List of TelyCALL Platform Customers
Las Palmas de Gran Canaria, 35004 ,
Spain
Since 2010, our global team of researchers has been studying TelyCALL Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased TelyCALL Platform for Emergency Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using TelyCALL Platform for Emergency Management include: Ayuntamiento De Las Palmas De Gran Canaria Spain, a Spain based Government organisation with 1912 employees and revenues of $604.0 million, Ayuntamiento De Valladolid Spain, a Spain based Government organisation with 2209 employees and revenues of $517.0 million, The Comunidad de Madrid, a Spain based Government organisation with 1000 employees and revenues of $250.0 million and many others.
Contact us if you need a completed and verified list of companies using TelyCALL Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The TelyCALL Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Ayuntamiento De Las Palmas De Gran Canaria Spain | Government | 1912 | $604M | Spain | Telycan | TelyCALL Platform | Emergency Management | 2019 | n/a |
In 2019, Ayuntamiento de Las Palmas de Gran Canaria contracted Telycan to update the TelyCALL Platform for Emergency Management. The engagement targeted the U-911 advanced command post that supports fire and rescue operations, aligning the TelyCALL Platform with command and control requirements for municipal emergency response in Spain. Implementation work focused on software update and configuration of the platform to operate within the city public safety environment.
Based on the U-911 operational context, the engagement likely centered on Incident Management and Voice Recording modules to support incident logging, dispatcher workflows, and audio capture at the command post. The configuration emphasized command and control workflows, incident lifecycle management, and recorded communications, consistent with Emergency Management functional terminology. Governance implications included operational alignment with fire and rescue units for use in field incident coordination and centralized command post operations.
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Ayuntamiento De Valladolid Spain | Government | 2209 | $517M | Spain | Telycan | TelyCALL Platform | Emergency Management | 2024 | n/a |
In 2024, Ayuntamiento De Valladolid Spain adopted the TelyCALL Platform for Emergency Management. The Policía Municipal de Valladolid implemented the TelyCALL Platform as part of a municipal digitalisation effort to support VinfoPOL and field communications across police operations in Valladolid, Spain. The deployment explicitly targets public safety and police operations within the municipal government.
Implementation focused on core Emergency Management capabilities consistent with municipal policing needs, including emergency call handling, incident intake and dispatch workflows, and mobile field communications. The TelyCALL Platform was configured to interface with VinfoPOL to align incident data, situational awareness, and field communications for patrol units. Functional modules implemented included call management, incident logging, and field communications support.
Operational scope centered on Policía Municipal de Valladolid with city coverage across Valladolid and a go live estimated in 2024. Governance and process changes emphasized consolidating public safety communications workflows and establishing operational ownership within police communications units to manage incident intake and field dispatching.
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The Comunidad de Madrid | Government | 1000 | $250M | Spain | Telycan | TelyCALL Platform | Emergency Management | 2022 | n/a |
In 2022, the Comunidad de Madrid implemented the TelyCALL Platform for Emergency Management. The purchase targeted regional emergency communications and incident management for 112/911 services across the Madrid region, centralizing call intake and incident coordination for public safety operations.
The TelyCALL Platform deployment emphasized Incident Management and Communications Integration capabilities, configured to support incident lifecycle tracking, multi-channel call handling, dispatch orchestration, and situational awareness workflows. Implementation focused on centralizing incident logging, routing voice and data streams to appropriate emergency response teams, and enabling structured incident escalation and resource coordination consistent with Emergency Management operational requirements.
Integrations were aligned with regional 112/911 service endpoints and emergency dispatch channels to enable information sharing across public safety agencies and coordination bodies in the Madrid region. Operational coverage included regional emergency dispatch centers and incident coordination units, with governance adjustments to standardize incident lifecycle procedures and cross-agency communication protocols under the TelyCALL Platform.
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