List of THG Ingenuity Voyager WMS Customers
Manchester, M90 3DP,
United Kingdom
Since 2010, our global team of researchers has been studying THG Ingenuity Voyager WMS customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased THG Ingenuity Voyager WMS for Warehouse Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using THG Ingenuity Voyager WMS for Warehouse Management include: THG, a United Kingdom based Retail organisation with 8239 employees and revenues of $2.85 billion, Holland & Barrett, a United Kingdom based Retail organisation with 7800 employees and revenues of $800.0 million, Cult Beauty, a United Kingdom based Retail organisation with 300 employees and revenues of $65.0 million, Biossance United States, a United States based Consumer Packaged Goods organisation with 75 employees and revenues of $40.0 million and many others.
Contact us if you need a completed and verified list of companies using THG Ingenuity Voyager WMS, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Biossance United States | Consumer Packaged Goods | 75 | $40M | United States | THG Ingenuity | THG Ingenuity Voyager WMS | Warehouse Management | 2024 | n/a |
In 2024, Biossance United States deployed THG Ingenuity Voyager WMS as the Warehouse Management backbone for a THG Fulfil led modernization of global fulfilment operations. The implementation targeted Biossance ecommerce and cross border fulfilment channels, establishing THG Ingenuity Voyager WMS as the primary control layer for inventory visibility and order orchestration.
Voyager WMS was configured to manage inventory management, warehouse automation interfaces, order orchestration and returns processing, using standard Warehouse Management capabilities such as slotting, putaway, wave management and order consolidation. Configuration work emphasized real time inventory updates and automated order routing to support multi channel fulfilment and fulfilment network handoffs.
Integrations and operational coverage centered on THG Fulfil's fulfilment network, with Voyager WMS inferred to act as the operational control plane for cross border fulfilment flows and multi site inventory allocation. Operational scope included fulfilment operations and downstream customer service workflows tied to shipment tracking and order accuracy.
Governance and rollout aligned warehouse operational processes with THG Fulfil operational playbooks and Voyager WMS operational models, standardizing fulfilment governance across the network. The engagement delivered stated outcomes, including reduced fulfilment costs to approximately 7% of revenue, lower customer contact rates, improved CSAT and a marked uplift in Trustpilot scores after migration to THG's fulfilment network.
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Cult Beauty | Retail | 300 | $65M | United Kingdom | THG Ingenuity | THG Ingenuity Voyager WMS | Warehouse Management | 2024 | n/a |
In 2024, Cult Beauty implemented THG Ingenuity Voyager WMS as its Warehouse Management platform to support a rapid shift from manual warehousing into THG Fulfil’s automated ICON facility. The program migrated around 5 million units during a rapid cutover into the ICON site, positioning THG Ingenuity Voyager WMS to orchestrate automation, inventory control and fulfilment workflows across the new automated environment. Implementation emphasis was on using THG Ingenuity Voyager WMS to centralize stock accuracy and to drive consistent fulfilment process flows within the ICON facility.
Voyager WMS was configured to manage core Warehouse Management capabilities including inventory visibility, fulfilment orchestration and automated pick and putaway workflows, aligning warehouse execution with ICON automation. Operational scope focused on fulfilment and distribution operations at the ICON site, supporting Cult Beauty’s order fulfilment and returns handling across its United Kingdom operations. The migration delivered reported outcomes including an approximately 65% reduction in average delivery time and multi million dollar annual cost savings as stated in the project account.
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Holland & Barrett | Retail | 7800 | $800M | United Kingdom | THG Ingenuity | THG Ingenuity Voyager WMS | Warehouse Management | 2024 | n/a |
In 2024, Holland & Barrett implemented THG Ingenuity Voyager WMS as part of an automated fulfilment migration in the United Kingdom. The THG Ingenuity Voyager WMS, classified in the Warehouse Management category, was used to onboard more than 8,500 SKUs into THG Fulfil's automated distribution network and to align inventory control across automated sites and store collection points.
Voyager WMS served as the operational warehouse control and inventory orchestration layer, managing SKU master data, automated putaway and picking workflows, and order orchestration consistent with Warehouse Management capabilities. Configuration focused on supporting automated site hardware and process automation, with slotting and batch controls to handle high volume retail assortments and to standardize fulfilment processes across sites.
Operational scope covered THG's automated fulfilment centres and Holland & Barrett store collection channels across the United Kingdom, extending WMS-driven inventory migration into store click and collect workflows. The engagement impacted fulfilment operations, store replenishment and click and collect execution, and supply chain planning and logistics by centralizing inventory visibility and order routing under the WMS.
Rollout was executed as an automated fulfilment migration into THG's network, with THG Fulfil migrating SKUs and operational processes onto THG Ingenuity Voyager WMS to enable omnichannel order routing and fulfilment orchestration. Outcomes recorded in the engagement included an average delivery speed of approximately 1.5 days and enabling next day click and collect across stores.
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Retail | 8239 | $2.9B | United Kingdom | THG Ingenuity | THG Ingenuity Voyager WMS | Warehouse Management | 2019 | n/a |
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Buyer Intent: Companies Evaluating THG Ingenuity Voyager WMS
- John Sylvester Fasteners & Plastics United Kingdom, a United Kingdom based Distribution organization with 45 Employees
- Ops Engine, a United States based Professional Services company with 50 Employees
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