List of UniServe 1Vu Customers
Hyderabad, 500019,
India
Since 2010, our global team of researchers has been studying UniServe 1Vu customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased UniServe 1Vu for Data Management Platform from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using UniServe 1Vu for Data Management Platform include: ICICI Prudential Life Insurance, a India based Insurance organisation with 19975 employees and revenues of $8.26 billion, BSNL (Bharat Sanchar Nigam Limited), a India based Communications organisation with 60104 employees and revenues of $2.60 billion, Income Tax Department, a India based Government organisation with 1000 employees and revenues of $250.0 million and many others.
Contact us if you need a completed and verified list of companies using UniServe 1Vu, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The UniServe 1Vu customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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BSNL (Bharat Sanchar Nigam Limited) | Communications | 60104 | $2.6B | India | Intense Technologies | UniServe 1Vu | Data Management Platform | 2016 | n/a |
In 2016, BSNL engaged Intense Technologies to deploy UniServe 1Vu as a Data Management Platform for a pan India Customer Acquisition & Customer Communication Management initiative to enable Aadhaar based eKYC and accelerate digital onboarding. The engagement was scoped as a nationwide solution to streamline customer onboarding and communications across BSNL's customer acquisition and subscriber management functions.
UniServe 1Vu was configured to provide customer identity management, deduplication, identity resolution, and eKYC orchestration capabilities within the Data Management Platform. The UniServe 1Vu implementation focused on identity stitching and automated onboarding workflows to reduce manual verification steps and centralize customer records for downstream communications.
The deployment integrated Aadhaar based eKYC authentication into digital onboarding flows and the broader CACMS process, enabling electronic identity verification during new subscriber acquisition. Operational coverage was pan India and targeted BSNL business functions responsible for customer acquisition, regulatory compliance, and customer communications.
Governance emphasized centralized identity control and communication orchestration managed by BSNL with solution delivery by Intense Technologies. Outcomes reported as part of the program included a reduction in onboarding time from days to hours and improved regulatory compliance through Aadhaar based eKYC enabled by UniServe 1Vu.
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ICICI Prudential Life Insurance | Insurance | 19975 | $8.3B | India | Intense Technologies | UniServe 1Vu | Data Management Platform | 2008 | n/a |
In 2008, ICICI Prudential Life Insurance implemented Intense Technologies' iECCM UniServe solution, with the use of the UniServe 1Vu module inferred, to centralize customer document generation and delivery. UniServe 1Vu is described here as the Data Management Platform that enabled distribution of branded policy documents, welcome kits and customer statements across multi modal channels.
The implementation focused on document composition and output management, using template driven composition and workflow automation to assemble personalized policy and statement packs. The solution orchestrated delivery across print and electronic channels and automated document assembly and distribution to reduce manual handling and operational effort.
Operational coverage centered on customer communications and policy administration functions, enforcing branded document governance and standard templates to control production workflows. The announcement highlights improved customer communications and reduced operational effort as primary outcomes of the UniServe deployment.
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Income Tax Department | Government | 1000 | $250M | India | Intense Technologies | UniServe 1Vu | Data Management Platform | 2013 | n/a |
In 2013 Income Tax Department implemented UniServe 1Vu as a Data Management Platform to support large scale citizen communications around IT returns. The deployment is described in vendor materials as Intense Technologies UniServe CCM citizen services management solution used to generate and distribute millions of IT return communications multi channel, cutting distribution costs and supporting increased e filing uptake across India.
UniServe 1Vu was applied as a customer identity and data management component within a broader customer communications management pattern, providing data consolidation, document composition and multi channel communication orchestration. Functional capabilities implemented included recipient data management, template driven document generation, channel selection and dispatch sequencing, and content personalization workflows consistent with Data Management Platform usage for government citizen services.
Operational coverage centered on the Revenue Income Tax department and its citizen communications operations across India, focusing on automated production and distribution of IT return notices and correspondence. Governance changes emphasized centralized message orchestration and template control to reduce paper distribution cost and to encourage electronic filing, with configuration and workflow controls to manage high volume batch communication runs.
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