AI Buyer Insights:

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

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Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

List of Torch Coaching Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
CrossCountry Consulting Professional Services 1000 $110M United States Torch Torch Coaching Learning and Development 2023 n/a In 2023, CrossCountry Consulting deployed Torch Coaching to support Learning and Development focused on HR leadership succession planning in the United States. The engagement targeted one on one coaching for Associate Directors preparing for Director roles, positioning Torch Coaching as the operational coaching layer for career progression and promotion readiness. The implementation used Torch Coaching as a SaaS coaching platform with standard coaching capabilities including coach matching, one on one coaching sessions, individualized development plans, session scheduling, and progress tracking dashboards. Operational ownership remained with HR talent and leadership development functions, which ran the cohort rollout for Associate Directors and embedded coaching goals into succession planning workflows. Reported outcomes included increased confidence and readiness for promotion and stronger collaboration and alignment across leaders, reflecting the program impact on talent readiness and manager alignment.
Fair Isaac Corporation Professional Services 3718 $1.7B United States Torch Torch Coaching Learning and Development 2019 n/a In 2019 Fair Isaac Corporation engaged Torch to deploy Torch Coaching as a cloud-based coaching and mentoring SaaS solution, positioning the application under FICO’s global HR and Learning and Development programs. The deployment was framed as a multi-year people development engagement focused on high-potential employees and leadership development. Torch Coaching was implemented to deliver core coaching and mentoring capabilities consistent with Learning and Development use cases, including coach matching, structured coaching workflows, development planning, and progress tracking. The documentation describes module usage oriented to scalable one-on-one coaching and mentoring rather than a broad LMS feature set. The initiative was executed as a cloud service integrated into FICO’s HR and Learning and Development programmatic activities, with operational coverage across FICO’s global talent management population of high-potential employees. The engagement is documented in a Torch white paper produced with Josh Bersin Company, which records the multi-year scope and program embedding. Governance and rollout responsibilities are described as residing with FICO’s HR and Learning and Development teams, which centralized program oversight and vendor coordination for coaching and mentoring delivery. Outcomes cited in the case material include improved engagement and retention among high-potential employees, as reported in the white paper.
Reddit Media 2233 $1.3B United States Torch Torch Coaching Learning and Development 2022 n/a In 2022, Reddit engaged Torch Coaching within the Learning and Development category to scale leadership development across levels and align leaders with company values. The engagement delivered personalized one to one leadership coaching as part of HR and People Development in the United States, targeting managers and high potential leaders. Torch Coaching implementation emphasized scalable coaching modalities and organizational insights, combining individualized coaching engagements with a standardized coaching curriculum and progress tracking to surface common development themes. Coach to coachee workflows were configured to support recurring coaching cadences and People Development access to aggregated coaching dashboards for program oversight. Governance and rollout were run by Reddit People Development, focusing on program level coordination, leader alignment with company values, and deployment across leadership tiers. Torch reports improved leadership capacities and faster readiness for senior roles as outcomes of the engagement, and organizational insights were used to inform ongoing calibration of coaching cohorts.
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