List of Upshot.AI Platform Customers
Dallas, 75202, TX,
United States
Since 2010, our global team of researchers has been studying Upshot.AI Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Upshot.AI Platform for Customer Engagement from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Upshot.AI Platform for Customer Engagement include: Amway, a United States based Retail organisation with 14000 employees and revenues of $7.40 billion, Wasel Delivery Bahrain, a Bahrain based Transportation organisation with 25 employees and revenues of $3.0 million, Panini America, a United States based Media organisation with 20 employees and revenues of $2.0 million and many others.
Contact us if you need a completed and verified list of companies using Upshot.AI Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Upshot.AI Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Amway | Retail | 14000 | $7.4B | United States | Upshot.AI | Upshot.AI Platform | Customer Engagement | 2020 | n/a |
In 2020, Amway implemented the Upshot.AI Platform to increase adoption of its global digital learning platform for Independent Business Owners. The Upshot.AI Platform, classified in the Customer Engagement category, was used as a learner engagement layer to improve platform stickiness and drive course participation.
The deployment centered on gamification and rewards capabilities consistent with Customer Engagement solutions, including configurable campaign workflows, badges, leaderboards, and automated engagement nudges to re‑engage learners. Configuration emphasized targeted engagement campaigns and in-platform incentive mechanics to encourage repeat usage and completion of learning content.
The Upshot.AI Platform was integrated with Amway's global digital learning platform to surface gamified prompts and capture participation and completion signals. Operational scope covered Independent Business Owners on the global learning platform, and reported results included a 400% increase in monthly active users and a 112% rise in course completions.
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Panini America | Media | 20 | $2M | United States | Upshot.AI | Upshot.AI Platform | Customer Engagement | 2021 | n/a |
In 2021, Panini America implemented the Upshot.AI Platform for Customer Engagement to unify behavior analytics and deliver personalized engagement across its ecommerce site and mobile applications. The engagement targeted ecommerce and product adoption use cases with a CRM focus to align behavioral data with customer lifecycle management.
The Upshot.AI Platform deployment emphasized analytics, segmentation and in app engagement modules, ingesting event streams to construct a unified behavioral dataset. Configuration work included real time segmentation, cohorting and rule driven orchestration to trigger contextual messages and product adoption prompts across web and mobile channels.
Integrations connected the Upshot.AI Platform with Panini America ecommerce storefront and mobile apps, and the implementation routed behavioral signals into CRM aligned workflows to support marketing, product and customer success activities. Operational coverage concentrated on product, ecommerce merchandising, marketing and CRM functions consistent with Panini Americas organizational scale.
Governance was organized around segmentation led engagement policies and centralized measurement of user cohorts to standardize campaign execution and handoffs between product and CRM teams. The rollout followed iterative segment configuration and message tuning, shifting operational ownership to marketing and product teams for continuous optimization.
Panini America reported outcomes including a 300% year over year revenue increase, a 40% uplift in average revenue per user and 20% growth in paying users after the Upshot.AI Platform deployment. These reported results reflect behavior driven personalization delivered through the Customer Engagement implementation.
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Wasel Delivery Bahrain | Transportation | 25 | $3M | Bahrain | Upshot.AI | Upshot.AI Platform | Customer Engagement | 2020 | n/a |
In 2020 Wasel Delivery Bahrain implemented the Upshot.AI Platform to add behavior analytics and personalized onboarding to its mobile application, focusing on mobile eCommerce order conversion. The implementation targeted Customer Engagement use cases centered on onboarding, personalization and engagement of app users.
The Upshot.AI Platform deployment included behavior analytics instrumentation and personalized onboarding workflows configured to capture session and conversion events and to segment app users by intent. Implementation work focused on orchestration of in-app onboarding sequences and personalization rules to surface tailored content during early user sessions.
Deployment used mobile SDK based instrumentation to feed event streams into the Upshot.AI Platform and to trigger onboarding and engagement experiences in-app, aligning with order-conversion touchpoints in the checkout funnel. Operational scope covered the mobile product and customer engagement functions within Wasel Delivery Bahrain, enabling product and growth teams to refine onboarding and retention flows.
The case study reports improvements after the implementation, including a 30% increase in paying users and a 13% rise in ARPU attributed to Upshot.AI Platform driven onboarding and personalization. These outcomes were reported by Upshot.AI in the customer case study.
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Buyer Intent: Companies Evaluating Upshot.AI Platform
- X Cube Labs India, a India based Professional Services organization with 150 Employees
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