List of VBA Software Customers
Milwaukee, 53204, WI,
United States
Since 2010, our global team of researchers has been studying VBA Software customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased VBA Software for Insurance Claims Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using VBA Software for Insurance Claims Management include: Custom Design Benefits, a United States based Insurance organisation with 70 employees and revenues of $20.0 million, Sendero Health, a United States based Healthcare organisation with 150 employees and revenues of $20.0 million, J.P. Farley, a United States based Insurance organisation with 34 employees and revenues of $10.0 million and many others.
Contact us if you need a completed and verified list of companies using VBA Software, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The VBA Software customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Custom Design Benefits | Insurance | 70 | $20M | United States | VBA Software | VBA Software | Insurance Claims Management | 2023 | n/a |
In 2023, Custom Design Benefits implemented VBA Software VBAdjudicate as an Insurance Claims Management solution to accelerate claims adjudication and improve throughput. The U.S.-based third party administrator configured VBAdjudicate to handle high-volume adjudication workloads within core claims operations.
Deployment centered on claims adjudication workflows and rule-driven processing, with configuration focused on batch and real-time adjudication paths to reduce queueing and improve responsiveness. VBAdjudicate was used to centralize claim intake through adjudication logic, automate standard decisioning, and orchestrate processing so large claims runs could execute during business hours rather than overnight, supporting member and client-facing responsiveness.
Operational scope covered the TPA claims function across the United States, shifting peak processing into daytime windows and changing day-to-day operational cadence for claims examiners and client service teams. The upgrade to VBA Software VBAdjudicate produced materially faster adjudication and improved responsiveness for members and clients, enabling the organization to run large claims processes during business hours with no overnight queues.
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J.P. Farley | Insurance | 34 | $10M | United States | VBA Software | VBA Software | Insurance Claims Management | 2020 | n/a |
In 2020, J.P. Farley implemented VBA Software to modernize its Insurance Claims Management workflows across the United States, targeting claims intake, COBRA administration, eligibility adjudication, and accounting functions. The deployment is anchored on VBA Software as the primary application for Insurance Claims Management and explicitly included VBAGateway and VBAnalytics as complementary components.
The implementation configured VBASoftware core processing for claims adjudication and benefits administration, VBAGateway for gateway-level transaction orchestration and connectivity, and VBAnalytics for operational and management reporting. Functional modules put into production covered COBRA workflow management, claims processing engines, eligibility rule sets, and accounting posting interfaces, with VBAnalytics used for reporting and analytics instrumentation.
Architecturally the deployment centralized claims and benefits processing through the vendor suite, using VBAGateway to route transactions and VBAnalytics to consolidate reporting streams, supporting U.S. operational coverage across claims, benefits, and accounting teams. The rollout emphasized workflow standardization for intake, adjudication, and eligibility maintenance, aligning application configuration with business rules for those functions.
Governance changes included formalizing processes for claims handling and benefits administration and adopting VBAnalytics as the primary reporting source for operational oversight. The implementation produced major operational gains, including a reported 7.61x increase in efficiency and the stated ability to process thousands of claims per day with greatly reduced staff effort.
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Sendero Health | Healthcare | 150 | $20M | United States | VBA Software | VBA Software | Insurance Claims Management | 2023 | n/a |
In 2023, Sendero Health Plans implemented VBA Software within its Insurance Claims Management domain. The deployment centers on VBA’s VBAnalytics module to review claims and population data, improving planning, reporting and operational insights in their Texas market.
Implementation scope emphasizes claims analytics and population health reporting, with VBAnalytics ingesting claims and enrollment feeds to produce operational dashboards, cohort analysis, and recurring reports for planning cycles. It is inferred that Sendero also leverages VBA Software core claims and administration capabilities to feed analytics, enabling standard Insurance Claims Management workflows such as claims adjudication orchestration, payment visibility, and care management data coordination.
Operational coverage concentrates on claims, care management, planning and reporting teams operating in the Texas market, aligning claims processing workflows with analytics-driven operational decision making. Governance and data stewardship are directed toward consolidated reporting, role-based access to analytics outputs, and standardized data feeds into VBAnalytics to support ongoing operational insight and planning.
The narrative restates that VBA Software and VBAnalytics provide Sendero with claims-level analytics and population insights used for planning, reporting and operational visibility in 2023. It is inferred that the integrated use of VBA Software core claims functions with VBAnalytics supports tighter operational control and efficiencies across claims and care management workflows.
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