List of Upshop eCommerce Customers
Tampa, 33602, FL,
United States
Since 2010, our global team of researchers has been studying Upshop eCommerce customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Upshop eCommerce for eCommerce from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Upshop eCommerce for eCommerce include: Hy-Vee, a United States based Retail organisation with 93000 employees and revenues of $12.00 billion, Giant Eagle, a United States based Retail organisation with 37000 employees and revenues of $11.10 billion, SpartanNash, a United States based Transportation organisation with 20000 employees and revenues of $9.73 billion and many others.
Contact us if you need a completed and verified list of companies using Upshop eCommerce, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Upshop eCommerce customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Giant Eagle | Retail | 37000 | $11.1B | United States | Upshop | Upshop eCommerce | eCommerce | 2022 | n/a |
In 2022, Giant Eagle implemented Upshop eCommerce to automate fresh ordering and forecasting across its US stores. The Upshop eCommerce deployment centralized perishable ordering and inventory optimization workflows, shifting decisioning for fresh categories to an automated forecasting and replenishment engine.
The implementation leveraged Upshop’s store operations platform and the bundled Commerce 360 capability to align demand forecasting, order generation, and commerce workflows. Configuration emphasized category-level forecast horizons, store-level replenishment parameters, and automated order generation for fresh SKUs, enabling tighter control over shelf-life sensitive inventory.
Operational coverage targeted Giant Eagle’s US store footprint and primarily impacted merchandising, store operations, replenishment, and eCommerce order-fulfillment workflows. The solution connected store operations and omnichannel commerce processes to ensure synchronization between in-store inventory planning and online order handling, while maintaining store-level execution controls.
Governance included centralized oversight of forecasting models with localized parameterization at the store level and process changes to ordering cadence and inventory review. The case study highlights improved freshness and inventory optimization, with Upshop driving approximately 5% sales growth in the covered categories through the fresh ordering and forecasting implementation.
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Hy-Vee | Retail | 93000 | $12.0B | United States | Upshop | Upshop eCommerce | eCommerce | 2022 | n/a |
In 2022, Hy-Vee deployed Upshop eCommerce in the eCommerce category to enable a more flexible, workforce-driven approach to omnichannel order fulfillment across its U.S. store network. Upshop and Invafresh materials specifically cite Hy-Vee as a retailer enabled to flex workforce capacity for more efficient omnichannel order fulfillment, indicating adoption of the platform's eCommerce and fulfillment capabilities.
The implementation centers on eCommerce and omnichannel fulfillment functionality, with inferred usage of order management and fulfillment orchestration capabilities, store fulfillment workflows, workforce scheduling and tasking, and inventory visibility to support in-store picking and online order flows. Upshop eCommerce deployment likely included configuration of orchestration rules for pick, pack, and routing decisions, and mobile or task-based execution tools for store associates to fulfill orders.
Operational coverage described in source materials focuses on store operations and online order processing within the United States, with process changes to allow Hy-Vee to dynamically shift store labor toward fulfillment tasks during demand peaks. Governance and workflow restructuring emphasized centralized orchestration of omnichannel orders and local execution by store teams, aligning workforce scheduling to order volume and fulfillment priorities.
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SpartanNash | Transportation | 20000 | $9.7B | United States | Upshop | Upshop eCommerce | eCommerce | 2023 | n/a |
In 2023 SpartanNash deployed Upshop eCommerce to streamline eCommerce order management and fulfillment across its Family Fare, Martin's and D&W banners in the United States. The implementation used Upshop Commerce 360 as the central platform to coordinate online order flow and improve fulfillment velocity for banner-level omnichannel operations.
Configuration focused on core order management and fulfillment modules within Upshop Commerce 360, including online order orchestration, connected store inventory synchronization, and store-directed fulfillment workflows. Upshop eCommerce was configured to centralize order routing logic and to use store inventory visibility as a primary determinant for fulfillment assignment and pickup or delivery options.
The deployment connected store inventory to online orders, enabling real time storefront inventory visibility to drive order routing to nearby banner stores and to support in-store picking and dispatch processes. Operational coverage explicitly included Family Fare, Martin's and D&W banners across the United States, tying eCommerce order flow to banner and store operations rather than standalone online warehouses.
Governance changes emphasized centralized order orchestration and standardized fulfillment procedures across banners, with new operational workflows for store teams to accept, pick and fulfill eCommerce orders. Process controls and order lifecycle visibility were introduced to align store operations, eCommerce merchandising and fulfillment teams under a single orchestration layer in Upshop Commerce 360.
Outcomes documented in the Upshop case study include measurable eCommerce and fulfillment improvements, specifically faster fulfillment and reduced customer wait times, achieved by using Upshop eCommerce to connect online ordering to store inventory and to streamline fulfillment routing.
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Buyer Intent: Companies Evaluating Upshop eCommerce
- Astir It Solutions, a United States based Professional Services organization with 352 Employees
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