ICICI Prudential Life Insurance
ICICI PruLife Towers 1089, Appasaheb Marathe Marg Prabhadevi,
Mumbai, 400025,
India
Mumbai, 400025,
India
91 22 4039 1600
Insurance
ICICI Prudential Life Insurance Technographics
ICICI Prudential Life Insurance Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ICICI Prudential Life Insurance and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 19975 ICICI Prudential Life Insurance employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ICICI Prudential Life Insurance has purchased the following applications: Zobble LMS for Learning and Development in 2016, R3 Corda Blockchain Platform for Blockchain Platform in 2018, Cisco Webex Meetings for Audio Video and Web Conferencing in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ICICI Prudential Life Insurance is running and its propensity to invest more and deepen its relationship with Zobble Solutions , R3 Corda , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ICICI Prudential Life Insurance revenues, which have grown to $8.26 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ICICI Prudential Life Insurance intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ICICI Prudential Life Insurance Data, Technology Stack, and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zobble Solutions | Legacy | Zobble LMS | Learning and Development | HCM | n/a | 2016 | 2016 |
In 2016, ICICI Prudential Life Insurance implemented Zobble LMS to deliver Learning and Development for adviser induction and competency certification within HR and sales enablement in India. Zobble created a gamified, self-paced 120 minute e-learning program used for assessor certification and onboarding, positioning Zobble LMS as the central course and certification delivery layer.
The implementation centered on an induction and competency certification curriculum, configured as a timed 120 minute course with gamification and assessment elements to qualify assessors and onboard advisers. Course content and assessment workflows were structured to support self-paced learning, assessor certification gates, and learner progress tracking within Zobble LMS.
Deployment is inferred from the vendor delivery model, with Zobble LMS hosting course management, assessment, and certification workflows to deliver the program to advisers across India. Typical Learning and Development capabilities such as course scheduling, progress tracking, and certification issuance were leveraged to operationalize HR and sales enablement programs.
Governance focused on using Zobble LMS as the authoritative certification mechanism for assessor qualification and onboarding, integrating the training program into ICICI Prudential Life Insurance's HR and sales enablement processes. The deployment emphasized standardized assessment and onboarding workflows, enabling consistent adviser competence validation across the covered employee population.
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Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| R3 Corda | Legacy | R3 Corda Blockchain Platform | Blockchain Platform | Blockchain | n/a | 2018 | 2018 |
In 2018, ICICI Prudential Life Insurance participated in a consortium implementation of the R3 Corda Blockchain Platform, using the Blockchain Platform to enable shared, tamper-evident records across multiple life insurers in India. The initiative was developed with Cognizant and built on CORDA from R3, with the distributed ledger network hosted on Microsoft Azure, establishing a consortium-hosted blockchain deployment architecture for cross-company data sharing.
The implementation focused on ledger-based record keeping and cross-entity data exchange, implementing capabilities for shared customer and policy detail reconciliation, real-time data availability, and immutable transaction records. Functional workflows emphasized fraud detection and regulatory compliance use cases, reducing reliance on external data aggregators and enabling consistent policy state across participating firms.
Operational coverage spanned participating life insurers in India, with the consortium model federating data access among member companies to support operations, IT, policy administration, customer servicing, and compliance teams. The R3 Corda Blockchain Platform was positioned as a permissioned distributed ledger that enforces record consistency and transparency while running on Azure infrastructure to meet availability and cloud hosting requirements.
Governance was structured around a consortium shared source of truth, with process changes to minimize data intermediaries and increase auditability and accountability across transactions. Explicitly stated outcomes included reduced risk of data breaches, fraud and money laundering, improved process efficiencies, better record keeping, accelerated turnaround times, and reduced operating costs and data redundancy for participating insurers.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2019 | 2019 |
In 2019, ICICI Prudential Life Insurance implemented Cisco Webex Meetings on its website. Cisco Webex Meetings is deployed as an Audio Video and Web Conferencing solution within the company digital channel to enable live meetings through the public web presence.
The implementation uses Cisco Webex Meetings core capabilities, including video conferencing, audio conferencing, screen sharing, participant management, and meeting scheduling, reflecting standard Audio Video and Web Conferencing functional workflows. Cisco Webex Meetings is embedded into web pages to provide browser-based join flows and centralized meeting controls for participants and hosts.
Operationally the deployment is centered on ICICI Prudential Life Insurance website presence, supporting external engagement and virtual sessions via Cisco Webex Meetings. Configuration and governance are maintained through Webex administrative controls for meeting access, moderation, and user provisioning, consistent with typical Audio Video and Web Conferencing implementations.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Asset Management | Content Management |
|
2016 | 2016 |
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Intelligent Document Processing | Content Management |
|
2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Customer Engagement | CRM |
|
2021 | 2021 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
|
2008 | 2008 |
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Customer Experience, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2022 | 2022 |
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Data Management Platform | CRM |
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2008 | 2008 |
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Data Management Platform | CRM |
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2008 | 2008 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Social Media Management | CRM |
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2014 | 2014 |
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Tag Management | CRM |
|
2022 | 2022 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Risk Management | TRM |
|
2012 | 2012 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
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Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
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Cloud Storage | IaaS |
|
2021 | 2021 |
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Content Delivery Network | IaaS |
|
2021 | 2021 |
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Content Delivery Network | IaaS |
|
2020 | 2020 |
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IT Decision Makers and Key Stakeholders at ICICI Prudential Life Insurance
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by ICICI Prudential Life Insurance Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD ICICI Prudential Life Insurance Technographics
ICICI Prudential Life Insurance is a Insurance organization based in India,
with around 19975 employees and annual revenues of $8.26 billion.
ICICI Prudential Life Insurance operates a diverse technology stack with applications such as
Zobble LMS, R3 Corda Blockchain Platform and Cisco Webex Meetings,
covering areas like Learning and Development, Blockchain Platform and Audio Video and Web Conferencing.
ICICI Prudential Life Insurance has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Zobble Solutions, R3 Corda and Cisco Systems.
ICICI Prudential Life Insurance recently adopted applications including
Adobe Audience Manager in 2022, Criteo Commerce Media Platform in 2022 and Adobe Target Standard in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of ICICI Prudential Life Insurance’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates ICICI Prudential Life Insurance’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete ICICI Prudential Life Insurance technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.