List of tt Guide Customers
Heidelberg, 69115,
Germany
Since 2010, our global team of researchers has been studying tt Guide customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased tt Guide for Digital Adoption from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using tt Guide for Digital Adoption include: Raiffeisen Bank Suisse, a Switzerland based Banking and Financial Services organisation with 11652 employees and revenues of $1.31 billion, Orona, a Spain based Manufacturing organisation with 5000 employees and revenues of $700.0 million, AXA Switzerland, a Switzerland based Insurance organisation with 4500 employees and revenues of $620.0 million, Municipality of Venlo, a Netherlands based Government organisation with 1200 employees and revenues of $150.0 million and many others.
Contact us if you need a completed and verified list of companies using tt Guide, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The tt Guide customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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AXA Switzerland | Insurance | 4500 | $620M | Switzerland | tts | tt Guide | Digital Adoption | 2015 | n/a | In 2015 AXA Switzerland implemented tt Guide as part of a move to embed on demand learning into employee workflows. The deployment of tt Guide is positioned within the company strategy that follows Jane Hart’s Modern Workplace Learning model and supports AXA’s transition from scheduled training toward pull learning, with longer term objectives to extend peer and personal learning across the firm. The implementation leveraged Digital Adoption capabilities to deliver contextual, in-application guidance and microlearning content, using step by step walkthroughs and just in time help to enable employees to grab knowledge as needed. tt Guide was configured to host bite sized learning units and searchable guidance, and to provide usage telemetry and content tagging to help learning teams curate materials aligned with push and pull learning models. Operational coverage focused on enterprise learning and knowledge management, with primary impact on HR and Learning and Development functions and downstream effects in customer facing and operations teams. The solution was integrated into internal digital workplaces and business applications to surface contextual guidance where employees perform tasks, reinforcing the Digital Adoption relationship between AXA Switzerland, tt Guide, and corporate learning functions. Governance and rollout emphasized cultural change and process redesign, starting with provisioning new learning materials and authoring workflows to enable subject matter experts and communities to contribute guidance. The program aimed to shift responsibility for employability to individual employees while building an ecosystem that moves AXA from push and pull learning toward greater peer and personal learning. | |
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Municipality of Venlo | Government | 1200 | $150M | Netherlands | tts | tt Guide | Digital Adoption | 2016 | n/a | In 2016, the Municipality of Venlo implemented tt Guide as its Digital Adoption application to support employees in their day-to-day work procedures and to underpin new digital decision making processes. The deployment targeted city council staff responsible for operational decision workflows, prioritizing in-application guidance to drive behavioral change at the point of work. Deployment of tt Guide focused on contextual, task-level guidance including step-by-step walkthroughs, on-screen prompts, and embedded procedure documentation to align with municipal process requirements. Configuration emphasized role-based content and decision checkpoints to steer employees through newly standardized digital processes. Operational coverage included the municipal administration where tt Guide was embedded into everyday applications and workflows to reduce reliance on formal classroom training. The implementation established authoring and governance workflows to maintain process content and ensure updates mirrored procedural changes. Governance centered on active workplace guidance rather than traditional training, with content ownership assigned to process owners to sustain structural change. The tt Guide implementation resulted in high satisfaction and self-sufficiency among users, lower training costs, and decreased pressure on the support desk as reported by the municipality. | |
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Orona | Manufacturing | 5000 | $700M | Spain | tts | tt Guide | Digital Adoption | 2016 | n/a | In 2016, Orona implemented tt Guide as part of a company-wide management and knowledge transfer model. The deployment used tts software solutions tt knowledge force and tt Guide to introduce Digital Adoption capabilities for structured knowledge capture, guided work, and in-application assistance at the Spanish elevator and escalator manufacturer. Configuration centered on authoring and delivery of contextual learning content, guided workflows, and tacit knowledge capture to support managers and frontline technicians. The tt Guide implementation emphasized content management, role-based guidance, and embedded help flows to standardize processes and preserve operational know how. Entelgy delivered change management and training services alongside the tts solution deployment, shaping rollout sequencing and stakeholder adoption. Operational coverage focused on management and knowledge transfer processes, with governance defined for content ownership, authoring approval, and iterative update workflows. The initiative was reported as successfully implemented, establishing a formal management and knowledge transfer model using tt knowledge force and tt Guide, and embedding Digital Adoption practices into Orona’s training and operational governance. | |
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Banking and Financial Services | 11652 | $1.3B | Switzerland | tts | tt Guide | Digital Adoption | 2017 | n/a |
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