List of Unify OpenScape Xpressions Customers
Since 2010, our global team of researchers has been studying Unify OpenScape Xpressions customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Unify OpenScape Xpressions for Collaboration from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Unify OpenScape Xpressions for Collaboration include: Ministry of Justice, United Kingdom, a United Kingdom based Government organisation with 85000 employees and revenues of $208.90 billion and many others.
Contact us if you need a completed and verified list of companies using Unify OpenScape Xpressions, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Unify OpenScape Xpressions customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Ministry of Justice, United Kingdom | Government | 85000 | $208.9B | United Kingdom | Unify OpenScape Xpressions | Collaboration | 2017 | n/a |
In 2017 the Ministry of Justice, United Kingdom deployed Unify OpenScape Xpressions as a core element of its Collaboration portfolio within the Digital Workplace Technologies programme. The deployment targeted telephony and contact centre estates supporting business units including HMCTS, NPS, and HMPS and was positioned alongside broader voice infrastructure work across multiple operational sites.
Unify OpenScape Xpressions was implemented as part of an integrated voice stack, configured to operate with Unify OpenScape Voice and Siemens OpenScape Contact Centre capabilities. The implementation included configuration and assurance of telephony services, handling call routing and messaging workflows consistent with Collaboration category functional patterns, and alignment with handset and gateway inventories such as OpenStage SIP handsets and Mediatrix ATAs.
The technical architecture integrated with Vodafone PSN Voice Service and Vodafone SIP trunk products, and incorporated voice LAN infrastructure including Phybridge Power over Long Reach Ethernet switches and BT In-Cell Telephony solutions. Technical assurance work covered low level design review, solution testing, and acceptance into service activities, providing a consistent integration surface between OpenScape Xpressions and the wider voice and contact centre ecosystem.
Governance and operational rollout were driven by a Telephony Vision and Telephony Strategy defined within the programme, with formal supplier governance through a monthly Supplier Product Management Board and monthly billing workshops to control budget and commercial compliance. Demand and Engagement teams translated user requirements into deployable deliverables, while technical architects provided incident leadership, supplier management, and design assurance during rollouts.
Deliverables recorded during the programme included provision of Telephony Architecture SME guidance, the Telephony Vision Statement, technical assurance of voice supplier solutions, and business case and procurement analysis support for independent Justice groups. These outputs reflect the structured configuration, governance and assurance activities undertaken to operationalise Unify OpenScape Xpressions inside the Ministry of Justice Collaboration environment.
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