List of Steele Incident Manager Customers
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United States
Since 2010, our global team of researchers has been studying Steele Incident Manager customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Steele Incident Manager for Whistleblowing Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Steele Incident Manager for Whistleblowing Management include: Bristol Myers Squibb, a United States based Life Sciences organisation with 34100 employees and revenues of $48.30 billion, Consolidated Edison, a United States based Utilities organisation with 15097 employees and revenues of $15.26 billion, JetBlue, a United States based Transportation organisation with 23000 employees and revenues of $9.28 billion and many others.
Contact us if you need a completed and verified list of companies using Steele Incident Manager, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Bristol Myers Squibb | Life Sciences | 34100 | $48.3B | United States | Diligent Corporation | Steele Incident Manager | Whistleblowing Management | 2015 | n/a |
In 2015, Bristol-Myers Squibb implemented Steele Incident Manager for Whistleblowing Management to support enterprise compliance and ethics case intake, investigation, and reporting. The deployment was paired with Steele's Compliance Wave Training membership, which Bristol-Myers Squibb used to deliver locally translated compliance communications and training globally, with 15 regional compliance managers accessing new content within the first month and improved engagement.
The Steele Incident Manager implementation focused on standard Whistleblowing Management capabilities, including multi-channel intake and secure case management, configurable investigation workflows, role-based access and confidentiality controls, and consolidated reporting for compliance teams. The Steele Incident Manager was configured to align with global compliance workflows and multi-language requirements driven by the Compliance Wave content program.
Operational coverage included global compliance and regional compliance managers who accessed translated training and communications as part of the combined deployment, and governance emphasized centralized content management for communications and localized case handling by regional teams. Implementation governance and workflow changes prioritized coordination between the compliance training program and whistleblowing intake processes to ensure consistent messaging, investigator access controls, and regional escalation paths.
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Consolidated Edison | Utilities | 15097 | $15.3B | United States | Diligent Corporation | Steele Incident Manager | Whistleblowing Management | 2016 | n/a |
In 2016 Consolidated Edison implemented Steele Incident Manager as a Whistleblowing Management application. The deployment went live in July 2016 and was scoped to support compliance and HR reporting workflows across the United States.
Implementation work emphasized structured intake and case management functionality, adapting Steele Incident Manager to capture whistleblower reports and preserve historic responses for audit and review. Configuration focused on incident intake forms, role based case assignment, and workflow state tracking to improve case visibility and response handling. The approach leveraged capabilities documented in Consolidated Edison’s COI Risk Manager engagement, applying those controls to whistleblowing case management.
Operational ownership rested with compliance and HR teams and governance changes centered on standardized case intake, retention policies, and visibility into case histories. Consolidated Edison’s Steele Incident Manager deployment delivered improved workflow consistency, historic response retention and greater visibility for compliance and HR stakeholders.
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JetBlue | Transportation | 23000 | $9.3B | United States | Diligent Corporation | Steele Incident Manager | Whistleblowing Management | 2019 | n/a |
In 2019, JetBlue implemented Steele Incident Manager for Whistleblowing Management and publicly confirmed a Steele relationship while describing integration of Steele Compliance Wave content with its learning management system. The company reported that the LMS integration was straightforward and that Steele provided regularly refreshed compliance content to support HR and compliance communications in the United States.
The Steele Incident Manager deployment focused on core Whistleblowing Management capabilities common to the category, including incident intake, confidential reporting channels, case management and workflow routing, and configurable anonymity controls. Steele Compliance Wave content was tied into learning workflows to standardize training and awareness for HR and compliance teams, with content refresh cycles used to keep training materials current.
Operational coverage emphasized HR and corporate compliance functions across JetBlue in the United States, with governance oriented around centralized intake and case escalation to compliance stakeholders. The testimonial highlights easier LMS integration and ongoing content refresh as explicit operational benefits, supporting sustained compliance communications and training without naming additional system integrators or prior platforms.
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