List of Tranxactor Thor Customers
Auckland, 1010,
New Zealand
Since 2010, our global team of researchers has been studying Tranxactor Thor customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Tranxactor Thor for Customer Engagement from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Tranxactor Thor for Customer Engagement include: James Pascoe Group, a New Zealand based Retail organisation with 11000 employees and revenues of $1.16 billion, PT Matahari Department Store Tbk, a Indonesia based Retail organisation with 7300 employees and revenues of $820.0 million, Westfield New Zealand, a New Zealand based Construction and Real Estate organisation with 150 employees and revenues of $150.0 million, Farro, a New Zealand based Consumer Packaged Goods organisation with 300 employees and revenues of $50.0 million and many others.
Contact us if you need a completed and verified list of companies using Tranxactor Thor, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Tranxactor Thor customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Farro | Consumer Packaged Goods | 300 | $50M | New Zealand | Tranxactor | Tranxactor Thor | Customer Engagement | 2012 | n/a | In 2012, Farro implemented Tranxactor Thor as a Customer Engagement platform. The initial rollout delivered a gift card solution operating in store and online, and the partnership with Tranxactor expanded to include loyalty, CRM, vouchers and marketing across Farro's New Zealand stores. Tranxactor Thor was configured to manage gift cards, loyalty accounts, digital vouchers and CRM capabilities, with module usage including gift cards, loyalty and POS integration described by Tranxactor. Reporting and voucher redemption workflows were included in the deployment, supporting centralized customer profiles and campaign targeting within the application. Integrations focused on point of sale integration and ecommerce channel connectivity to enable multi channel loyalty and voucher redemption across physical stores and online sales. Operational coverage was across Farro's retail stores in New Zealand and their online channel, aligning store operations, marketing and customer service around a single customer engagement application. The implementation followed a phased approach beginning with gift cards and expanding into broader loyalty and marketing modules, with governance centered on synchronizing POS and CRM data flows and vendor managed configuration. According to the vendor, the deployment improved multi channel loyalty, digital vouchers and reporting. | |
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James Pascoe Group | Retail | 11000 | $1.2B | New Zealand | Tranxactor | Tranxactor Thor | Customer Engagement | 2020 | n/a | In 2020 James Pascoe Group implemented Tranxactor Thor as a Customer Engagement platform to centralise gift card programmes and unify customer acquisition across its portfolio. The rollout covered eight retail brands and over 700 locations across Australia and New Zealand, spanning Jewellery, Watches, Apparel, Beauty, Homeware, Books, and Stationery, and targeted retail marketing, loyalty and point-of-sale operations as primary business functions impacted. The implementation established an on-site, headquarters instance of Tranxactor Thor that served as the single technical platform for multiple brands. Configuration prioritized gift card programme management, consolidated reporting and centralised financial control, while maintaining brand-level marketing autonomy for each retailer, and the progressive implementation approach deployed gift card capabilities for every brand in the retail network. To address heterogeneous in-store hardware and ensure a common consumer experience at the point of sale, the project applied Tranxactor connectivity patterns including embedding Tranxactor modules into POS where devices supported real-time host connectivity, and providing tablet-based mini-pos functionality where traditional cash-register systems lacked connectivity. Full integration with retail point-of-sale systems was a core element, ensuring real-time transaction processing, reload functionality for cards and the ability to combine gifting with loyalty accumulation. Governance and operational scope emphasised centralised management for IT, financial and infrastructure teams, with retail operations and marketing teams retaining tactical control over brand-specific programmes. The platform design acknowledged gift cards as a customer acquisition vehicle, with industry notes indicating over 40 percent of recipients are first time customers, and the solution delivered consolidated data to reduce siloed datasets, an outcome reported to have withstood the test of time over the past 12 years. | |
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PT Matahari Department Store Tbk | Retail | 7300 | $820M | Indonesia | Tranxactor | Tranxactor Thor | Customer Engagement | 2009 | n/a | In 2009, PT Matahari Department Store Tbk implemented Tranxactor Thor to underpin its loyalty and CRM strategies across Indonesia. Tranxactor Thor serves as the Customer Engagement platform supporting loyalty and CRM business functions for Matahari's retail operations, and the deployment targeted national loyalty program operations and customer relationship management workflows. Functional capabilities implemented include marketing campaign management, member management, and reporting, all of which the vendor reports have run on a stable system since go-live. Operational ownership was centered in Matahari's marketing and customer loyalty teams across Indonesia, aligning the Tranxactor Thor Customer Engagement implementation with ongoing loyalty and CRM processes. | |
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Construction and Real Estate | 150 | $150M | New Zealand | Tranxactor | Tranxactor Thor | Customer Engagement | 2011 | n/a |
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