List of Tixtrack Platform Customers
Los Angeles, CA, 90405-5217,
United States
Since 2010, our global team of researchers has been studying Tixtrack Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Tixtrack Platform for Event Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Tixtrack Platform for Event Management include: Nederlander Organization, a United States based Leisure and Hospitality organisation with 360 employees and revenues of $90.0 million, Museum of Science and Industry, Chicago, a United States based Government organisation with 400 employees and revenues of $61.0 million, Area15, a United States based Leisure and Hospitality organisation with 170 employees and revenues of $40.0 million, Nimax Theatres, a United Kingdom based Professional Services organisation with 314 employees and revenues of $37.4 million and many others.
Contact us if you need a completed and verified list of companies using Tixtrack Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Tixtrack Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Area15 | Leisure and Hospitality | 170 | $40M | United States | Tixtrack | Tixtrack Platform | Event Management | 2024 | n/a |
In 2024 Area15 deployed the Tixtrack Platform on its website to centralize online ticketing and event publishing for the leisure and hospitality venue. The Tixtrack Platform is being used as the Event Management application to present event calendars, manage ticket inventory, and run customer checkout flows directly from Area15.com.
The implementation emphasizes a web-embedded storefront architecture, where the Tixtrack Platform hosts transactional ticketing services while the public site handles presentation and discovery. Functional capabilities implemented include online ticket sales, event listings and scheduling, promotional pricing and checkout orchestration, and box office operations access for on-site staff. Operational ownership spans marketing for event promotion, venue operations for access control and day of event management, and box office teams for day-to-day sales and customer service. Rollout was executed as a site-level integration with staff configuration of event templates and sales workflows, and governance focuses on catalog control, pricing workflows, and operational access to the Tixtrack Platform.
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Museum of Science and Industry, Chicago | Government | 400 | $61M | United States | Tixtrack | Tixtrack Platform | Event Management | 2018 | n/a |
In 2018, Museum of Science and Industry, Chicago selected Tixtrack Platform to handle timed-entry, general admission and membership ticketing as part of its Event Management and admissions operations. The implementation positioned the Tixtrack Platform to manage both online and in-person sales channels, aligning ticketing workflows with museum front-end and back-office functions.
The deployment focused on timed-entry scheduling, general admission order processing, membership processing and group-sales management, with configuration to support variable entry windows and membership entitlements. The Tixtrack Platform was implemented using the Ticketure ticketing experience to centralize purchase flows and streamline point of sale and web checkout behaviors for visitors and groups.
Integrations were established with the museum CRM and financial systems to synchronize membership records, payment reconciliation and revenue reporting, enabling tighter operational linkage between admissions, membership and finance teams. Operational coverage included web ticketing, on-site box office transactions and group sales operations, supporting the museum admissions, membership and group-sales business functions.
Governance and process changes emphasized simplified timed-entry operations and standardized membership processing workflows to support consistent visitor throughput. The solution launch aimed to modernize online and in-person sales and to increase ticketing flexibility, improving visitor throughput and operational handling of group and membership sales.
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Nederlander Organization | Leisure and Hospitality | 360 | $90M | United States | Tixtrack | Tixtrack Platform | Event Management | 2020 | n/a |
In 2020, Nederlander Organization implemented the Tixtrack Platform to add a licensed Group Sales module developed within the Nliven environment. The deployment addressed Event Management requirements for Nederlander’s Broadway venues, centralizing group-sales intake and standardizing box office processing across sites.
TixTrack developed and licensed a Group Sales module to manage group requests, payments, and automated handoffs into external ticketing systems such as Ticketmaster. Implemented functional capabilities included group request intake, payment processing, seat inventory adjustments, and automated workflow handoffs from group-sales teams to venue box office operations within the Tixtrack Platform.
Integrations were configured to pass orders and inventory states into third party ticketing systems for downstream ticket issuance while retaining group-sales records and payment transactions in the Tixtrack Platform. Operational coverage spanned sales and box office functions across Nederlander’s Broadway venues, aligning Event Management workflows between front of house and external fulfillment partners.
Governance emphasized licensed module deployment and workflow automation, with TixTrack collaborating with Nederlander to define handoff rules and process controls for external ticketing integrations. The rollout automated group-sales workflows, streamlined box office processes, and improved seat inventory and payment handling across the venue portfolio.
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Nimax Theatres | Professional Services | 314 | $37M | United Kingdom | Tixtrack | Tixtrack Platform | Event Management | 2017 | n/a |
In 2017, Nimax Theatres implemented the Tixtrack Platform to support ticketing across its six West End theatres in the United Kingdom. The deployment used TixTrack's Nliven ticketing platform to provide mobile-first eCommerce, box office, agent API and call-centre ticketing capabilities, consistent with the Event Management category.
The implementation emphasized modular functional components, including a mobile and web storefront for ticket sales, box office terminal workflows, an agent API for third-party seller connectivity, and call-centre ticketing interfaces. Centralized inventory and order management and customer data capture were configured to support sales orchestration and reporting, aligning operational workflows across front-of-house and customer service teams.
The project included a complex data migration and a phased rollout approach, with the full West End ticketing rollout completed across four weekends in November 2019. Nimax Theatres implemented the Tixtrack Platform to improve mobile conversions and to unify eCommerce, box office, agent, and call-centre channels for consistent ticketing operations across its venues.
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