List of Verint Voice of the Customer (ex Vovici) Customers
Verint Systems Inc. (acquired, merge with Calabrio)
175 Broadhollow Rd., Suite 100,
Melville, 11747, NY,
United States
Melville, 11747, NY,
United States
1 631-962-9600
Professional Services
4000
$912M
Since 2010, our global team of researchers has been studying Verint Voice of the Customer (ex Vovici) customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Verint Voice of the Customer (ex Vovici) for Customer Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Verint Voice of the Customer (ex Vovici) for Customer Experience include: BlackRock, a United States based Professional Services organisation with 22600 employees and revenues of $24.22 billion, Bupa, a United Kingdom based Insurance organisation with 87132 employees and revenues of $21.70 billion, Blackrock United States, a United States based Banking and Financial Services organisation with 12000 employees and revenues of $12.00 billion, Bupa United Kingdom, a United Kingdom based Insurance organisation with 25000 employees and revenues of $3.50 billion, BlackRock UK, a United Kingdom based Banking and Financial Services organisation with 4500 employees and revenues of $2.30 billion and many others.
Contact us if you need a completed and verified list of companies using Verint Voice of the Customer (ex Vovici), including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Verint Voice of the Customer (ex Vovici) customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Avezco Media Group | Healthcare | 10 | $1M | Brazil | Verint Systems | Verint Voice of the Customer (ex Vovici) | Customer Experience | 2012 | n/a |
In 2012, Avezco Media Group deployed Verint Voice of the Customer (ex Vovici) on its website to capture visitor feedback and structured survey responses, establishing a web-facing customer insight capability. The implementation aligns with the Customer Experience category and centers on web-embedded survey instrumentation, feedback forms, and voice-of-customer data capture to inform site-level audience profiling and content decisions.
Verint Voice of the Customer (ex Vovici) is configured to collect both closed-form survey metrics and open-text feedback, with dashboarded insight workflows oriented to editorial and marketing teams. Operational coverage is focused on the public website and downstream triage processes for content and event planning, with survey capture, feedback management, and analytics capabilities driving the Customer Experience function for Avezco Media Group.
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BlackRock | Professional Services | 22600 | $24.2B | United States | Verint Systems | Verint Voice of the Customer (ex Vovici) | Customer Experience | 2016 | n/a |
In 2016 BlackRock implemented Verint Voice of the Customer (ex Vovici) on its website, deploying Verint Voice of the Customer as a Customer Experience solution to capture on-site client feedback. The implementation is centered on web-based survey and feedback capture, using the application to deliver structured surveys and open-text feedback directly through BlackRock’s public digital channels, aligning the Verint Voice of the Customer application with online customer experience workflows.
Operational coverage is explicitly the company website, directing captured feedback into digital experience and client service processes. Governance and program management are consistent with Customer Experience practice, typically centralizing questionnaire configuration, survey scheduling, and response routing to customer experience teams to manage feedback lifecycle and workflow handling.
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BlackRock India | Banking and Financial Services | 2500 | $300M | India | Verint Systems | Verint Voice of the Customer (ex Vovici) | Customer Experience | 2016 | n/a |
In 2016, BlackRock India deployed Verint Voice of the Customer (ex Vovici) on its website. The Verint Voice of the Customer (ex Vovici) implementation is provisioned as an on‑site feedback and survey capture layer within the Customer Experience category to collect visitor input across digital touchpoints and centralize responses on the vendor platform.
Configuration aligns with standard Customer Experience capabilities, including survey authoring, respondent routing, reporting dashboards and analytics to support continuous feedback programs. Operational ownership is centered in digital experience and client service channels, with governance coordinated between digital teams and compliance stakeholders to manage survey cadence and data handling for investor relations and client support functions.
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BlackRock Ireland | Banking and Financial Services | 130 | $10M | Ireland | Verint Systems | Verint Voice of the Customer (ex Vovici) | Customer Experience | 2016 | n/a |
In 2016, BlackRock Ireland implemented Verint Voice of the Customer (ex Vovici) on its public website. Verint Voice of the Customer (ex Vovici) is used as a Customer Experience application to capture client and visitor feedback through web-embedded surveys and site feedback widgets, connecting the application to digital channel workflows.
The deployment leverages core Customer Experience capabilities, including survey authoring and management, web intercept and voluntary feedback capture, response collection, and dashboarded reporting for qualitative and quantitative analysis. Functional workflows reflect standard survey lifecycle operations, such as questionnaire configuration, sampling triggers on web pages, conditional question logic, and exportable reporting for downstream review.
The implementation is web-integrated at the site layer, operating across corporate and service pages to gather feedback from site visitors and clients. Operational scope primarily impacts client experience, digital marketing, and site operations, with instrumentation focused on continuous feedback capture from digital channels rather than heavy enterprise system integration.
Governance and operational ownership align with digital and client experience teams who manage questionnaire configuration, survey cadence, and routing of responses for follow up. The configuration emphasizes lightweight web presence instrumentation and survey lifecycle governance consistent with Customer Experience deployments.
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BlackRock UK | Banking and Financial Services | 4500 | $2.3B | United Kingdom | Verint Systems | Verint Voice of the Customer (ex Vovici) | Customer Experience | 2016 | n/a |
In 2016 BlackRock UK implemented Verint Voice of the Customer (ex Vovici) on its website to capture client feedback and optimize web channel interactions. The deployment places Verint Voice of the Customer squarely in the Customer Experience stack for online client engagement, targeting web-based feedback collection and reporting. This implementation is specific to BlackRock UK digital properties and supports customer experience and web analytics workflows.
Verint Voice of the Customer was configured to support online survey orchestration, targeted on-site intercepts, structured feedback capture, and dashboard reporting consistent with Customer Experience applications. The Verint Voice of the Customer implementation includes analytics and reporting capabilities for categorizing qualitative feedback, routing responses to operational teams, and enabling ongoing feedback loops for experience owners. Configuration emphasis appears to include survey targeting rules, response management flows, and role-based dashboard views for client experience stakeholders.
Operational scope centers on the web channel and customer experience teams within BlackRock UK, with governance expected around survey lifecycle management, response handling, and analyst review workflows to operationalize client feedback into experience improvements. The narrative reflects an embedded website-level implementation of Verint Voice of the Customer serving Customer Experience and client feedback functions.
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Banking and Financial Services | 12000 | $12.0B | United States | Verint Systems | Verint Voice of the Customer (ex Vovici) | Customer Experience | 2016 | n/a |
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Insurance | 87132 | $21.7B | United Kingdom | Verint Systems | Verint Voice of the Customer (ex Vovici) | Customer Experience | 2015 | n/a |
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Healthcare | 2500 | $500M | United Kingdom | Verint Systems | Verint Voice of the Customer (ex Vovici) | Customer Experience | 2015 | n/a |
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Insurance | 25000 | $3.5B | United Kingdom | Verint Systems | Verint Voice of the Customer (ex Vovici) | Customer Experience | 2015 | n/a |
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Healthcare | 150 | $13M | United Kingdom | Verint Systems | Verint Voice of the Customer (ex Vovici) | Customer Experience | 2016 | n/a |
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Showing 1 to 10 of 13 entries
Buyer Intent: Companies Evaluating Verint Voice of the Customer (ex Vovici)
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD Verint Voice of the Customer (ex Vovici) Coverage
Verint Voice of the Customer (ex Vovici) is a Customer Experience solution from Verint Systems.
Companies worldwide use Verint Voice of the Customer (ex Vovici), from small firms to large enterprises across 21+ industries.
Organizations such as BlackRock, Bupa, Blackrock United States, Bupa United Kingdom and BlackRock UK are recorded users of
Verint Voice of the Customer (ex Vovici) for Customer Experience.
Companies using Verint Voice of the Customer (ex Vovici) are most concentrated in Professional Services, Insurance and Banking and Financial Services, with adoption spanning over 21 industries.
Companies using Verint Voice of the Customer (ex Vovici) are most concentrated in United States and United Kingdom, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Verint Voice of the Customer (ex Vovici) across Americas, EMEA, and APAC.
Companies using Verint Voice of the Customer (ex Vovici) range from small businesses with 0-100 employees - 23.08%, to mid-sized firms with 101-1,000 employees - 23.08%, large organizations with 1,001-10,000 employees - 23.08%, and global enterprises with 10,000+ employees - 30.77%.
Customers of Verint Voice of the Customer (ex Vovici) include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Verint Voice of the Customer (ex Vovici) customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Customer Experience.