List of Tiflux Customers
Joinville, 89221-650,
Brazil
Since 2010, our global team of researchers has been studying Tiflux customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Tiflux for IT Service Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Tiflux for IT Service Management include: Docway, a Brazil based Insurance organisation with 300 employees and revenues of $45.0 million, Elaw Tecnologia, a Brazil based Professional Services organisation with 234 employees and revenues of $20.0 million, Dinamio Tecnologia, a Brazil based Professional Services organisation with 80 employees and revenues of $8.0 million, Braga Solucoes, a Brazil based Professional Services organisation with 71 employees and revenues of $8.0 million, Tiflux, a Brazil based Professional Services organisation with 70 employees and revenues of $7.0 million and many others.
Contact us if you need a completed and verified list of companies using Tiflux, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Tiflux customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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.Improve | Professional Services | 10 | $1M | Brazil | Tiflux | Tiflux | IT Service Management | 2023 | n/a |
In 2023 .Improve deployed Tiflux on its website to provide IT Service Management capabilities for its small professional services operation. The Tiflux implementation is delivered as a web-embedded, browser-accessible service layer that surfaces user-facing support workflows directly from the company site, positioning Tiflux as the primary IT Service Management entry point for employees and external users.
The deployment focuses on core IT Service Management capabilities typical for the category, including ticketing and incident/request intake, a self-service portal and knowledge base, and service request routing and assignment workflows. Implementation governance concentrated on centralizing request intake via the website widget, defining basic assignment and escalation flows, and operationalizing a lightweight helpdesk process appropriate for a 10 person firm, with Tiflux used as the system of record for service tickets.
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2Bits Solucoes | Professional Services | 10 | $1M | Brazil | Tiflux | Tiflux | IT Service Management | 2021 | n/a |
In 2021, 2Bits Solucoes implemented Tiflux as their IT Service Management solution, embedding the Tiflux service desk directly on their public website for ticket intake and client contact. The deployment targeted the companys small professional services operations in Brazil, centralizing incident intake and service requests through a web portal to streamline internal IT and client-facing support workflows.
The Tiflux implementation emphasized standard IT Service Management capabilities, including ticketing and incident management, request fulfillment, a searchable knowledge base, and configurable ticket workflows and escalation rules to align with service processes. Operational coverage focused on company IT and client support teams, with the Tiflux web portal serving as the primary touchpoint for users and administrators, and workflow configuration used to formalize triage, assignment, and resolution processes.
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7Lan Brazil | Professional Services | 120 | $7M | Brazil | Tiflux | Tiflux | IT Service Management | 2025 | n/a |
In 2025, 7Lan Brazil deployed Tiflux as its IT Service Management application on their website, embedding a customer-facing support portal while provisioning internal service desk access for IT and operations teams. The implementation supports a 120 employee professional services firm and ties Tiflux directly to business functions including IT operations, service delivery, and client-facing support. 7Lan Brazil uses Tiflux on their website as the primary intake point for incidents and service requests.
Configuration emphasizes standard IT Service Management capabilities, including incident management, ticketing and assignments, a service catalog for managed service offerings, a knowledge base for self-service, and automation of request routing and SLA workflows. Deployment appears web-embedded and cloud-accessible, enabling both external client submission and internal technician case management without an on-premise footprint. Governance moved to centralized ticket lifecycle procedures and role-based access for IT, support, and account teams, aligning processes around web-submitted tickets and internal escalation paths. The Tiflux implementation unifies 7Lan Brazil, Tiflux, IT Service Management, and operational support functions into a single intake and case management flow.
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Retail | 10 | $1M | Brazil | Tiflux | Tiflux | IT Service Management | 2021 | n/a |
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Professional Services | 10 | $1M | Brazil | Tiflux | Tiflux | IT Service Management | 2021 | n/a |
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Professional Services | 10 | $1M | Brazil | Tiflux | Tiflux | IT Service Management | 2024 | n/a |
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Professional Services | 10 | $1M | Brazil | Tiflux | Tiflux | IT Service Management | 2020 | n/a |
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Professional Services | 10 | $1M | Brazil | Tiflux | Tiflux | IT Service Management | 2023 | n/a |
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Professional Services | 10 | $1M | Brazil | Tiflux | Tiflux | IT Service Management | 2022 | n/a |
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Professional Services | 21 | $3M | Brazil | Tiflux | Tiflux | IT Service Management | 2021 | n/a |
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Buyer Intent: Companies Evaluating Tiflux
Discover Software Buyers actively Evaluating Enterprise Applications
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