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List of Twerlo MOTTASL Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Almoosa Health Saudi Arabia Healthcare 3600 $321M Saudi Arabia Twerlo Twerlo MOTTASL Customer Engagement 2023 n/a
In 2023, Almoosa Health Saudi Arabia implemented Twerlo MOTTASL to manage patient communications, appointment reminders and service inquiries. Twerlo MOTTASL is deployed as a Customer Engagement application supporting patient-facing communication workflows across the hospital's service and contact center functions, with an emphasis on WhatsApp based interactions. The initial deployment concentrates on patient communications workflows including appointment reminders and inbound service inquiry handling. The implementation leverages WhatsApp API messaging alongside automated templates and a shared inbox to standardize responses, enable message triage and provide a unified message history for clinical scheduling and patient service teams. Operational coverage is within Almoosa Health in Saudi Arabia, applied to patient services and contact center operations, and governance focused on template controls and inbox routing rules to align messaging with clinical scheduling and customer service workflows, strengthening patient engagement and operational responsiveness.
Maharah for Human Resources Company Professional Services 4000 $367M Saudi Arabia Twerlo Twerlo MOTTASL Customer Engagement 2023 n/a
In 2023, Maharah for Human Resources Company deployed Twerlo MOTTASL to centralize candidate and client communications over WhatsApp in Saudi Arabia. The implementation established Twerlo MOTTASL as the organizations Customer Engagement platform for HR and customer support messaging, consolidating conversational touchpoints into a single managed channel. Deployment leveraged WhatsApp Business API based shared inbox and chatbot automation modules, with configuration to support candidate outreach, application status queries, and client service requests. Twerlo MOTTASL was configured for shared agent inbox workflows, message routing to HR and support queues, templated messaging for consistent responses, and conversational automation to handle routine inquiries. Operational coverage targeted HR and customer support teams across Maharah in Saudi Arabia, with a staged rollout to centralize day to day candidate and client communications. Governance changes focused on standardizing response workflows and automating routine touchpoints, and reported outcomes included improved response times and the automation of routine inquiries.
Patchi Healthcare 10 $1M United Arab Emirates Twerlo Twerlo MOTTASL Customer Engagement 2023 n/a
In 2023 Patchi deployed Twerlo MOTTASL to support its Saudi operations, using the platform as a Customer Engagement layer to run WhatsApp marketing and retail CRM workflows. Twerlo MOTTASL is used to manage campaign distribution and to consolidate customer orders and support into a unified inbox. Implementation focused on WhatsApp campaigns, templated messages, and chatbot automation, leveraging message templates and automated response flows to handle common order and support interactions. The unified inbox functionality centralized incoming WhatsApp conversations to enable retail customer service and order management from a single interface. These module choices reflect the Customer Engagement use case for retail CRM and messaging orchestration. Operational scope is explicitly Patchi's Saudi operations and impacts sales, marketing and customer service teams responsible for campaign execution and order handling. Patchi reports increased campaign reach and higher customer response rates following the Twerlo MOTTASL deployment.
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FAQ - APPS RUN THE WORLD Twerlo MOTTASL Coverage

Twerlo MOTTASL is a Customer Engagement solution from Twerlo.

Companies worldwide use Twerlo MOTTASL, from small firms to large enterprises across 21+ industries.

Organizations such as Maharah for Human Resources Company, Almoosa Health Saudi Arabia and Patchi are recorded users of Twerlo MOTTASL for Customer Engagement.

Companies using Twerlo MOTTASL are most concentrated in Professional Services and Healthcare, with adoption spanning over 21 industries.

Companies using Twerlo MOTTASL are most concentrated in Saudi Arabia and United Arab Emirates, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Twerlo MOTTASL across Americas, EMEA, and APAC.

Companies using Twerlo MOTTASL range from small businesses with 0-100 employees - 33.33%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 66.67%, and global enterprises with 10,000+ employees - 0%.

Customers of Twerlo MOTTASL include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Twerlo MOTTASL customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Customer Engagement.