List of TIBCO Enterprise Message Service Customers
Palo Alto, 94304, CA,
United States
Since 2010, our global team of researchers has been studying TIBCO Enterprise Message Service customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased TIBCO Enterprise Message Service for Electronic Data Interchange (EDI) from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using TIBCO Enterprise Message Service for Electronic Data Interchange (EDI) include: Norfolk Southern, a United States based Transportation organisation with 19600 employees and revenues of $12.12 billion, Grupo Xcaret Mexico, a Mexico based Leisure and Hospitality organisation with 3700 employees and revenues of $750.0 million, State Street Global Advisors UK, a United Kingdom based Banking and Financial Services organisation with 287 employees and revenues of $218.0 million, CargoSmart, a Hong Kong based Professional Services organisation with 250 employees and revenues of $30.0 million and many others.
Contact us if you need a completed and verified list of companies using TIBCO Enterprise Message Service, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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CargoSmart | Professional Services | 250 | $30M | Hong Kong | TIBCO Software | TIBCO Enterprise Message Service | Electronic Data Interchange (EDI) | 2016 | n/a |
In 2016, CargoSmart integrated TIBCO Enterprise Message Service as part of a targeted implementation in the Electronic Data Interchange (EDI) category to support carrier and shipment data processing. The project combined reliable messaging with event processing and analytics to strengthen supply chain visibility and exception management, and the initiative was led from Hong Kong.
The deployment paired TIBCO Enterprise Message Service with TIBCO BusinessEvents and Spotfire, creating a messaging backbone, an event rules engine, and operational analytics. TIBCO Enterprise Message Service was configured to provide high volume message routing and guaranteed delivery, BusinessEvents implemented complex event processing for exception detection and correlation, and Spotfire delivered visualization and monitoring for operational teams.
Operational scope emphasized carrier integrations, shipment lifecycle events, and EDI-style carrier and document exchanges, with inferred EDI-style modules to normalize document workflows and status messages between trading partners. Governance centralized message schemas and event rules to standardize B2B messaging and exception workflows, and the project delivered large reductions in exceptions and improved monitoring as reported.
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Grupo Xcaret Mexico | Leisure and Hospitality | 3700 | $750M | Mexico | TIBCO Software | TIBCO Enterprise Message Service | Electronic Data Interchange (EDI) | 2019 | n/a |
In 2019, Grupo Xcaret implemented TIBCO Enterprise Message Service as part of a broader TIBCO Cloud Integration deployment to unify hotel, parks, and restaurant systems across Mexico. The deployment positioned TIBCO Enterprise Message Service to support Electronic Data Interchange (EDI) and both real time and asynchronous messaging workflows that underpin a 360 degree visitor experience. Grupo Xcaret TIBCO Enterprise Message Service Electronic Data Interchange (EDI) relationship focused on consolidating guest, transaction, and partner document flows across business units.
Architecturally, TIBCO Cloud Integration served as the integration layer while TIBCO Enterprise Message Service operated as the messaging broker, providing routing, transformation, queuing, and message orchestration between property management, point of sale, ticketing, and restaurant systems. The implementation incorporated EDI oriented capabilities such as standardized message formats, durable queues, monitoring, and error handling to support partner document exchange and internal data synchronization. Functional modules and capabilities included message routing, payload transformation, monitoring dashboards, and retry logic to reduce transaction errors.
Operational scope covered hotels, parks, and restaurants in Mexico, with integration workflows impacting reservations, admissions, POS settlement, and guest profile synchronization across those business functions. Governance emphasized centralized integration governance, standardized message schemas, and operational monitoring to enforce data consistency and reduce data errors. The case study reports reduced data errors and improved operational metrics as outcomes of the integrated TIBCO Cloud Integration and TIBCO Enterprise Message Service deployment.
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Norfolk Southern | Transportation | 19600 | $12.1B | United States | TIBCO Software | TIBCO Enterprise Message Service | Electronic Data Interchange (EDI) | 2016 | n/a |
In 2016, Norfolk Southern implemented TIBCO Enterprise Message Service as part of a TIBCO Fast Data platform across its United States operations. The TIBCO deployment formed a real-time operations model that improved asset utilization, optimized terminal operations, and enhanced customer service.
The implementation combined TIBCO ActiveMatrix BusinessWorks, TIBCO Enterprise Message Service, TIBCO BusinessEvents, and TIBCO Spotfire to deliver messaging, orchestration, complex event processing, and analytics capabilities. TIBCO Enterprise Message Service served as the central message broker for asynchronous event streams and point to point messaging, BusinessEvents provided complex event detection and correlation, and BusinessWorks managed integration flows and service orchestration. Spotfire supplied operational visualization and analytics to support near real-time decisioning.
Architecturally, the platform instrumented event-enabled integration between terminal systems, asset data sources, and operational applications within Norfolk Southern's U.S. network. The messaging and event brokering patterns used in the deployment align with Electronic Data Interchange (EDI) style interchange for operational documents and status events, enabling structured asynchronous message exchange across systems.
Operational governance emphasized event-driven workflows and a centralized messaging fabric to unify operations and supply chain functions. The rollout focused on integrating terminal management, asset tracking, and customer service workflows, with analytics feeds closing the operational loop and informing event processing.
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Banking and Financial Services | 287 | $218M | United Kingdom | TIBCO Software | TIBCO Enterprise Message Service | Electronic Data Interchange (EDI) | 2020 | n/a |
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Buyer Intent: Companies Evaluating TIBCO Enterprise Message Service
- Fiserv, a United States based Professional Services organization with 38000 Employees
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