List of Vonage Communications APIs (formerly Nexmo) Customers
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Since 2010, our global team of researchers has been studying Vonage Communications APIs (formerly Nexmo) customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Vonage Communications APIs (formerly Nexmo) for CPaaS (Communication Platform as a Service) from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Vonage Communications APIs (formerly Nexmo) for CPaaS (Communication Platform as a Service) include: Aramex, a United Arab Emirates based Transportation organisation with 18000 employees and revenues of $1.55 billion, Gett, a United Kingdom based Professional Services organisation with 1035 employees and revenues of $388.0 million, Zalora, a Singapore based Retail organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Vonage Communications APIs (formerly Nexmo), including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Vonage Communications APIs (formerly Nexmo) customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Aramex | Transportation | 18000 | $1.6B | United Arab Emirates | Vonage | Vonage Communications APIs (formerly Nexmo) | CPaaS (Communication Platform as a Service) | 2019 | n/a |
In 2019 Aramex integrated Vonage Communications APIs (formerly Nexmo) to improve last mile delivery notifications and customer communications across its service regions, leveraging a CPaaS (Communication Platform as a Service) approach. The implementation focused on programmatic messaging to support logistics workflows and customer messaging use cases tied to delivery operations.
The deployment implemented Messages and SMS APIs including WhatsApp Business as the core functional modules, configured for templated delivery notifications, status updates and direct customer replies. Vonage Communications APIs were used to instrument automated messaging flows and orchestrate message delivery logic across channels, aligning with standard CPaaS capabilities for multi channel messaging and event driven notifications.
Operational coverage emphasized logistics and customer communications functions, integrating messaging into last mile delivery processes and customer facing communication workflows across Aramex service regions. The implementation was architected to route channel specific messages and manage message lifecycle for delivery confirmations and customer interactions.
The integration increased messaging speed and accuracy, improved delivery efficiency and enhanced the overall customer experience as reported following the deployment. The narrative centers on Aramex, Vonage Communications APIs (formerly Nexmo), CPaaS (Communication Platform as a Service) and the applied messaging modules that supported logistics and customer communications.
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Gett | Professional Services | 1035 | $388M | United Kingdom | Vonage | Vonage Communications APIs (formerly Nexmo) | CPaaS (Communication Platform as a Service) | 2016 | n/a |
In 2016, Gett implemented Vonage Communications APIs (formerly Nexmo) under the CPaaS (Communication Platform as a Service) category to standardize SMS and voice services for driver and rider communications. The deployment is focused on transportation customer communications and explicitly supports driver and rider verification, automated ride notifications and masked voice communications across Israel, the United Kingdom and the United States.
Gett uses Vonage SMS APIs and Vonage Voice APIs to handle verification flows, transactional ride notifications and voice proxying to protect telephone numbers. The Vonage Communications APIs (formerly Nexmo) implementation concentrates on messaging and voice functional modules, including API based SMS delivery, programmable voice proxying and real time voice session orchestration consistent with CPaaS capabilities.
Operationally the deployment unified Getts global SMS footprint under a single provider, centralizing outbound messaging routing and sender management across regions. Coverage explicitly spans Israel, the UK and the US and is applied to transportation operations and customer communications workflows between drivers and riders.
Governance and rollout centered on central management of messaging channels and enabling voice proxying to mask driver and rider phone numbers. Outcomes called out by the deployment include improved deliverability for SMS and enabled voice proxying to protect phone numbers, both delivered through the Vonage Communications APIs (formerly Nexmo) implementation.
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Zalora | Retail | 10 | $1M | Singapore | Vonage | Vonage Communications APIs (formerly Nexmo) | CPaaS (Communication Platform as a Service) | 2016 | n/a |
In 2016, Zalora implemented the Vonage Communications APIs (formerly Nexmo) to standardize SMS-based customer communications across its Southeast Asia markets. The deployment used CPaaS (Communication Platform as a Service) SMS capabilities to support retail and e-commerce customer communications.
The implementation centered on the Vonage Communications APIs (formerly Nexmo) SMS API for three functional use cases, marketing campaigns, event promotions and transactional order and delivery notifications. Configuration work emphasized message templating, campaign orchestration and delivery reporting to enable high-volume, localized messaging workflows.
Vonage Communications APIs was integrated into Zalora's e-commerce order flows and customer communications processes, enabling automated triggers from order status changes to outbound SMS notifications. Operational coverage spanned marketing and customer service functions across Zalora's Southeast Asia markets, aligning messaging with regional timing and promotional calendars.
Governance established standardized messaging templates and operational controls to maintain consistency across markets while accommodating localized content and compliance requirements. Zalora reported higher mobile user acquisition rates, increased traffic to its e-commerce sites and a reduced customer-contacts-per-order metric that lowered overall customer service costs.
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