List of uTRAC Workforce Management Customers
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Since 2010, our global team of researchers has been studying uTRAC Workforce Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased uTRAC Workforce Management for Workforce Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using uTRAC Workforce Management for Workforce Management include: Cushman and Wakefield Australia, a Australia based Construction and Real Estate organisation with 2100 employees and revenues of $336.0 million and many others.
Contact us if you need a completed and verified list of companies using uTRAC Workforce Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The uTRAC Workforce Management customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Cushman and Wakefield Australia | Construction and Real Estate | 2100 | $336M | Australia | uTRAC | uTRAC Workforce Management | Workforce Management | 2017 | n/a |
In 2017 Cushman and Wakefield Australia implemented uTRAC Workforce Management to centralize facilities workforce coordination and service delivery across its Australian property portfolio. uTRAC Workforce Management was deployed to support Facilities Management, workplace operations, security, contractor engagement and the program to transition 1300 staff to agile working environments.
The deployment was configured to manage end to end maintenance management workflows including defects, tendered works, inspections, repairs, HVAC, electrical, plumbing, mechanical, CCTV and security systems, along with planned preventative maintenance and reactive maintenance processes. The system footprint also covered tenancy critical areas such as UPS units, an IROC 24 7 operations area and server room oversight, plus operational modules for internal and external service desk handling, mailroom and cleaning coordination, security access card issuance, contractor management, capital works and project scoping.
uTRAC Workforce Management was operated alongside a set of enterprise tools, with integrations recorded to JDE, Converga, Focus, BMS, CREMS and Serraview for workspace planning. These connections supported finance and budget management workflows in JDE, service desk and ticket routing through Converga and Focus, building systems telemetry via BMS and CREMS, and space planning alignment with Serraview, enabling a linked operational stack across facilities and workplace planning functions.
Operational governance incorporated team performance management, staffing and appraisal workflows, KPI tracking and close out procedures, vendor engagement and quote approvals, and formal reporting of OH&S incidents. The configuration supported Facilities Workplace Manager responsibilities for coaching and service culture leadership, and met stated operational KPIs and agreed task time frames for closure.
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