List of TrustSphere CX Customers
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Since 2010, our global team of researchers has been studying TrustSphere CX customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased TrustSphere CX for Customer Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using TrustSphere CX for Customer Experience include: Pt. Crystal Anugerah Abadi, a Indonesia based Professional Services organisation with 10 employees and revenues of $1.0 million, Skarsgard Dr Erik D, a Canada based Healthcare organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using TrustSphere CX, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The TrustSphere CX customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Pt. Crystal Anugerah Abadi | Professional Services | 10 | $1M | Indonesia | TrustSphere | TrustSphere CX | Customer Experience | 2015 | PT. Prisma Global Solusi |
In 2015, Pt. Crystal Anugerah Abadi implemented TrustSphere CX in the Customer Experience category. The deployment used TrustSphere's relationship-analytics technology implemented as TrustView on IBM Domino to map internal and external relationship networks and support CRM and client engagement processes.
Core capabilities implemented under TrustSphere CX focused on relationship-analytics and network mapping to accelerate identification of at-risk accounts and improve sales effectiveness and client retention. The implementation targeted CRM and customer-experience processes, enabling faster client onboarding workflows and more visible account engagement patterns.
The project was delivered with implementation partner PT. Prisma Global Solusi and IBM, integrating TrustView with IBM Domino as the underlying platform. Operational coverage centered on sales and client services functions within Pt. Crystal Anugerah Abadi in Indonesia, with process changes aligned to CRM workflows and account management handoffs.
Governance and rollout emphasized embedding relationship analytics into existing customer-experience processes with partner-led configuration and operational handover to internal teams. The implementation reported faster identification of at-risk accounts, a reported 30% increase in client retention and approximately 75% faster onboarding after deployment.
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Skarsgard Dr Erik D | Healthcare | 10 | $1M | Canada | TrustSphere | TrustSphere CX | Customer Experience | 2020 | Careteam |
In 2020 Skarsgard Dr Erik D deployed TrustSphere CX as part of the TrustSphere CareHub pilot at BC Children’s Hospital to address patient experience and secure data sharing for children with Type 1 diabetes. This deployment is a healthcare Customer Experience initiative in Canada led by Careteam Technologies and consortium partners, implemented as a patient centred platform within pediatric diabetes care pathways.
The TrustSphere CX implementation emphasized patient engagement and secure data sharing capabilities, including a patient facing application layer for families, provider facing interfaces for clinical teams, and consent and data governance controls designed for pediatric data sensitivity. Configuration work focused on patient reported outcomes capture and secure messaging workflows consistent with Customer Experience functional patterns for healthcare patient CX platforms.
Operational scope covered pediatric endocrinology providers and families at BC Children’s Hospital, with the pilot organized around clinical workflow integration and iterative feedback collection from providers and patients. The program was run locally in Canada and engaged clinical teams and family users directly rather than broad enterprise rollouts.
Governance was consortium led by Careteam Technologies with structured pilot oversight and feedback mechanisms, and TrustSphere CX pilot results reported roughly 90% provider satisfaction and over 70% of patients and families willing to recommend the app. The implementation narrative centers on TrustSphere CX delivering patient centred engagement and secure sharing capabilities for pediatric Type 1 diabetes care.
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