List of Unleash Platform Customers
Palo Alto, 94306, CA,
United States
Since 2010, our global team of researchers has been studying Unleash Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Unleash Platform for Content Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Unleash Platform for Content Management include: Bilt Rewards, a United States based Banking and Financial Services organisation with 200 employees and revenues of $275.0 million, Guesty, a United States based Professional Services organisation with 700 employees and revenues of $120.0 million, AU10TIX, a Israel based Professional Services organisation with 200 employees and revenues of $42.0 million, Chili Piper, a United States based Professional Services organisation with 190 employees and revenues of $20.0 million and many others.
Contact us if you need a completed and verified list of companies using Unleash Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Unleash Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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AU10TIX | Professional Services | 200 | $42M | Israel | Unleash | Unleash Platform | Content Management | 2024 | n/a |
In 2024 AU10TIX deployed Unleash Platform as a Content Management solution to support its NOC and customer support teams in Israel. The Unleash Platform implementation centralized operational knowledge and support content to align the Content Management application with incident response and customer support workflows.
Configuration emphasized a centralized knowledge base, search-driven content discovery, content tagging and role based access controls to surface relevant procedures and runbooks to frontline staff. Standard Content Management capabilities were applied to support structured article templates, version control and contextual search to reduce friction for support agents and NOC operators.
Unleash Platform was integrated with Salesforce to embed searchable content directly into case records and incident handling screens, reducing time agents spent locating relevant information. The Salesforce integration was implemented across support ticket handling and NOC incident workflows inside AU10TIXs Israel support organization, enabling contextual retrieval from within the CRM environment.
Governance followed a staged rollout across the support and NOC teams, with editorial ownership assigned to subject matter experts and a publication workflow for validated procedures. According to the vendor case study the implementation cut mean time to resolution from approximately 200 minutes to approximately 12 minutes, a reported 94 percent reduction, and materially reduced time spent locating relevant information.
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Bilt Rewards | Banking and Financial Services | 200 | $275M | United States | Unleash | Unleash Platform | Content Management | 2025 | n/a |
In 2025, Bilt Rewards implemented Unleash Platform on their website. Unleash Platform serves as the primary Content Management system for the company, centralizing content storage and publication for customer-facing pages on the corporate site.
The Unleash Platform deployment is configured for content authoring, editorial workflows, staging and publishing, templating, and API-driven content delivery, reflecting core Content Management capabilities. Configuration emphasizes role-based authoring controls and content versioning to support iterative editorial practices and controlled roll forward of updates.
Operational responsibility sits with marketing and web operations teams, with the platform used to manage marketing content, promotional pages, and product information across the United States. Governance is enforced through editorial approval workflows, assigned content ownership, and scheduled publishing processes to standardize change control within the Unleash Platform.
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Chili Piper | Professional Services | 190 | $20M | United States | Unleash | Unleash Platform | Content Management | 2024 | n/a |
In 2024, Chili Piper deployed the Unleash Platform to power Slack AI assistants for GTM, sales, and support teams. The initiative migrated knowledge workflows away from Guru and targeted internal query resolution across its remote organization in the United States, with an explicit focus on GTM and support areas.
The Unleash Platform was positioned as the company Content Management backbone for Slack-facing assistants, using content authoring, contextual retrieval, and intent-driven response capabilities typical of content management systems to resolve common internal queries. Unleash Platform configuration emphasized curated knowledge collections and conversational triggers to surface responses within Slack, aligning content structure to sales playbooks and support triage guidance.
Integrations centered on Slack as the primary runtime, enabling the Unleash-driven assistants to answer user queries for onboarding and operational support across GTM and support functions. According to the vendor case study, the deployment resolved roughly 50% of Slack questions and accelerated onboarding and internal response times, outcomes tracked during the U.S. GTM and support rollout.
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Guesty | Professional Services | 700 | $120M | United States | Unleash | Unleash Platform | Content Management | 2024 | n/a |
In 2024, Guesty deployed the Unleash Platform for Content Management to power RevOps and GTM search and AI assistants. The deployment targeted the sales and GTM area in the United States and was designed to surface deal specific slides, FAQs and policies directly into seller workflows.
Implementation centered on content ingestion, indexing, and AI powered retrieval workflows within the Unleash Platform, enabling automated surfacing of deal level materials and contextual FAQs during sales interactions. Configuration work emphasized connectors and normalization for cloud content stores, search relevance tuning for GTM queries, and orchestration of assistant responses to present slide decks and policy excerpts on demand.
Integrations were explicitly established with Notion, Drive and Slack to pull documents and messages into a unified search index, and the Unleash Platform AI assistants handle query routing and content retrieval to reduce repetitive internal queries. Operational governance aligned with RevOps and GTM owners, the rollout focused on speeding new sales rep onboarding and surfacing deal specific assets during pipeline engagement, and the vendor case study reports faster ramp for new sales reps and reduced Slack noise as outcomes.
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