List of Torii Customers
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Since 2010, our global team of researchers has been studying Torii customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Torii for IT Asset Management (ITAM), SaaS Spend Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Torii for IT Asset Management (ITAM), SaaS Spend Management include: CD Baby, a United States based Media organisation with 500 employees and revenues of $80.0 million, Heap, a United States based Professional Services organisation with 500 employees and revenues of $60.0 million, Paxful, a United States based Banking and Financial Services organisation with 400 employees and revenues of $45.0 million and many others.
Contact us if you need a completed and verified list of companies using Torii, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Torii customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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CD Baby | Media | 500 | $80M | United States | Torii | Torii | IT Asset Management (ITAM),SaaS Spend Management | 2017 | n/a |
In 2017, CD Baby implemented Torii, deploying Torii as an IT Asset Management (ITAM),SaaS Spend Management solution to address SaaS discovery, license management, and contract visibility. The engagement targeted application discovery and visibility, onboarding and offboarding automation, and contract management to support IT operations, finance, legal, and application owners across the organization.
Torii was configured to run continuous discovery using a browser extension across multiple browsers and device platforms, and to populate an Application Catalog that enforces criteria for IT owned or IT supported apps. CD Baby extensively used the Torii Workflow Engine to create automated workflows for provisioning, deprovisioning, license reclamation, renewal notifications, and chained workflow testing to validate changes prior to rollout.
The implementation integrated Torii with CD Baby's OneLogin single sign on and with its ticketing system through a custom app request form, and operationalized application-level insights for products such as Microsoft Office 365, Zendesk, Zoom, Slack, and Microsoft Azure. Torii’s contract linkage capability let CD Baby map contracts to applications and to a custom vendor record for hardware OEM support, enabling automated renewal tickets that include usage, cost, and ownership context for right sizing.
Governance and process changes centralized app and contract ownership, replaced static Sharepoint lists with dynamic, auditable records, and established renewal workflows that notify the correct stakeholders with runway to negotiate. CD Baby reported rapid time to value in two weeks, slashed SaaS license procurement from days to minutes, reduced license management tasks from hours to minutes, moved from near zero to full offboarding visibility and administration, and identified a license reclamation that avoided approximately 7,000 dollars in Office 365 spend.
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Heap | Professional Services | 500 | $60M | United States | Torii | Torii | IT Asset Management (ITAM),SaaS Spend Management | 2017 | n/a |
In 2017, Heap implemented Torii to centralize visibility and control of its SaaS portfolio. Torii was deployed to address IT Asset Management (ITAM),SaaS Spend Management needs across Heap's IT, finance, and people operations and to establish a single source of truth for cloud application inventory.
Implementation focused on three core functional capabilities, App Discovery & Visibility, Spend Management, and Onboarding & Offboarding workflows. Torii’s application discovery module was configured to inventory usage, users, and spend data, and Heap used the platform’s workflow automation to codify license assignment and retirement rules. The team implemented automated rules that identify unused accounts after 60 days, notify stakeholders at licensing thresholds, and apply role-based provisioning during new hire onboarding.
Integrations were executed with Heap’s collaboration and identity systems, Torii was connected to Slack to surface apps enabled through channels, and it integrated with Heap’s HRMS and identity provider to drive automated access requests and deprovisioning tied to employee lifecycle events. Operational access to Torii was provisioned beyond IT, with finance, sales operations, and other stakeholders given role-specific logins so spend and usage data could be validated and acted on.
Governance and process changes accompanied the technical rollout, Torii became the authoritative inventory for SaaS stakeholders and replaced disparate spreadsheets with a coordinated approval and spend validation workflow. Compliance checks were extended to apps discovered through third party integrations, sign off and contract review processes were centralized, and license allocation rules were formalized to support renewals and reharvesting of seats.
Outcomes reported by Heap were explicit, Torii discovered nearly 500 applications which was approximately four times the number previously known, onboarding time improved by 30 percent equating to roughly 20 minutes saved per new hire, and automated workflows removed last minute contract renewals and excess spending. Heap also reported initial cost savings of $100,000 and credited Torii with materially reducing Shadow IT and operational overhead while providing immediate time to value from app discovery.
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Paxful | Banking and Financial Services | 400 | $45M | United States | Torii | Torii | IT Asset Management (ITAM),SaaS Spend Management | 2017 | n/a |
In 2017, Paxful deployed Torii to manage its SaaS estate under IT Asset Management (ITAM),SaaS Spend Management. The deployment addressed rapid application growth at the 400 employee cryptocurrency marketplace, shifting Paxful from manual spreadsheets and ticketing to a centralized application inventory and governance platform. IT, Information Security, and Finance were primary stakeholders in the rollout, with IT Operations and a Lead Support Engineer building operational ownership and workflows. The implementation established a single source of truth for application ownership, contract terms, and renewal dates.
Torii was configured to deliver core modules including Application Discovery & Catalog, Spend Management, Automated Workflows, and Spend & Contract Management. The deployment used Torii’s browser extension and direct connectors to perform continuous endpoint detection and populate the catalog, enabling dynamic discovery of sanctioned and unsanctioned applications. Automated workflows were implemented to send 60 day renewal alerts, detect and reclaim inactive licenses, and route new Shadow IT findings to application owners for review. Contract and vendor metadata such as renewal dates, contact information, and license counts were centralized in Torii to support negotiation preparedness.
The implementation integrated Torii with Paxful’s financial systems, explicitly including QuickBooks, to reconcile invoiced spend and surface cost details during vendor reviews. Torii’s hundreds of direct integrations increased discovery depth and fed usage and spend telemetry into a unified dashboard, enabling Finance to access contract and spending data directly through their own Torii credentials. Operational coverage extended to department heads and outsourced workers, with workflows enabling IT to collaborate with business owners on standardization or decommissioning decisions. App documentation fields were used to record GDPR and CCPA status to support InfoSec audits and reporting.
Governance changes included formalizing request and renewal workflows, establishing application owners for discovered Shadow IT, and creating a centralized renewal calendar to eliminate surprise renewals. The IT team used Torii-driven alerts and automated reclamation to shift from reactive truing up to proactive license optimization and vendor negotiation. Process artifacts and Torii reports were incorporated into periodic compliance audits and finance reconciliation routines to reduce information silos between IT and Finance.
Results explicitly reported from the deployment include over $715,000 in license savings within two years, discovery of nearly 500 applications which validated the extent of Shadow IT, elimination of surprise renewals through the Dynamic Renewal Calendar, and strengthened compliance visibility via documented app metadata and audit reports. Torii provided Paxful a persistent discovery and spend control layer, while enabling coordinated governance across IT, InfoSec, and Finance.
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Buyer Intent: Companies Evaluating Torii
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