List of Vergic Engage Customers
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Since 2010, our global team of researchers has been studying Vergic Engage customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Vergic Engage for Customer Engagement from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Vergic Engage for Customer Engagement include: Storebrand, a Norway based Banking and Financial Services organisation with 2161 employees and revenues of $67.54 billion, Norwegian Labour and Welfare Administration, a Norway based Government organisation with 22000 employees and revenues of $48.80 billion, BJ's Wholesale Club, a United States based Retail organisation with 34000 employees and revenues of $20.50 billion, The Cincinnati Insurance Companies, a United States based Insurance organisation with 5426 employees and revenues of $11.34 billion, Systembolaget, a Sweden based Consumer Packaged Goods organisation with 5950 employees and revenues of $3.57 billion and many others.
Contact us if you need a completed and verified list of companies using Vergic Engage, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Vergic Engage customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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1A Auto | Retail | 250 | $25M | United States | Vergic | Vergic Engage | Customer Engagement | 2018 | n/a | In 2018, 1A Auto implemented Vergic Engage as its web engagement platform. 1A Auto deployed Vergic Engage to support Customer Engagement on its public website, aligning the application with online customer service and eCommerce support functions. The implementation of Vergic Engage concentrated on embedding the application in the web storefront to provide real time conversational capabilities, proactive messaging, and session routing to support frontline service agents. Configuration focused on channel orchestration and agent-facing workflows, with standard Customer Engagement capabilities such as chat handling, message queuing, and transcript capture applied to the online sales and support journey. Operational coverage centered on the customer service and online sales teams servicing visitors on the 1A Auto website, with governance directed toward agent routing rules, escalation procedures, and transcript retention for service continuity. Vergic Engage was positioned as the primary Customer Engagement layer on the site, integrating into web session flows and supporting agent workflows without disclosed downstream system integration details. | |
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Actimize UK | Professional Services | 83 | $85M | United Kingdom | Vergic | Vergic Engage | Customer Engagement | 2022 | n/a | In 2022 Actimize UK implemented Vergic Engage on its website. Vergic Engage is used as a Customer Engagement application to centralize digital visitor interactions and orchestrate front-line customer service and engagement workflows. The deployment is web centric, embedding the Vergic Engage interface into public web pages and configuring routing and session handling for online agents. Functional capabilities implemented align with Customer Engagement category norms and include real time chat, proactive messaging, visitor segmentation and workflow orchestration, configured to support the companys external digital touchpoints. Operational ownership is assigned to digital engagement and customer service teams, who manage agent workflows, message templates and governance for conversational policies. Rollout and configuration concentrated on the public website channel, with administration scaled to the companys size and simplified agent routing and escalation rules. | |
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Adlibris Sweden | Retail | 347 | $207M | Sweden | Vergic | Vergic Engage | Customer Engagement | 2016 | n/a | ||
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Insurance | 700 | $137M | Sweden | Vergic | Vergic Engage | Customer Engagement | 2023 | n/a |
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Banking and Financial Services | 1500 | $361M | United States | Vergic | Vergic Engage | Customer Engagement | 2023 | n/a |
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Media | 300 | $50M | Sweden | Vergic | Vergic Engage | Customer Engagement | 2021 | n/a |
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Professional Services | 1300 | $362M | United States | Vergic | Vergic Engage | Customer Engagement | 2020 | n/a |
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Retail | 500 | $80M | United States | Vergic | Vergic Engage | Customer Engagement | 2021 | n/a |
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Professional Services | 52 | $5M | Netherlands | Vergic | Vergic Engage | Customer Engagement | 2020 | n/a |
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Distribution | 1500 | $2.5B | United States | Vergic | Vergic Engage | Customer Engagement | 2020 | n/a |
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Buyer Intent: Companies Evaluating Vergic Engage
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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