List of Talk-A-Bot Customers
Budapest, 1051,
Hungary
Since 2010, our global team of researchers has been studying Talk-A-Bot customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Talk-A-Bot for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Talk-A-Bot for Chatbots and Conversational AI include: British American Tobacco, a United Kingdom based Manufacturing organisation with 48989 employees and revenues of $34.80 billion, Bosch Hungary, a Hungary based Manufacturing organisation with 17400 employees and revenues of $5.18 billion, ALDI Hungary, a Hungary based Retail organisation with 5560 employees and revenues of $1.57 billion, Lux Med, a Poland based Healthcare organisation with 4077 employees and revenues of $431.7 million and many others.
Contact us if you need a completed and verified list of companies using Talk-A-Bot, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Talk-A-Bot customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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ALDI Hungary | Retail | 5560 | $1.6B | Hungary | Talk-A-Bot | Talk-A-Bot | Chatbots and Conversational AI | 2018 | n/a |
In 2018 ALDI Hungary deployed Talk-A-Bot in the Chatbots and Conversational AI category to automate recruitment query handling and candidate job search for the HR function. The implementation delivered a Messenger based recruitment and FAQ chatbot, Talk-A-Bot, configured with GDPR compliant conversational flows that route candidates to open job offers and capture hot leads to reduce repetitive HR inquiries.
The deployment focused on HR and recruitment operations in Hungary and centralized candidate interaction through Facebook Messenger as the primary channel. Functional capabilities implemented include automated FAQ responses, job search orchestration, lead capture and routing workflows that forward candidate interest to recruiters for follow up, and consent management to meet GDPR requirements. Outcomes reported by the project included reduced HR workload and the creation of a routed lead stream of candidate interest.
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Bosch Hungary | Manufacturing | 17400 | $5.2B | Hungary | Talk-A-Bot | Talk-A-Bot | Chatbots and Conversational AI | 2021 | n/a |
In 2021, Bosch Hungary deployed Talk-A-Bot, a Chatbots and Conversational AI application, to automate HR and employee communications workflows across its Hungary operations. Bosch Hungary is cited as Talk-A-Bot’s largest domestic Cheq customer, and the implementation was explicitly targeted at HR process automation and internal employee communications to streamline routine inquiries and task routing. The deployment emphasized conversational access to HR services rather than channel proliferation, positioning Talk-A-Bot as the front door for employee queries and notifications.
The implementation used Talk-A-Bot with Cheq HR and internal communications capabilities, configured to support category-aligned functions such as automated FAQ handling, conversational routing of HR requests, and scripted employee communications workflows. Configuration work focused on intent classification, dialogue flows for common HR processes, and workflow handoffs to HR teams for exceptions. The project leveraged standard Chatbots and Conversational AI functional patterns, integrating conversational workflows with HR operational procedures and knowledge bases.
Operational scope covered HR and internal communications teams in Hungary, with rollout governance coordinated by Bosch Hungary HR leadership and internal communications stakeholders. Process change included routing rules, escalation workflows, and content governance for FAQ and policy responses, with HR teams owning ongoing training and intent refinement. Bosch Hungary reported measurable time and resource savings and improved employee engagement as outcomes of the Talk-A-Bot Chatbots and Conversational AI deployment.
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British American Tobacco | Manufacturing | 48989 | $34.8B | United Kingdom | Talk-A-Bot | Talk-A-Bot | Chatbots and Conversational AI | 2016 | n/a |
In 2016, British American Tobacco implemented Talk-A-Bot as a Chatbots and Conversational AI application. The deployment addressed the challenge of communicating with approximately 6000 tobacco shops and the sellers working in them, providing a user-friendly internal communication channel that complements the existing CMS rather than replacing it.
Talk-A-Bot was configured with a broad knowledge base of more than 160 FAQ topics, covering product categories from e-cigarettes to rolling papers, and was taught to answer frequent questions accurately. Implemented functional capabilities include automated FAQ responses, push messaging for immediate information and traffic driving, and guided navigation to the company’s main official internal site.
The solution was integrated with the existing CMS to complete content workflows and to enable strict authentication for seller sign-in through the CMS integration. Operational scope focused on tobacco sellers and shop-level personnel, supporting formal communications and increasing client touchpoints across field sales and channel operations.
Governance and workflow changes centered on content curation in the CMS, authenticated access for sellers, and a push messaging policy primarily used to direct users to official site content. Outcomes stated in the implementation notes include more client touchpoints, better user experience in less time, and decreasing costs, with push messages used to drive traffic to the official internal site.
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Healthcare | 4077 | $432M | Poland | Talk-A-Bot | Talk-A-Bot | Chatbots and Conversational AI | 2020 | n/a |
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