound hotline availability. Rollout was executed as an emergency rapid provisioning effort to sustain service levels during the spring 2020 lockdown, with cloud architecture enabling centralized administration and configuration changes without on site hardware changes.
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