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Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

List of TrustSphere CX Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Pt. Crystal Anugerah Abadi Professional Services 10 $1M Indonesia TrustSphere TrustSphere CX Customer Experience 2015 PT. Prisma Global Solusi
In 2015, Pt. Crystal Anugerah Abadi implemented TrustSphere CX in the Customer Experience category. The deployment used TrustSphere's relationship-analytics technology implemented as TrustView on IBM Domino to map internal and external relationship networks and support CRM and client engagement processes. Core capabilities implemented under TrustSphere CX focused on relationship-analytics and network mapping to accelerate identification of at-risk accounts and improve sales effectiveness and client retention. The implementation targeted CRM and customer-experience processes, enabling faster client onboarding workflows and more visible account engagement patterns. The project was delivered with implementation partner PT. Prisma Global Solusi and IBM, integrating TrustView with IBM Domino as the underlying platform. Operational coverage centered on sales and client services functions within Pt. Crystal Anugerah Abadi in Indonesia, with process changes aligned to CRM workflows and account management handoffs. Governance and rollout emphasized embedding relationship analytics into existing customer-experience processes with partner-led configuration and operational handover to internal teams. The implementation reported faster identification of at-risk accounts, a reported 30% increase in client retention and approximately 75% faster onboarding after deployment.
Skarsgard Dr Erik D Healthcare 10 $1M Canada TrustSphere TrustSphere CX Customer Experience 2020 Careteam
In 2020 Skarsgard Dr Erik D deployed TrustSphere CX as part of the TrustSphere CareHub pilot at BC Children’s Hospital to address patient experience and secure data sharing for children with Type 1 diabetes. This deployment is a healthcare Customer Experience initiative in Canada led by Careteam Technologies and consortium partners, implemented as a patient centred platform within pediatric diabetes care pathways. The TrustSphere CX implementation emphasized patient engagement and secure data sharing capabilities, including a patient facing application layer for families, provider facing interfaces for clinical teams, and consent and data governance controls designed for pediatric data sensitivity. Configuration work focused on patient reported outcomes capture and secure messaging workflows consistent with Customer Experience functional patterns for healthcare patient CX platforms. Operational scope covered pediatric endocrinology providers and families at BC Children’s Hospital, with the pilot organized around clinical workflow integration and iterative feedback collection from providers and patients. The program was run locally in Canada and engaged clinical teams and family users directly rather than broad enterprise rollouts. Governance was consortium led by Careteam Technologies with structured pilot oversight and feedback mechanisms, and TrustSphere CX pilot results reported roughly 90% provider satisfaction and over 70% of patients and families willing to recommend the app. The implementation narrative centers on TrustSphere CX delivering patient centred engagement and secure sharing capabilities for pediatric Type 1 diabetes care.
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FAQ - APPS RUN THE WORLD TrustSphere CX Coverage

TrustSphere CX is a Customer Experience solution from TrustSphere.

Companies worldwide use TrustSphere CX, from small firms to large enterprises across 21+ industries.

Organizations such as Pt. Crystal Anugerah Abadi and Skarsgard Dr Erik D are recorded users of TrustSphere CX for Customer Experience.

Companies using TrustSphere CX are most concentrated in Professional Services and Healthcare, with adoption spanning over 21 industries.

Companies using TrustSphere CX are most concentrated in Indonesia and Canada, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of TrustSphere CX across Americas, EMEA, and APAC.

Companies using TrustSphere CX range from small businesses with 0-100 employees - 100%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.

Customers of TrustSphere CX include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified TrustSphere CX customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Customer Experience.