List of Swisslog SynQ WMS Customers
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United Kingdom
Since 2010, our global team of researchers has been studying Swisslog SynQ WMS customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Swisslog SynQ WMS for Warehouse Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Swisslog SynQ WMS for Warehouse Management include: Ahold Delhaize Usa, a United States based Retail organisation with 236000 employees and revenues of $58.97 billion, H-E-B, a United States based Retail organisation with 145000 employees and revenues of $38.00 billion, Coles Group, a Australia based Retail organisation with 115000 employees and revenues of $28.74 billion, Childrensalon, a United Kingdom based Retail organisation with 573 employees and revenues of $157.0 million and many others.
Contact us if you need a completed and verified list of companies using Swisslog SynQ WMS, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Swisslog SynQ WMS customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Ahold Delhaize Usa | Retail | 236000 | $59.0B | United States | Swisslog | Swisslog SynQ WMS | Warehouse Management | 2020 | n/a |
In 2020, Ahold Delhaize USA implemented Swisslog SynQ WMS from Swisslog as its Warehouse Management platform to support a micro fulfillment center for Peapod ecommerce grocery order fulfillment. The deployment is explicitly tied to automated storage and retrieval hardware and integration patterns used in the micro fulfillment design.
Swisslog SynQ WMS was configured to orchestrate hive robotic technology running on AutoStore automated storage and retrieval system AS/RS, while coordinating fixed pick stations and Peapod proprietary manual picking capabilities. The implementation emphasizes warehouse control and real time task orchestration, with SynQ managing robot tasking, order wave execution, inventory allocation, and work queue distribution across robotic and manual pick streams.
Key functional capabilities implemented include inventory control and visibility, order orchestration and fulfillment sequencing, robot control interface for AS/RS operations, pick station integration, and replenishment workflows. Swisslog SynQ WMS provides the warehouse management core that unifies goods movement in the AutoStore grid and the manual picking lanes used by Peapod, supporting ecommerce order processing and warehouse operations.
Governance and process changes center on unified orchestration of robotic and manual workflows, operator tasking changes at pick stations, and procedural alignment between automated AS/RS cycles and Peapod manual pick flows. The company says the combination will streamline grocery ecommerce order fulfillment by pairing AutoStore grid storage density and goods to person productivity gains with Peapod’s picking system.
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Childrensalon | Retail | 573 | $157M | United Kingdom | Swisslog | Swisslog SynQ WMS | Warehouse Management | 2018 | n/a |
In 2018 Childrensalon engaged Swisslog to implement Swisslog SynQ WMS in a Warehouse Management deployment paired with an AutoStore automation system. The contract specified a 23,000 AutoStore bin grid, 44 AutoStore robots, six picking ports with the designed ability to add a seventh pick port and two automated bin interface points, and a scheduled go-live in March 2019.
Swisslog SynQ WMS was positioned as the modular control plane for the automated solution, responsible for inventory control, order orchestration, bin presentation sequencing, and picking port management. The implementation emphasized modular software configuration so new SynQ functionalities can be added as business needs evolve, and the solution was sized to support a sustained 550 bin presentations per hour to feeding picking workflows.
At the integration layer SynQ WMS was implemented to orchestrate AutoStore hardware, robot fleets, and picking port operations, linking automated bin handling to multichannel order fulfillment processes. Operational scope centers on Childrensalon’s primary fulfillment facility, handling single items and small cases for an online retail operation, and enabling dynamic allocation of staff to non-automated tasks as automation handles high-volume picks.
Governance and rollout were organized around a modular, incremental approach, allowing phased addition of ports and automated interfaces and delivering continuous SynQ software updates. Explicit outcomes stated by the retailer included increasing the level of automation, maximising efficiency, coping with anticipated growth, providing improved customer service, and enabling the ability to allocate and flex people where needed.
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Coles Group | Retail | 115000 | $28.7B | Australia | Swisslog | Swisslog SynQ WMS | Warehouse Management | 2018 | n/a |
In 2018 Coles Group implemented Swisslog SynQ WMS at a Sydney NSW warehouse site to support core warehouse operations, aligning the deployment with the Warehouse Management application category. The deployment centered on site-level operational control and application support for warehouse execution and task orchestration using Swisslog SynQ WMS.
The implementation covered standard Warehouse Management capabilities including inventory control, task and work management for picking and packing, and execution workflows for goods movement, configured to support site operational needs. Day to day technical activities documented for the environment included creating queries and performing back-end data updates, monitoring and updating Control-M jobs, and configuring printers and vendor PCs tied to operational workflows.
The operational environment included vendor applications such as Innova, RITEQ, Integrity, and HR3 alongside Swisslog SynQ WMS, with SharePoint used for documentation and coordination. Security and site infrastructure responsibilities were part of the application support remit, covering CCTV and building access systems, vendor servers, and peripheral devices that interface with warehouse operations.
Governance and support processes were operationalized through structured release and change management for software changes, triage and resolution of user and desktop issues, on-call and weekend support, and service coordination for minor third party vendor services. Technical support tasks explicitly included PXE-based rebuilding of laptops and tablets, workstation provisioning, and direct vendor engagement where necessary to maintain continuous warehouse production operations.
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Retail | 145000 | $38.0B | United States | Swisslog | Swisslog SynQ WMS | Warehouse Management | 2020 | n/a |
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Buyer Intent: Companies Evaluating Swisslog SynQ WMS
- Tunisian Internet Agency, a Tunisia based Government organization with 50 Employees
- Next View Software, a United States based Professional Services company with 10 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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