List of Trickle Employee Experience Customers
Edinburgh, EH4 2HS,
United Kingdom
Since 2010, our global team of researchers has been studying Trickle Employee Experience customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Trickle Employee Experience for Employee Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Trickle Employee Experience for Employee Experience include: Transport for London, a United Kingdom based Transportation organisation with 28501 employees and revenues of $12.10 billion, West Dunbartonshire Council, a United Kingdom based Government organisation with 5500 employees and revenues of $1.35 billion, NHS Lothian, a United Kingdom based Healthcare organisation with 3000 employees and revenues of $500.0 million, First South West, a United Kingdom based Transportation organisation with 826 employees and revenues of $46.4 million and many others.
Contact us if you need a completed and verified list of companies using Trickle Employee Experience, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Trickle Employee Experience customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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First South West | Transportation | 826 | $46M | United Kingdom | Trickle | Trickle Employee Experience | Employee Experience | 2020 | n/a |
In 2020, First South West implemented Trickle Employee Experience to support employee engagement and day-to-day wellbeing for frontline transport staff, aligning the deployment with HR and employee experience objectives. Public reporting from Trickle and press indicate this was a 2020 customer win as part of Trickle’s expansion into larger private-sector organisations.
The Trickle Employee Experience deployment emphasized real-time feedback capture and peer recognition capabilities, enabling pulse style check ins, recognition workflows, and wellbeing communications targeted at frontline workers. Configuration centered on employee experience functionality common to the Employee Experience category, with tools to collect immediate sentiment, surface recognition events, and maintain continuous engagement channels for operational teams.
Operational scope included First South West frontline transport staff and internal HR and employee experience teams, with the platform used as an ongoing channel for day-to-day wellbeing and engagement messaging. The implementation positioned Trickle Employee Experience as a worker facing layer for feedback and peer acknowledgement rather than an enterprise back office system.
Governance and program ownership rested with HR and employee experience leadership, who used the platform to create feedback loops and recognition processes that integrated into routine workforce communications. Outcomes described in public reporting focus on supporting employee engagement and wellbeing and creating real-time feedback and peer recognition mechanisms for frontline staff.
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NHS Lothian | Healthcare | 3000 | $500M | United Kingdom | Trickle | Trickle Employee Experience | Employee Experience | 2020 | n/a |
NHS Lothian piloted Trickle Employee Experience in 2020, launching the How was your day? employee wellbeing and engagement app in December within HR and the staff wellbeing area to capture daily staff sentiment across clinical teams in Scotland. The Trickle Employee Experience implementation sits in the Employee Experience category and targeted frontline clinical teams to surface concerns and co create improvements at team level. Deployment emphasis was on daily sentiment capture, anonymous feedback channels, and local facilitation of improvement ideas.
Configuration included structured feedback capture, suggestion to action workflows, and local improvement backlogs that enabled teams to triage and track proposals through closure. Governance combined HR oversight with team level facilitation and periodic review to operationalize suggestions and support wider adoption. The pilot produced measurable wellbeing improvements and was later expanded into wider NHS case studies where Trickle reports high rates of suggestion to action outcomes.
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Transport for London | Transportation | 28501 | $12.1B | United Kingdom | Trickle | Trickle Employee Experience | Employee Experience | 2017 | n/a |
In 2017, Transport for London implemented Trickle Employee Experience as part of its Employee Experience initiatives. The deployment targeted HR Business Services and payroll operational workflows, with a specific focus on non permanent employee administration and retention actions aligned to government furloughing policy.
Trickle Employee Experience was configured to capture payroll related data and to manage employee lifecycle workflows, using standard Employee Experience capabilities such as case management for contract changes, self service profile updates, and centralized document capture for contract extensions, variations and terminations. Configuration emphasis was placed on weekly payroll data collection and validation workflows to support the Payroll and Data Coordinator role responsible for entering and maintaining records in the payroll system.
The implementation integrated with TfL payroll operations, explicitly interfacing with TfL's SAP payroll system for data entry and reconciliation of non permanent worker pay records. Operational coverage included HR Business Services and payroll teams across the business, with data feeds supporting quarterly and annual spend reporting on non permanent labour compared with prior periods.
Governance and process changes accompanied the rollout, instituting approval gated updates to payroll records, formalizing procedures for contract extensions and terminations, and embedding reporting routines for senior stakeholders. The Trickle Employee Experience deployment supported the production and management of a furlough retention strategy and ongoing weekly payroll management for non permanent employees, aligning system workflows to established HR and payroll practices.
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West Dunbartonshire Council | Government | 5500 | $1.4B | United Kingdom | Trickle | Trickle Employee Experience | Employee Experience | 2020 | n/a |
In 2020, West Dunbartonshire Council deployed Trickle Employee Experience as an Employee Experience platform to centralize HR-led communication and surface frontline worker voice across its approximately 6,000-strong workforce in Scotland. The initial deployment focused on employee engagement and wellbeing use cases, positioning Trickle Employee Experience as the council’s primary channel for staff feedback and mood sensing across distributed teams.
Trickle Employee Experience was configured to deliver anonymous feedback collection, MoodSense polling, and action-tracking workflows, providing explicit modules for wellbeing check-ins, engagement surveying, and task-based closure of employee-raised issues. The implementation emphasized operational capabilities common to Employee Experience solutions, including continuous listening, pulse polling, and a ticketed action-tracking trail to move items from feedback to resolution.
Operational coverage centered on HR and frontline operational teams across the council, enabling HR-led communication to reach site-based workers and supporting data-driven people decisions. No external system integrators are noted in the record, and no named system integrations are specified, the implementation instead surfaced in-platform analytics and reporting to inform HR and leadership decision making.
Governance was structured around HR oversight of feedback streams, with action-tracking used to assign, monitor, and close issues raised through anonymous channels, thereby changing communication and escalation workflows. Reported outcomes included faster issue resolution and improved engagement across distributed teams, and the rollout supported wider digital transformation and data-driven people decision processes within West Dunbartonshire Council.
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