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List of TotalSoft Charisma Employee Self Service Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
AgroConcept Manufacturing 259 $76M Romania TotalSoft TotalSoft Charisma Employee Self Service Employee Self Service 2014 n/a
In 2014 AgroConcept implemented TotalSoft Charisma Employee Self Service, deploying Employee Self Service capabilities to centralize employee access to payroll and HR documents. The implementation was positioned within a broader Charisma HCM adoption and later formalized through a phased HR outsourcing program described by company leadership. The project included configuration of core modules explicitly listed by the customer, Admin & Payroll, Timekeeping, Self Service, Performance, and the Timea Chatbot. Implementation began with a detailed analysis of internal HR processes and adaptation of those processes into the Charisma HCM configuration, followed by comprehensive data conversion and multilayer validation routines to ensure accuracy before launch. TotalSoft worked closely with AgroConcept’s HR team to execute rigorous testing and multiple validations for each service prior to go live, with operational coverage spanning HR, managers, and employees across AgroConcept’s national footprint and regional centers. Self Service provided immediate employee access to payroll documents, while the Timea Chatbot, available on WhatsApp, extended conversational HR interactions and quick information retrieval for staff and managers. Governance was organized around a phased rollout and cross-departmental process alignment, enabling fast implementation without interrupting business operations. Reported outcomes stated by AgroConcept include reduced payroll processing time through automation, increased calculation accuracy and elimination of manual errors via automatic validations, simplified administrative workflows, instant reporting for HR, and direct savings from eliminated recalculations and downtime. Three years after project start the collaboration is cited as a best practice example within the Vectr Holdings group.
Auchan Romania Retail 7856 $2.5B Romania TotalSoft TotalSoft Charisma Employee Self Service Employee Self Service 2014 n/a
In 2014, Auchan Romania deployed TotalSoft Charisma Employee Self Service under the Employee Self Service category to support decentralized HR and payroll processes across its Romanian stores. The implementation provisioned Charisma HCM components including time and attendance and HR Analyzer to capture and analyze store-level working hours. Charisma HCM was configured with timesheet and attendance capabilities to collect clocking data via card readers at store locations, and the HR Analyzer module was used to automate reporting and workforce data analysis. Employee Self Service usage is inferred from the deployed timesheet and HR modules, enabling employee-facing access to attendance and basic HR data. The deployment integrated card reader data feeds at the store level to centralize attendance records while supporting decentralized payroll and HR workflows for store management and HR teams. Operational coverage focused on Auchan Romania stores and HR and payroll business functions, with data flows designed to support store managers and HR users. Governance changes emphasized distributed HR and payroll processes with centralized reporting through HR Analyzer, and the implementation delivered automated reporting and faster access to workforce data for HR and store management.
BRD Groupe Societe Generale Banking and Financial Services 5327 $902M Romania TotalSoft TotalSoft Charisma Employee Self Service Employee Self Service 2015 n/a
In 2015, BRD Groupe Societe Generale deployed TotalSoft Charisma Employee Self Service to manage HR and payroll for the bank's ~8,800 employees across Romania. TotalSoft Charisma Employee Self Service, in the Employee Self Service category, was implemented as part of Charisma HCM to centralize HR operations and reporting. The implementation covered core functional modules including employee records, attendance, timesheets, compensation and benefits, plus employee self-service portals and BI reporting capabilities. Configuration work emphasized HR and payroll data consolidation, master data management for employee records, time and attendance workflow automation, and self-service forms for employees and managers. The rollout centralized HR data and accelerated reporting through the embedded BI modules, unifying HR and payroll reporting across Romania. Governance changes included standardizing HR records and time capture processes to align with the deployed system, and the program explicitly focused on HR and payroll business functions.
Caroli Foods Group Consumer Packaged Goods 1401 $133M Romania TotalSoft TotalSoft Charisma Employee Self Service Employee Self Service 2014 n/a
In 2014, Caroli Foods Group implemented TotalSoft Charisma Employee Self Service as part of a broader TotalSoft Charisma HCM suite rollout across its Romanian operations. The deployment was tied to the company’s Core HR program and intended to manage HR and workforce processes across the group. The implementation scope explicitly targeted HR and payroll-related functions and aimed to consolidate employee access to HR services. The deployment included the TotalSoft Charisma HCM Core HR footprint with inferred Employee Self Service usage to enable employee access to personal records, payroll-related requests and workforce analytics consumption. Functional capabilities were aligned around employee self-service workflows, core HR record keeping, and payroll-oriented transaction capture. Workforce analytics capabilities were provisioned to support HR reporting and headcount tracking. Operational coverage focused on HR and payroll teams, people managers and employees across Caroli Foods Group sites in Romania. Configuration emphasized role based access control and centralized personnel data to support consistent HR workflows and payroll processing across the group. The implementation reflects a centralized HCM orientation within the company’s Romanian operations. Governance adjustments accompanying the rollout concentrated on standardizing HR processes, formalizing manager and employee self-service approval paths and centralizing HR data governance to reduce manual handoffs. The project aimed to streamline core HR operations and payroll-related tasks through the TotalSoft Charisma Employee Self Service implementation.
Paralela45 Professional Services 139 $20M Romania TotalSoft TotalSoft Charisma Employee Self Service Employee Self Service 2014 n/a
In 2014 Paralela45 deployed TotalSoft Charisma Employee Self Service as its Employee Self Service platform to move transactional HR activities into a role-based self-service model. Paralela45 is a Romania-based professional services firm with 139 employees, and the TotalSoft Charisma Employee Self Service implementation was positioned to support core HR operations across employees, managers, top managers and HR specialists. The implementation configured standard Employee Self Service functional modules, including annual leave and absence requests, evaluations and self-assessments, training plans and career development workflows, timesheets, payslip access, gross-net salary simulation, personal data updates, exit interview capture and a catering ordering workflow. The deployment also included an interactive organizational chart surfaced to employees and managers, manager approval routing for subordinate requests, manager-level evaluation and training plan authoring, and top manager dashboards for personnel fluctuation and employee expense views. Integration points were explicitly defined with Human Resources Management and Payroll modules to source employee master data and payroll figures, enabling automation such as the issuance of employee certificates for 17 Romanian banks. Legislative and regulatory content updates were handled through version upgrades or by a web service feed, preserving compliance content for HR specialists and ensuring statutory information remained current. Governance and process changes focused on role-based access controls and workflow orchestration, assigning clear responsibilities for timesheet entry, manager approvals, and HR specialist maintenance of legislative updates. The solution centralized transactional HR forms and approval workflows, which restructured routine handoffs between employees, line managers and HR, and provided auditability for approvals and personnel actions through configured workflows and top manager reporting. Documented benefits called out in the implementation notes included reductions in operational costs and stationery, relief of routine HR activities to increase HR productivity, and employee empowerment through self-service access to personal records, payslips and development tools. The TotalSoft Charisma Employee Self Service implementation positioned Paralela45 to streamline HR administration while providing managers and senior leaders with centralized visibility into organizational structure and personnel data.
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FAQ - APPS RUN THE WORLD TotalSoft Charisma Employee Self Service Coverage

TotalSoft Charisma Employee Self Service is a Employee Self Service solution from TotalSoft.

Companies worldwide use TotalSoft Charisma Employee Self Service, from small firms to large enterprises across 21+ industries.

Organizations such as Auchan Romania, BRD Groupe Societe Generale, Caroli Foods Group, AgroConcept and Paralela45 are recorded users of TotalSoft Charisma Employee Self Service for Employee Self Service.

Companies using TotalSoft Charisma Employee Self Service are most concentrated in Retail, Banking and Financial Services and Consumer Packaged Goods, with adoption spanning over 21 industries.

Companies using TotalSoft Charisma Employee Self Service are most concentrated in Romania, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of TotalSoft Charisma Employee Self Service across Americas, EMEA, and APAC.

Companies using TotalSoft Charisma Employee Self Service range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 40%, large organizations with 1,001-10,000 employees - 60%, and global enterprises with 10,000+ employees - 0%.

Customers of TotalSoft Charisma Employee Self Service include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified TotalSoft Charisma Employee Self Service customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Employee Self Service.