List of TEAM by WorkWave - Scheduling Customers
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Since 2010, our global team of researchers has been studying TEAM by WorkWave - Scheduling customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased TEAM by WorkWave - Scheduling for Workforce Scheduling from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using TEAM by WorkWave - Scheduling for Workforce Scheduling include: Alliance Building Services, a United States based Professional Services organisation with 1200 employees and revenues of $450.0 million, ARA Group Australia, a Australia based Construction and Real Estate organisation with 3500 employees and revenues of $350.0 million, Menzies Group Australia, a Australia based Professional Services organisation with 2500 employees and revenues of $54.0 million, Corporate Cleaning Group, a United States based Professional Services organisation with 200 employees and revenues of $20.0 million and many others.
Contact us if you need a completed and verified list of companies using TEAM by WorkWave - Scheduling, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Alliance Building Services | Professional Services | 1200 | $450M | United States | WorkWave | TEAM by WorkWave - Scheduling | Workforce Scheduling | 2010 | n/a |
In 2010, Alliance Building Services implemented TEAM by WorkWave - Scheduling, a Workforce Scheduling application. The deployment targeted the company’s field service scheduling and payroll alignment functions across its professional services operations, with implementation aims focused on managing crew and job schedules and recurring shift patterns. The TEAM by WorkWave - Scheduling installation served as the authoritative scheduling layer for field workforce planning and day to day roster management.
Configuration emphasized schedule creation, crew and route assignment, shift templates, time off and availability management, and schedule publishing, consistent with Workforce Scheduling capabilities. The implementation included roster management and schedule to payroll data exports to support weekly and bi weekly payroll cycles and billing reconciliation. Automation of recurring schedules and rule based assignment standardized shift creation and reduced manual schedule edits.
Operationally the scheduling system was aligned with payroll and billing workflows, reflecting Alliance payroll practice where payroll specialists processed client payrolls for thousands of employees across multiple payrolls and maintained employee schedules in WinTeam for payroll and billing purposes. Payroll teams were responsible for inputting and maintaining employee files, pay rates, deductions, direct deposits, and tax information, creating a tight coupling between scheduling outputs and payroll recordkeeping. Schedules produced by TEAM by WorkWave - Scheduling supported coordination with accounting for general ledger reporting and cash requirements.
Governance centered on cross departmental coordination between payroll, human resources, and operations to meet weekly payroll deadlines, with schedule ownership distributed between payroll and operations teams. Controls included schedule validation routines, shift publish approvals, and reporting used by HR for benefits and deduction reconciliation. The implementation narrative positions TEAM by WorkWave - Scheduling as the operational hub for scheduling, workforce availability, and payroll alignment within Alliance Building Services.
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ARA Group Australia | Construction and Real Estate | 3500 | $350M | Australia | WorkWave | TEAM by WorkWave - Scheduling | Workforce Scheduling | 2024 | n/a |
In 2024, ARA Group Australia implemented TEAM by WorkWave - Scheduling to standardize workforce rostering across its cleaning services operations. The deployment targeted Workforce Scheduling capabilities to manage cleaning staff rosters and to capture on site clock ins and clock outs across multiple Australian sites.
The implementation used TEAM Software modules Timegate and TemplaCMS to operationalize roster generation, shift assignment and contract management. Timegate was configured for automated rostering and shift fill logic, while TemplaCMS managed contract templates, staff assignments and rules for recurring schedules.
Schedule and time capture feeds were integrated into payroll and reporting workflows to provide a unified source of truth for workforce scheduling and payroll inputs across ARA sites. The operational coverage encompassed cleaning staff and site managers across Australia, centralizing schedule orchestration and timekeeping for multi site operations.
Governance changes included centralized schedule ownership, updated roster approval processes and automated shift fill rules to reduce manual coordination. The deployment delivered faster rostering, automatic shift fill capability and improved payroll and reporting accuracy for multi site operations.
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Corporate Cleaning Group | Professional Services | 200 | $20M | United States | WorkWave | TEAM by WorkWave - Scheduling | Workforce Scheduling | 2021 | n/a |
In 2021 Corporate Cleaning Group adopted TEAM by WorkWave - Scheduling Lighthouse mobile workforce management to eliminate paper processes and provide proof-of-service for field teams across its U.S. operations. The implementation is recorded under the Workforce Scheduling category and targeted both HR and operations functions responsible for scheduling, assignments, and field documentation.
The deployment configured mobile scheduling and assignment workflows, mobile field documentation and proof-of-service capture, and dispatcher-to-field orchestration using the TEAM by WorkWave - Scheduling mobile application. Functional capabilities implemented include on-device job assignments, time and attendance capture at site level, and structured service verification for field technicians, aligned with common Workforce Scheduling patterns for routing and shift management.
Operational scope covered corporate cleaning operations across the United States and emphasized HR and operations process change to support digital field reporting. Governance centered on rolling out mobile proof-of-service and consolidating field documentation, and within a year of rollout the program produced a largely paperless workflow, faster reporting, and improved service accountability as reported by the customer.
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Professional Services | 2500 | $54M | Australia | WorkWave | TEAM by WorkWave - Scheduling | Workforce Scheduling | 2022 | n/a |
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