List of UMS Utility Billing Customers
Eden Prairie, 55344, MN,
United States
Since 2010, our global team of researchers has been studying UMS Utility Billing customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased UMS Utility Billing for Utilities Customer Care and Billing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using UMS Utility Billing for Utilities Customer Care and Billing include: City of Lakeland Water Utilities, a United States based Utilities organisation with 200 employees and revenues of $20.0 million, Lakehaven Utility District, a United States based Utilities organisation with 50 employees and revenues of $5.0 million and many others.
Contact us if you need a completed and verified list of companies using UMS Utility Billing, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The UMS Utility Billing customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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City of Lakeland Water Utilities | Utilities | 200 | $20M | United States | Utility Management Solutions | UMS Utility Billing | Utilities Customer Care and Billing | 2016 | n/a |
In 2016, City of Lakeland Water Utilities implemented UMS Utility Billing as the system of record for water billing and customer account maintenance. The deployment established UMS Utility Billing within the Utilities Customer Care and Billing environment for the Water Utilities department in Lakeland, FL, consolidating customer account data additions and routine maintenance workflows.
The implementation emphasized configuration of customer account management, billing cycle processing, and data stewardship specific to water services. UMS upgrade activities included dedicated integration assurance work and ongoing administration, with City staff performing additions and maintenance of water department data and coordinating upgrade validation.
Integration and operational alignment were explicitly managed between UMS Utility Billing and the enterprise Maximo asset management application, TimeClock Plus workforce timekeeping, Hach WIMS water quality records, and ARCOS emergency notification system, supporting data synchronization and cross-system handoffs. The Computer Applications Specialist role documented in project notes covered implementation support, integration assurance during UMS upgrades, and administration of the connected application set.
Operational scope was focused on the Water Utilities department in Lakeland, with responsibilities spanning system administration, data governance, and cross-functional workflow orchestration across billing, asset management, operations, and field workforce systems. Governance activities centered on integration assurance, upgrade coordination, and maintenance processes to keep UMS Utility Billing aligned with operational systems.
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Lakehaven Utility District | Utilities | 50 | $5M | United States | Utility Management Solutions | UMS Utility Billing | Utilities Customer Care and Billing | 2018 | n/a |
In 2018, Lakehaven Utility District implemented UMS Utility Billing from Utility Management Solutions. The deployment addressed Utilities Customer Care and Billing across finance, operations and customer service at the 50-person municipal water and sewer utility.
UMS Utility Billing was configured for customer account management, meter-to-bill processes, rate structure management and invoice generation. The implementation included monthly reporting and journal entries, tracking of current contracts and budgets, inventory management and procurement workflows to purchase supplies, equipment and services.
The deployment integrated UMS Utility Billing with Cityworks Utility Software to synchronize work order and asset status with billing accounts, and to align operational service records with customer billing and reporting. Monthly reporting and journal entry artifacts were structured to feed the utility finance and operational reporting processes.
Governance centered on a monthly reporting cadence, centralized inventory and procurement controls and formalized contract and budget tracking managed jointly by finance and operations. Operational coverage focused on field operations, customer service, procurement and finance teams, with configuration and workflow orchestration tailored to small utility operational patterns.
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Buyer Intent: Companies Evaluating UMS Utility Billing
- Alpha biofuels, a Singapore based Manufacturing organization with 10 Employees
- Northern Kentucky University, a United States based Education company with 1900 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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