List of TotalSoft Timea Chatbot Customers
Voluntari, 77190,
Romania
Since 2010, our global team of researchers has been studying TotalSoft Timea Chatbot customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased TotalSoft Timea Chatbot for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using TotalSoft Timea Chatbot for Chatbots and Conversational AI include: Rompetrol (KMG International), a Romania based Oil, Gas and Chemicals organisation with 5000 employees and revenues of $5.39 billion, AgroConcept, a Romania based Manufacturing organisation with 259 employees and revenues of $76.0 million and many others.
Contact us if you need a completed and verified list of companies using TotalSoft Timea Chatbot, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The TotalSoft Timea Chatbot customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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AgroConcept | Manufacturing | 259 | $76M | Romania | TotalSoft | TotalSoft Timea Chatbot | Chatbots and Conversational AI | 2014 | n/a |
In 2014 AgroConcept implemented TotalSoft Timea Chatbot as part of a broader Charisma HCM deployment. The TotalSoft Timea Chatbot was deployed under the Chatbots and Conversational AI category to extend HR self-service and conversational access to payroll and personnel information across the organization.
The implementation encompassed Admin & Payroll, Timekeeping, Self Service, Performance modules alongside the Timea Chatbot, with configurations that introduced automated payroll calculations and built-in validation rules to reduce manual interventions. The project followed a phased approach starting with detailed analysis and adaptation of internal HR workflows, followed by rigorous testing and multiple validation cycles prior to go live.
Integrations were executed around end-to-end HR workflows and payroll processing, and the Timea Chatbot was provisioned on WhatsApp to provide conversational access to payroll documents and routine HR queries. The operational scope included AgroConcept’s HR department, managers, and the employee population across its national footprint and 16 regional centers, supporting 259 employees.
Governance relied on close collaboration between AgroConcept HR and TotalSoft, using structured process mapping, data consolidation and verification, and controlled rollout sequencing to maintain continuity of operations. Reported outcomes from the deployment include faster payroll processing, improved calculation accuracy through automatic validations, simplified administrative workflows, instant reporting capabilities for HR, expanded employee self-service access to payroll documents, and faster, more convenient HR interactions via the TotalSoft Timea Chatbot on WhatsApp.
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Rompetrol (KMG International) | Oil, Gas and Chemicals | 5000 | $5.4B | Romania | TotalSoft | TotalSoft Timea Chatbot | Chatbots and Conversational AI | 2019 | n/a |
In 2019, Rompetrol KMG International implemented TotalSoft Timea Chatbot. The TotalSoft Timea Chatbot is deployed as a Chatbots and Conversational AI solution to modernize employee-facing HR service delivery within the Human Resources Services Center and Travel function.
The deployment emphasized mobility and continuous availability, enabling employees to connect from anywhere and access HR information 24/7, a capability highlighted by Adrian Stoian Head of HR Services Center and Travel. Functionally the solution provides automated employee query handling and self-service HR interactions, reducing repetitive administrative tasks and enabling HR staff to concentrate on higher value work.
TotalSoft Timea Chatbot was integrated with Teams and Facebook to meet employees in preferred communication channels, and recorded between 11,000 and 12,000 messages across those two channels over a one year period. Operational coverage focused on employee HR inquiries and service routing, improving promptness of responses and supporting new ways of working through conversational interfaces.
Governance and rollout centered on embedding the chatbot into existing HR workflows and simplifying processes to streamline case handling, according to Rompetrol. Reported outcomes include improved employee experience, greater promptness in HR responses, process simplification, and time savings for HR operations.
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