List of TOSS Sampark Workflow Customers
Noida, 201301,
India
Since 2010, our global team of researchers has been studying TOSS Sampark Workflow customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased TOSS Sampark Workflow for Marketing Automation, Sales Automation from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using TOSS Sampark Workflow for Marketing Automation, Sales Automation include: Bank of Baroda, a India based Banking and Financial Services organisation with 75008 employees and revenues of $8.39 billion, Niva Bupa India, a India based Insurance organisation with 7868 employees and revenues of $706.0 million, Call 2 Connect India, a India based Professional Services organisation with 1200 employees and revenues of $30.0 million and many others.
Contact us if you need a completed and verified list of companies using TOSS Sampark Workflow, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The TOSS Sampark Workflow customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Bank of Baroda | Banking and Financial Services | 75008 | $8.4B | India | TOSS | TOSS Sampark Workflow | Marketing Automation,Sales Automation | 2023 | n/a |
In 2023, Bank of Baroda deployed TOSS Sampark Workflow to support contact-center and CRM-driven customer engagement across India. The deployment used TOSS Sampark Workflow within the Marketing Automation,Sales Automation category to centralize campaign orchestration and sales automation for retail and branch-level customer engagement.
The implementation configured contact-center routing and sales automation modules, leveraging campaign orchestration, lead management, and automated engagement sequencing consistent with TOSS Sampark Workflow capabilities. Configuration work emphasized role-based campaign templates, automated lead assignment rules, and CRM-driven engagement workflows to align telesales, branch teams, and digital outreach.
Operational coverage focused on contact centers and sales and marketing teams throughout Bank of Baroda, enabling coordinated campaign execution and customer touchpoint management across channels. Specific third party system integrations were not specified, the deployment is described as supporting CRM-driven workflows and contact-center operations at the national level.
Governance introduced standardized campaign approval and response handling processes to manage outreach and operational consistency, with rollout and operational ownership aligned to centralized campaign operations and contact-center management. Bank of Baroda reported improved campaign outreach and faster response times following the TOSS Sampark Workflow deployment.
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Call 2 Connect India | Professional Services | 1200 | $30M | India | TOSS | TOSS Sampark Workflow | Marketing Automation,Sales Automation | 2022 | n/a |
In 2022, Call 2 Connect India implemented TOSS Sampark Workflow, deploying the application as part of its Marketing Automation,Sales Automation stack. The implementation focused on contact-center automation and sales automation capabilities to support outbound and inbound dialer integration, lead management, and campaign orchestration across its India operations.
TOSS Sampark Workflow was configured to expose core modules including contact-center automation, campaign management, lead capture and routing, and agent workflow orchestration. The deployment integrated dialer connectivity with agent desktop workflows and centralized campaign management, enabling automated lead assignment, scripted call flows, and sales process automation consistent with Marketing Automation,Sales Automation functional patterns.
Operational rollout targeted contact center agents and sales teams across Call 2 Connect India, with governance centered on centralized campaign scheduling, lead quality controls, and standardized agent workflows. The implementation was intended to improve agent productivity and campaign throughput while standardizing lead handling and campaign orchestration across its India operations.
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Niva Bupa India | Insurance | 7868 | $706M | India | TOSS | TOSS Sampark Workflow | Marketing Automation,Sales Automation | 2023 | n/a |
In 2023, Niva Bupa India implemented TOSS Sampark Workflow to automate marketing and policyholder communications. The deployment centered on Marketing Automation,Sales Automation capabilities, with configuration of marketing automation and CRM workflow modules to support campaign segmentation, policyholder outreach, and service request orchestration. TOSS Sampark Workflow was configured to manage multi-channel campaign orchestration, templated communications, and workflow-driven case routing for customer service teams.
The implementation integrated TOSS Sampark Workflow with the insurer's CRM workflows to align lead and policyholder data across marketing and service processes, enabling synchronized campaign segmentation and unified interaction histories for frontline agents. Operational coverage emphasized marketing, customer service, and sales functions across India, with governance focused on workflow rules, campaign segmentation criteria, and staged rollout to business units responsible for policyholder communications. The program was aimed at improving campaign targeting and customer service turnaround, with modules and governance structured to support ongoing campaign management and CRM-aligned case handling.
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