List of Ushur Platform Customers
Santa Clara, 95054, CA,
United States
Since 2010, our global team of researchers has been studying Ushur Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Ushur Platform for Customer Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Ushur Platform for Customer Experience include: Aflac, a United States based Insurance organisation with 12785 employees and revenues of $18.84 billion, IEHP, a United States based Insurance organisation with 3600 employees and revenues of $1.70 billion, Irish Life Assurance, a Ireland based Insurance organisation with 3000 employees and revenues of $384.0 million and many others.
Contact us if you need a completed and verified list of companies using Ushur Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Ushur Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
Apply Filters For Customers
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
|---|---|---|---|---|---|---|---|---|---|---|---|
 |
Aflac | Insurance | 12785 | $18.8B | United States | Ushur | Ushur Platform | Customer Experience | 2020 | n/a |
In 2020, Aflac implemented the Ushur Platform to deliver a rapid communications tool for its United States sales team, focused on answering broker inquiries and capturing broker interest signals. The solution was developed and made available within six months, positioning the Ushur Platform as a frontline sales enablement channel for broker-facing communications in the insurance distribution workflow.
Functionally the implementation centered on automated communications workflows, real-time inquiry handling, and embedded analytics to capture broker interests and engagement patterns, aligning the Ushur Platform with Aflac Customer Experience objectives. Operational scope covered Aflac sales teams in the United States and impacted sales enablement, marketing segmentation, and training content prioritization, with analytics from the Ushur Platform used to refine marketing and training tactics and to improve broker responsiveness.
|
 |
IEHP | Insurance | 3600 | $1.7B | United States | Ushur | Ushur Platform | Customer Experience | 2022 | n/a |
In 2022, IEHP deployed the Ushur Platform to strengthen Customer Experience for member and provider engagement. The Ushur Platform was implemented to enable HIPAA-secure two-way conversations and to introduce citizen-developer campaign capabilities for non-technical business users.
The implementation centered on conversational workflow orchestration and campaign automation, including multi-language campaign support and reusable message constructs to accelerate campaign creation. Functional capabilities emphasized two-way messaging, campaign authoring by business users, and orchestration of outreach sequences consistent with Customer Experience operational patterns.
Operational scope covered outreach to IEHPs 1.5 million members and thousands of provider contacts across California, United States, with more than 400 campaigns launched in multiple languages. The deployment resulted in faster campaign creation by business users and was reported to improve data accuracy and outreach completion rates.
Governance incorporated HIPAA-secure controls and business-facing campaign governance, shifting campaign creation toward citizen-developer workflows while maintaining compliance and multilingual content review processes. The Ushur Platform therefore functions as IEHPs Customer Experience layer for member and provider engagement, enabling programmatic conversational outreach and business-led campaign operations.
|
 |
Irish Life Assurance | Insurance | 3000 | $384M | Ireland | Ushur | Ushur Platform | Customer Experience | 2020 | n/a |
In 2020, Irish Life Assurance partnered with Ushur to deploy the Ushur Platform as a Customer Experience solution for its pensions and life insurance members. The implementation focused on digital first member engagement, simplifying application processes and automating the identification of missing information to reduce manual touchpoints.
The Ushur Platform was configured to orchestrate automated intake and validation workflows, and to enable multi channel digital communications that guided customers through incomplete applications. Configuration emphasized conversational automation and workflow orchestration to detect gaps in submitted data and trigger follow up communications until forms were completed.
Operational scope targeted Irish Life Assurance’s pensions and life insurance customer base in Ireland, impacting member engagement and customer service functions responsible for onboarding and policy administration. The deployment unified digital communications across channels so member interactions could continue across email and mobile messaging without rework.
Governance centered on workflow standardization and digital first engagement policies to increase completion rates and streamline customer interactions across channels. Reported outcomes included higher application completion rates and more streamlined customer interactions, reflecting the intended member engagement improvements from the Ushur Platform.
|
Buyer Intent: Companies Evaluating Ushur Platform
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||