List of Verisk ClaimXperience Customers
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United States
Since 2010, our global team of researchers has been studying Verisk ClaimXperience customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Verisk ClaimXperience for Collaboration from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Verisk ClaimXperience for Collaboration include: The Hanover Insurance Group, a United States based Insurance organisation with 4900 employees and revenues of $6.22 billion, Pilot Catastrophe Service, a United States based Insurance organisation with 3900 employees and revenues of $980.0 million, Claims Corporation Network Netherlands, a Netherlands based Insurance organisation with 60 employees and revenues of $8.0 million and many others.
Contact us if you need a completed and verified list of companies using Verisk ClaimXperience, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Verisk ClaimXperience customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Claims Corporation Network Netherlands | Insurance | 60 | $8M | Netherlands | Verisk Analytics | Verisk ClaimXperience | Collaboration | 2016 | n/a |
In 2016, Claims Corporation Network Netherlands integrated Verisk ClaimXperience into its EU operations. The rollout positioned Verisk ClaimXperience as a Collaboration application to introduce video collaboration, policyholder self-service and cross-border claims coordination for the TPA.
The implementation configured video collaboration capabilities to support remote assessments and real-time claimant communications, and deployed a policyholder portal for self-service claim submission and status tracking. Verisk ClaimXperience was used to standardize cross-border coordination workflows across claims teams, aligning virtual collaboration with claims handling and client service processes.
Deployment scope targeted multiple European countries with operational coordination led from CCN's Netherlands base, impacting claims processing and client service functions across the organization. The 2016 announcement framed the rollout as an initiative to accelerate claim settlements and improve client service, as described in CCN's press release.
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Pilot Catastrophe Service | Insurance | 3900 | $980M | United States | Verisk Analytics | Verisk ClaimXperience | Collaboration | 2017 | n/a |
In 2017, Pilot Catastrophe Service implemented Verisk ClaimXperience within its Collaboration tooling to support catastrophe claims workflows. The deployment targeted flood and other catastrophe claims triage and virtual adjusting across North America, and workflows were aligned to meet NFIP compliant requirements.
Verisk ClaimXperience was configured to orchestrate triage, support virtual adjusting processes, and streamline estimator handoffs, providing a collaboration layer between field adjusters, desk adjusters, and estimating teams. Configuration emphasized structured intake, task orchestration, and coordinated handoffs to estimating to reduce cycle time in claim processing.
The implementation integrated Verisk ClaimXperience with Xactimate and XactAnalysis and operated alongside other Xactware Verisk tools, enabling a connected path from initial triage through estimating and analytics. These integrations centralized claim information and supported estimate exchange and analysis flows between ClaimXperience, Xactimate, and XactAnalysis for claims operations across the company service footprint.
Governance centered on NFIP compliant workflow controls and standardized remote adjusting rules to ensure consistent triage criteria and estimator acceptance procedures. The vendor customer spotlight documented outcomes including faster triage and faster estimating attributed to use of Verisk ClaimXperience and related Xactware solutions.
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The Hanover Insurance Group | Insurance | 4900 | $6.2B | United States | Verisk Analytics | Verisk ClaimXperience | Collaboration | 2018 | n/a |
In 2018 The Hanover Insurance Group deployed Verisk ClaimXperience to provide a mobile first digital claims collaboration portal. Verisk ClaimXperience, categorized as Collaboration, was implemented to deliver FNOL, live video streaming and contents inventories capabilities across property, auto and workers compensation claims in the United States. The implementation prioritized mobile first tools for policyholder interactions and real time video collaboration to support field adjusters and remote inspections. The Hanover Insurance Group used Verisk ClaimXperience to centralize claim intake and structured evidence capture workflows for frontline claims teams.
Modules and capabilities implemented included the digital claims collaboration portal, FNOL workflows, live video streaming for remote inspections and structured contents inventory capture, all delivered through Verisk ClaimXperience. Operational scope covered US claims operations across property, auto and workers compensation, impacting claims operations and customer service functions. The 2018 project was intended to improve customer experience and shorten cycle times by enabling video collaboration and self service policyholder interactions. Governance and rollout emphasized claims process orchestration and interactive policyholder engagement to embed the new Collaboration tooling into existing claims workflows.
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