List of Upgrade Flex Pay Customers
San Francisco, 94111, CA,
United States
Since 2010, our global team of researchers has been studying Upgrade Flex Pay customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Upgrade Flex Pay for Point Of Sale from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Upgrade Flex Pay for Point Of Sale include: Town and Country Resort, a United States based Leisure and Hospitality organisation with 650 employees and revenues of $85.0 million, Margaritaville Lake Resort, Lake Conroe, a United States based Leisure and Hospitality organisation with 250 employees and revenues of $45.0 million, Bellwether Beach Resort, a United States based Leisure and Hospitality organisation with 107 employees and revenues of $25.0 million, Cambridge Beaches Resort & Spa, a Bermuda based Leisure and Hospitality organisation with 120 employees and revenues of $20.0 million and many others.
Contact us if you need a completed and verified list of companies using Upgrade Flex Pay, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Upgrade Flex Pay customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Bellwether Beach Resort | Leisure and Hospitality | 107 | $25M | United States | Upgrade | Upgrade Flex Pay | Point Of Sale | 2024 | n/a |
In 2024 Bellwether Beach Resort implemented Upgrade Flex Pay as its Point Of Sale solution to centralize on-property payment acceptance and guest folio handling. Upgrade Flex Pay was configured to serve as the primary payments and checkout layer for front-desk transactions and ancillary revenue streams across the resort.
Implementation focused on payment orchestration and flexible-pay capabilities, including installment and split-bill handling, guest folio posting, tip capture, nightly settlement, and transaction reconciliation workflows. Configuration work included tender type setup, revenue posting rules for different business functions, and point-of-sale interface adaptations for food and beverage and front-office use.
The deployment integrated with the resort website booking flow via Sabre SynXis Booking Engine to synchronize reservations and enable direct folio posting from online bookings into Upgrade Flex Pay. Operational coverage extended to front desk checkout, food and beverage outlets, spa and retail point-of-sale touchpoints, and back-office accounting for settlement and reporting.
Governance changes emphasized centralized folio controls and standardized checkout procedures, with a property-level rollout plan and staff training for front-line and accounting teams to align authorization, settlement, and reconciliation processes. Bellwether Beach Resort Upgrade Flex Pay Point Of Sale now supports consolidated guest payments and back-office reconciliation workflows across the resort.
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Cambridge Beaches Resort & Spa | Leisure and Hospitality | 120 | $20M | Bermuda | Upgrade | Upgrade Flex Pay | Point Of Sale | 2021 | n/a |
In 2021, Cambridge Beaches Resort & Spa implemented Upgrade Flex Pay as its Point Of Sale solution to centralize transaction processing across resort operations. The deployment targeted guest-facing revenue channels including food and beverage outlets, spa checkouts and retail sales, aligning the Upgrade Flex Pay application with core hospitality point of sale workflows.
Upgrade Flex Pay was configured to support standard Point Of Sale functional modules such as payment capture and settlement, tip and gratuity handling, transaction receipts, cashier and shift management, and consolidated reporting for finance. The implementation included configuration for e-gift handling and on-premise redemption workflows consistent with hospitality POS use cases.
The resort uses egiftify on its public website for e-gift sales, with the e-gift channel linked to the Upgrade Flex Pay deployment to enable in-property redemption and unified gift balance management. Operational coverage was scoped to point of sale terminals across guest service areas, with centralized reporting to finance and operations teams for daily sales reconciliation.
Governance focused on role-based cashier permissions, shift close procedures and reconciliation workflows to support auditability and control over transactions. Training and process updates were directed at front-desk, spa and F&B staff to align operational procedures with the new Point Of Sale configuration.
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Margaritaville Lake Resort, Lake Conroe | Leisure and Hospitality | 250 | $45M | United States | Upgrade | Upgrade Flex Pay | Point Of Sale | 2020 | n/a |
In 2020, Margaritaville Lake Resort, Lake Conroe implemented Upgrade Flex Pay as part of its Point Of Sale approach to online reservations and guest checkout. The implementation embedded Upgrade Flex Pay into the resort's reservations website checkout flow to present flexible payment and installment options to guests booking rooms and packages. Configuration centered on hosted checkout components and payment orchestration, aligning with Point Of Sale workflows for payment authorization and capture. Upgrade Flex Pay was configured to manage billing schedules, guest consent flows, and customer-facing payment experiences within the web booking funnel.
Operationally the deployment targeted the resort's e-commerce and reservations business functions, integrating Upgrade Flex Pay directly into the public booking funnel to change how online payments are presented and collected. Technical work emphasized web checkout embedding and secure payment transmission, while governance and rollout responsibilities were assigned to reservations and revenue operations to manage checkout policy and payment handling. Margaritaville Lake Resort, Lake Conroe continues to use Upgrade Flex Pay on its website, with the Point Of Sale application focused on online payment processing, checkout orchestration, and customer payment workflows.
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Leisure and Hospitality | 650 | $85M | United States | Upgrade | Upgrade Flex Pay | Point Of Sale | 2021 | n/a |
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