List of TeleCMI Business Phone System Customers
Noida, 201301,
India
Since 2010, our global team of researchers has been studying TeleCMI Business Phone System customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased TeleCMI Business Phone System for PBX, VoiP and Phone Systems from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using TeleCMI Business Phone System for PBX, VoiP and Phone Systems include: Porter, a India based Transportation organisation with 3707 employees and revenues of $523.0 million, Parryware India, a India based Manufacturing organisation with 3000 employees and revenues of $240.0 million, Jailaxmi Group India, a India based Automotive organisation with 300 employees and revenues of $15.0 million and many others.
Contact us if you need a completed and verified list of companies using TeleCMI Business Phone System, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The TeleCMI Business Phone System customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Jailaxmi Group India | Automotive | 300 | $15M | India | TeleCMI | TeleCMI Business Phone System | PBX, VoiP and Phone Systems | 2022 | n/a |
In 2022, Jailaxmi Group India implemented TeleCMI Business Phone System, a PBX, VoiP and Phone Systems application, to centralize sales telephony across its multi-branch automobile dealer operations in Tamil Nadu. The deployment targeted sales and CRM telephony, consolidating inbound and outbound calling workflows for showroom teams and lead capture.
The TeleCMI Business Phone System was configured for CTI style integration with Zoho CRM, using call logging, inbound pop ups, automated call recordings, and missed call tracking to attach call events and recordings to CRM lead records. Configuration work emphasized desktop pop up screens for agents, automated activity creation in Zoho CRM, and recording retention controls to support lead follow up and quality reviews.
Integration with Zoho CRM centralized lead capture and activity history so sales teams across multiple branches could access call disposition and recordings within the CRM record. Operational coverage included sales and showroom departments across multiple sites in Tamil Nadu, with telephony features surfaced to support shift planning through missed call queues and callback lists.
Governance focused on standardizing call logging and disposition workflows, implementing recording access controls, and formalizing missed call escalation procedures to ensure consistent lead follow up. The rollout combined TeleCMI configuration, Zoho CRM connectivity, user profiling for showroom agents, and process changes to align call handling with sales follow up routines.
Reported outcomes from the implementation included a 379% increase in inbound calls and a 285% increase in outbound calls, outcomes attributed to centralized TeleCMI Business Phone System telephony and CRM integrated call handling. The implementation positions TeleCMI Business Phone System as the PBX, VoiP and Phone Systems solution supporting sales CRM telephony for Jailaxmi Group India.
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Parryware India | Manufacturing | 3000 | $240M | India | TeleCMI | TeleCMI Business Phone System | PBX, VoiP and Phone Systems | 2023 | n/a |
In 2023, Parryware India implemented the TeleCMI Business Phone System in the PBX, VoiP and Phone Systems category to centralize inbound customer service telephony across its Indian manufacturing sites. The cloud telephony deployment was tasked with absorbing high-volume inbound traffic and handling more than 1,000 support calls daily. The TeleCMI Business Phone System rollout delivered multi-level IVR, intelligent call routing, agent productivity tracking and unlimited call recording to streamline support operations. Implementation aligned these capabilities with standard PBX, VoiP and Phone Systems call center workflows, including automated inbound call distribution and real-time agent activity visibility. Operational coverage encompassed multiple manufacturing locations and centralized customer support teams, enabling unified call handling and consistent service workflows across sites. TeleCMI Business Phone System provided centralized call recording and agent monitoring to improve call center KPI visibility for quality assurance and supervisory oversight. The rollout followed a cloud-first provisioning model with configuration focused on IVR menus, routing rules and productivity dashboards, and governance priorities centered on call monitoring, recording retention and performance reporting to support ongoing support operations.
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Porter | Transportation | 3707 | $523M | India | TeleCMI | TeleCMI Business Phone System | PBX, VoiP and Phone Systems | 2022 | n/a |
In 2022, Porter implemented TeleCMI Business Phone System to scale outbound communications across its Indian operations, selecting a solution in the PBX, VoiP and Phone Systems category to support logistics-facing contact workflows. The deployment provided an outbound phone system with per-user logins, call recording and supervisor monitoring, enabling large scale remote calling and structured agent coaching for Porter’s contact agents supporting driver recruitment and onboarding.
Porter’s TeleCMI Business Phone System was instrumented to support driver partner onboarding and recruitment workflows, affecting recruiting, onboarding and frontline support functions within its logistics operations. Supervisor monitoring and recorded calls were used to raise coaching cadence and quality assurance, while per-user logins established user-level accountability and session visibility for remote calling environments. The implementation focused on outbound calling scale and agent productivity, and the project delivered improved agent productivity and lower support costs as reported by the company.
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