List of Tyler New World eSuite Customers
Tyler Technologies
5101 Tennyson Parkway,
Plano, 75024, TX,
United States
Plano, 75024, TX,
United States
1 972-713-3700
Professional Services
7800
$2.3B
Since 2010, our global team of researchers has been studying Tyler New World eSuite customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Tyler New World eSuite for Employee Self Service from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Tyler New World eSuite for Employee Self Service include: Dutchess County, a United States based Government organisation with 2070 employees and revenues of $653.0 million, Saratoga County, a United States based Government organisation with 1800 employees and revenues of $367.0 million, Chautauqua County, a United States based Government organisation with 1500 employees and revenues of $302.0 million, Cattaraugus County, a United States based Government organisation with 1443 employees and revenues of $289.0 million, Livingston County, a United States based Government organisation with 1300 employees and revenues of $186.0 million and many others.
Contact us if you need a completed and verified list of companies using Tyler New World eSuite, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Tyler New World eSuite customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Allegany County | Government | 650 | $116M | United States | Tyler Technologies | Tyler New World eSuite | Employee Self Service | 2015 | n/a |
In 2015, Allegany County deployed Tyler New World eSuite as an Employee Self Service solution. The Tyler New World eSuite instance is provisioned on the Allegany County website and functions as the county HR portal for employee access.
The implementation delivers standard Employee Self Service capabilities including employee profile management, access to pay stub and compensation information, benefits enrollment visibility, and time and attendance self-service consistent with category workflows. Configuration emphasizes role based access and administrative HR controls to manage personnel records and support HR and payroll business functions for Allegany County’s workforce of approximately 650 employees.
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Cattaraugus County | Government | 1443 | $289M | United States | Tyler Technologies | Tyler New World eSuite | Employee Self Service | 2017 | n/a |
In 2017, Cattaraugus County implemented Tyler New World eSuite. The deployment centered on Employee Self Service capabilities while also supporting integrated financial management and payroll workflows.
Tyler New World eSuite was provisioned as a commercial off the shelf integrated suite, with explicit implementation of Integrated Financial Management, Payroll/Human Resources modules, and the Personnel Actions Module also referenced as the Benefit Tracing Module. Configuration emphasized employee-facing self-service workflows, benefits administration touchpoints, and eSuite financial management features.
Operational coverage targeted county finance and human resources functions, positioning Tyler New World eSuite as the primary employee self-service and payroll interface for county staff. The county engaged Tyler Technologies for ongoing maintenance and support of these modules to sustain transactional processing and personnel action workflows.
Contract governance was executed by the county legislature, authorizing the chair to sign an amended maintenance and support agreement with Tyler Technologies. The agreement term commencing September 1, 2020 and terminating August 31, 2021 included an automatic one year renewal provision unless terminated with ninety days notice, and the county budgeted $63,003.15 to cover maintenance and support for that contracted period.
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Chautauqua County | Government | 1500 | $302M | United States | Tyler Technologies | Tyler New World eSuite | Employee Self Service | 2020 | n/a |
In 2020, Chautauqua County deployed Tyler New World eSuite as an Employee Self Service solution. The deployment is surfaced through the county website, with an account activation endpoint available at the county eSuite URL.
Tyler New World eSuite provides Employee Self Service capabilities for Chautauqua County, enabling employee account activation, secure portal access, pay stub viewing, benefits enrollment and absence or time-off requests as standard category functionality. The implementation centers on a web portal model, with authentication and user onboarding workflows exposed to employees via the eSuite site.
No external system integrations are explicitly documented in the available source, so integrations with payroll or HRIS are not specified. The operational scope covers county government staff across departments, supporting HR and payroll business functions for Chautauqua County and its approximately 1500 employees.
Governance appears to be centered on HR administration and IT portal management, with account activation workflows enabling self-service onboarding and employee data access. The record shows Tyler New World eSuite hosted on the county domain, indicating a web delivered Employee Self Service footprint for employee access rather than a desktop client.
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City of Rockwall, TX | Government | 605 | $82M | United States | Tyler Technologies | Tyler New World eSuite | Employee Self Service | 1999 | n/a |
In 2018, City of Rockwall, TX implemented Tyler New World eSuite. Tyler New World eSuite is deployed on the municipal website and functions as the city's public-facing Citizen Engagement portal, providing resident access through a web-hosted interface.
The deployment exposes citizen self-service workflows aligned to the Citizen Engagement category, including online payment handling, service request intake, permit and licensing submissions, and public records access. Configuration centered on web forms, workflow routing to municipal staff, and resident account authentication to support consistent case intake and status tracking.
The eSuite instance is published at esuite.rockwall.com and operates within the city’s website infrastructure, covering municipal customer service and administrative departments that interact with residents. Operational governance is managed by city IT and service teams who administer portal content, workflow configuration, and user access controls in Tyler New World eSuite.
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Dutchess County | Government | 2070 | $653M | United States | Tyler Technologies | Tyler New World eSuite | Employee Self Service | 2016 | n/a |
In 2016, Dutchess County implemented Tyler New World eSuite as an Employee Self Service application. Dutchess County publishes Tyler New World eSuite on its county website to provide web-based access for employees, including a published forgot username endpoint used for credential recovery. The deployment is scoped to the county workforce of about 2,070 employees and is positioned to support core HR and payroll business functions. Dutchess County uses Tyler New World eSuite to deliver employee-facing self-service capabilities through its public HR portal.
The implementation centers on a web-hosted portal configuration of Tyler New World eSuite, providing Employee Self Service functionality consistent with the category, including account recovery, employee profile management, access to payroll and benefits information, and self-service HR workflows. The application is operated as part of the county website infrastructure and is governed by county HR and IT teams for user access, authentication flows, and portal availability. Operational coverage includes county HR operations and individual departments that rely on the portal to surface employee-centric workflows and reduce manual administrative steps. Tyler New World eSuite is referenced by Dutchess County as the primary Employee Self Service application on its public HR site.
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Government | 500 | $115M | United States | Tyler Technologies | Tyler New World eSuite | Employee Self Service | 2018 | n/a |
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Government | 1300 | $186M | United States | Tyler Technologies | Tyler New World eSuite | Employee Self Service | 2019 | n/a |
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Leisure and Hospitality | 10 | $1M | United States | Tyler Technologies | Tyler New World eSuite | Employee Self Service | 2011 | n/a |
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Government | 1800 | $367M | United States | Tyler Technologies | Tyler New World eSuite | Employee Self Service | 2020 | n/a |
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Government | 233 | $52M | United States | Tyler Technologies | Tyler New World eSuite | Employee Self Service | 2010 | n/a |
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD Tyler New World eSuite Coverage
Tyler New World eSuite is a Employee Self Service solution from Tyler Technologies.
Companies worldwide use Tyler New World eSuite, from small firms to large enterprises across 21+ industries.
Organizations such as Dutchess County, Saratoga County, Chautauqua County, Cattaraugus County and Livingston County are recorded users of
Tyler New World eSuite for Employee Self Service.
Companies using Tyler New World eSuite are most concentrated in Government, with adoption spanning over 21 industries.
Companies using Tyler New World eSuite are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Tyler New World eSuite across Americas, EMEA, and APAC.
Companies using Tyler New World eSuite range from small businesses with 0-100 employees - 8.33%, to mid-sized firms with 101-1,000 employees - 50%, large organizations with 1,001-10,000 employees - 41.67%, and global enterprises with 10,000+ employees - 0%.
Customers of Tyler New World eSuite include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Tyler New World eSuite customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Employee Self Service.