List of VanillaSoft Sales Engagement Platform Customers
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United States
Since 2010, our global team of researchers has been studying VanillaSoft Sales Engagement Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased VanillaSoft Sales Engagement Platform for Sales Engagement from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using VanillaSoft Sales Engagement Platform for Sales Engagement include: Pilot Flying J, a United States based Retail organisation with 30000 employees and revenues of $45.00 billion, King's College London, a United Kingdom based Education organisation with 8500 employees and revenues of $1.55 billion, USHEALTH Group, a United States based Insurance organisation with 860 employees and revenues of $470.0 million, Hofstra University, a United States based Education organisation with 2500 employees and revenues of $440.0 million, Education Affiliates, a United States based Education organisation with 2000 employees and revenues of $250.0 million and many others.
Contact us if you need a completed and verified list of companies using VanillaSoft Sales Engagement Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The VanillaSoft Sales Engagement Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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CIH Equipment Company, Inc. | Professional Services | 40 | $5M | United States | VanillaSoft | VanillaSoft Sales Engagement Platform | Sales Engagement | 2016 | n/a |
In 2016, CIH Equipment Company, Inc. implemented VanillaSoft Sales Engagement Platform as the core system to re-establish its sales organization. The deployment centered on VanillaSoft CRM and the platform call center capabilities, with configuration for outbound dialing, email automation, and scripted call and email workflows to support a revived Sales Department. The project included creation of sales and email scripts and the implementation of multi-step email drip campaigns to standardize prospecting cadence.
The VanillaSoft Sales Engagement Platform rollout was paired with hands-on training for sales personnel and process governance to operationalize scripted workflows and campaign management. Operational coverage focused on the Sales Department and tied into business development activities, where the sales leader also recruited distribution agreements with manufacturers to enable e-commerce channels. CIH reported that re-establishing the sales function with VanillaSoft and associated process changes doubled company revenue in less than three years.
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Cogent Analytics | Professional Services | 120 | $15M | United States | VanillaSoft | VanillaSoft Sales Engagement Platform | Sales Engagement | 2014 | n/a |
In 2014, Cogent Analytics implemented VanillaSoft Sales Engagement Platform to centralize outbound outreach and appointment-setting workflows. The deployment targeted sales engagement workflows, and the project was positioned within Cogent Analytics’ internal operations and inside sales functions, consistent with the Sales Engagement category.
Configuration emphasized real-time activity monitoring, using VanillaSoft Sales Engagement Platform’s call-activity dashboard and immediate reporting as primary operational controls. The implementation included appointment scheduling workflows and automated call activity tracking, enabling structured call queues and activity-based prioritization to support lead follow-up and cadence execution.
Operational coverage focused on sales and business development teams across the company’s United States operations, with internal operations adopting dashboard metrics for daily performance management. Governance concentrated on activity-driven coaching and reporting, where leaders used immediate reporting to adjust call plans and resource allocation.
Cogent Analytics reported a direct outcome, We’ve seen a 40% increase in appointments with VanillaSoft’s call-activity dashboard and immediate reporting, Margie Howell, VP of Internal Operations Cogent Analytics. The case underscores the role of real-time sales activity visibility and structured appointment workflows within a Sales Engagement implementation.
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Education Affiliates | Education | 2000 | $250M | United States | VanillaSoft | VanillaSoft Sales Engagement Platform | Sales Engagement | 2014 | n/a |
In 2014, Education Affiliates implemented VanillaSoft Sales Engagement Platform to modernize outbound outreach in its call center supporting 52 career and nursing schools nationwide. The deployment focused on increasing call center productivity and integrating with their current systems to consolidate lead handling and follow up workflows.
The VanillaSoft Sales Engagement Platform was configured to centralize sales engagement workflows including automated lead routing, call scripting, campaign cadences, and click to dial functionality consistent with Sales Engagement use cases. Configuration emphasized queue management and activity orchestration to support admissions and enrollment teams across distributed sites.
Integrations were implemented with the institution's existing operational systems to enable lead synchronization and activity tracking across student recruitment processes. Rollout followed a centralized governance model in the call center, standardizing workflows, training agents on scripted cadences, and instrumenting engagement activity for operational oversight. The implementation produced a dramatic increase in call center productivity as reported by the customer while enabling more consistent outreach across its nationwide campus network.
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Insurance | 5 | $1M | United States | VanillaSoft | VanillaSoft Sales Engagement Platform | Sales Engagement | 2019 | n/a |
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Professional Services | 25 | $3M | United States | VanillaSoft | VanillaSoft Sales Engagement Platform | Sales Engagement | 2019 | n/a |
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Education | 2500 | $440M | United States | VanillaSoft | VanillaSoft Sales Engagement Platform | Sales Engagement | 2018 | n/a |
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Banking and Financial Services | 25 | $3M | United States | VanillaSoft | VanillaSoft Sales Engagement Platform | Sales Engagement | 2016 | n/a |
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Education | 8500 | $1.6B | United Kingdom | VanillaSoft | VanillaSoft Sales Engagement Platform | Sales Engagement | 2019 | n/a |
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Automotive | 35 | $4M | United States | VanillaSoft | VanillaSoft Sales Engagement Platform | Sales Engagement | 2018 | n/a |
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Banking and Financial Services | 50 | $5M | United States | VanillaSoft | VanillaSoft Sales Engagement Platform | Sales Engagement | 2012 | n/a |
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