List of Torq IAM Customers
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Since 2010, our global team of researchers has been studying Torq IAM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Torq IAM for Identity and Access Management (IAM) from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Torq IAM for Identity and Access Management (IAM) include: Valvoline Inc, a United States based Oil, Gas and Chemicals organisation with 8900 employees and revenues of $1.24 billion, Agoda a,part of Booking Holdings Inc, a Singapore based Professional Services organisation with 6900 employees and revenues of $950.0 million, BigID, a United States based Professional Services organisation with 1000 employees and revenues of $100.0 million and many others.
Contact us if you need a completed and verified list of companies using Torq IAM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Torq IAM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Agoda a,part of Booking Holdings Inc | Professional Services | 6900 | $950M | Singapore | Torq | Torq IAM | Identity and Access Management (IAM) | 2020 | n/a |
In 2020, Agoda implemented Torq IAM under Torq Hyperautomation to automate security and IT operations across its engineering and security teams. The engagement targeted Identity and Access Management (IAM) use cases for Agoda’s Singapore and APAC organization, aligning automation with IT operations, engineering, and security workflows. Torq IAM was configured with automated password reset playbooks, end to end phishing incident orchestration, and application provisioning workflows, focusing on repeatable runbooks and API driven automation. The implementation processed nearly 300 automated password resets monthly, supported end to end phishing automation, and reduced app provisioning time from one day to about 10 minutes for global teams. Integrations were implemented to connect Torq IAM to centralized identity and SSO infrastructure, inferred to include Okta and Active Directory based on Torq’s documented IAM connectors, enabling programmatic provisioning and deprovisioning across cloud and on premises identities. The architecture used Torq playbooks to execute event driven automation and provisioning calls, orchestrating actions across systems and teams. Rollout and governance concentrated ownership with security and IT operations, standardizing provisioning workflows and playbook maintenance to operationalize access control and incident response for Agoda’s APAC engineering and security functions.
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BigID | Professional Services | 1000 | $100M | United States | Torq | Torq IAM | Identity and Access Management (IAM) | 2023 | n/a |
In 2023, BigID implemented Torq IAM as the core of its SecOps automation strategy. The deployment explicitly targets Identity and Access Management (IAM) capabilities to enable identity aware incident handling within the security operations function.
BigID built its automation strategy around Torq Hyperautomation to automate phishing use cases and to absorb Tier 1 and Tier 2 analyst responsibilities. Torq IAM was configured with playbook orchestration and analyst triage workflows to standardize incident enrichment, prioritization, and automated response actions across identity and endpoint incidents.
The implementation integrated Torq directly with identity and endpoint tooling, including Okta, SentinelOne, Kandji, and Azure, using connector and API based automation to coordinate identity signals and endpoint telemetry. This US based deployment focused operational coverage on security operations teams and SOC analyst workflows, enabling identity aware incident handling that spans both identity providers and endpoint detection systems.
Operational governance centered on centralized automation playbook management and role based workflow handoffs, shifting routine remediation tasks away from engineers. The automation effort yielded large efficiency gains and freed engineers for higher value work, reflecting explicit outcomes reported by BigID.
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Valvoline Inc | Oil, Gas and Chemicals | 8900 | $1.2B | United States | Torq | Torq IAM | Identity and Access Management (IAM) | 2024 | n/a |
In 2024, Valvoline Inc implemented Torq IAM as part of its Identity and Access Management (IAM) tooling to embed automated containment into SOC operations. The deployment focused on security operations across Valvoline's North American SOC, addressing phishing triage and IAM adjacent remediation workflows.
Torq IAM was configured to leverage Torq Hyperautomation capabilities to hyperautomate phishing triage and to execute real-time containment actions, including automated password resets and session terminations. Configuration emphasized orchestration and automated playbooks that trigger identity remediation steps and session controls, aligning Identity and Access Management (IAM) workflows with incident response.
Integrations were implemented to enable direct execution of remediation from SOC playbooks while preserving analyst oversight through automated validation and escalation steps. Operational coverage targeted SOC analysts across North America and incorporated these IAM adjacent remediation actions into incident response runbooks. Valvoline reported reclaiming an estimated 6 to 7 analyst hours per day across its North American SOC following the automation.
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