List of Verint Da Vinci Customers
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Since 2010, our global team of researchers has been studying Verint Da Vinci customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Verint Da Vinci for Predictive Analytics from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Verint Da Vinci for Predictive Analytics include: BNP Paribas Bank Polska, a Poland based Banking and Financial Services organisation with 7415 employees and revenues of $2.17 billion, Homeserve, a United Kingdom based Insurance organisation with 8600 employees and revenues of $1.79 billion and many others.
Contact us if you need a completed and verified list of companies using Verint Da Vinci, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Verint Da Vinci customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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BNP Paribas Bank Polska | Banking and Financial Services | 7415 | $2.2B | Poland | Verint Systems | Verint Da Vinci | Predictive Analytics | 2023 | n/a |
In 2023, BNP Paribas Bank Polska implemented Verint Da Vinci as a Predictive Analytics solution to accelerate AI driven customer experience automation and advanced analytics. The deployment targeted customer experience and analytics functions within the bank and established Verint Da Vinci as the analytics layer for predictive model scoring and decisioning.
Verint Da Vinci was configured to support core Predictive Analytics capabilities including model training orchestration, real time scoring, ensemble and anomaly detection models, and centralized model management and reporting. The implementation emphasized reusable model pipelines and automated scoring workflows to operationalize predictions into customer engagement processes.
The rollout integrated predictive outputs into customer engagement workflows and CX automation processes, ingesting interaction logs and internal customer datasets to feed models and inform decisioning across digital and contact center channels. Operational coverage focused on customer service and analytics teams, with model governance and monitoring embedded in day to day operations to support production stability and compliance.
Governance for Verint Da Vinci included cross functional analytics ownership, model validation checkpoints, and staged rollout across business units to manage risk and adoption. The implementation was recognized publicly when BNP Poland received Gold in Innovating with AI & Analytics at Verint’s 2023 EMEA Innovate Awards, reflecting industry recognition of the bank’s Predictive Analytics deployment.
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Homeserve | Insurance | 8600 | $1.8B | United Kingdom | Verint Systems | Verint Da Vinci | Predictive Analytics | 2023 | n/a |
In 2023, Homeserve implemented Verint Da Vinci. The deployment focused on Predictive Analytics capabilities to drive AI-enabled customer experience workflows, and Homeserve received Platinum recognition in the Innovating with AI & Analytics category at Verint's 2023 EMEA Innovate Awards.
The Verint Da Vinci implementation centered on model development and operationalization, including feature engineering, model training and validation, real-time scoring, and analytics dashboards, functionalities typical for Predictive Analytics platforms. These modules were configured to surface predictive customer intent and propensity signals to inform automation and routing decisions within customer engagement workflows.
Operational integration aggregated interaction telemetry and customer data from engagement channels to create unified inputs for predictive models, supporting customer service and CX analytics functions across Homeserve. The deployment emphasized orchestration of predictions into CX automation and agent workflows to make predictive outputs actionable within contact handling processes.
Governance and rollout included model governance, data quality controls, and phased activation across customer engagement teams to manage risk and change. The public outcome reported was the Platinum award at the 2023 Verint EMEA Innovate Awards in recognition of Homeserve's AI and analytics work using Verint Da Vinci.
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