List of Voxco CATI Customers
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Since 2010, our global team of researchers has been studying Voxco CATI customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Voxco CATI for Call Center from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Voxco CATI for Call Center include: Mediametrie L'Observatoire De L'Audiovisuel, a France based Professional Services organisation with 444 employees and revenues of $100.0 million, The Logit Group, a United States based Professional Services organisation with 180 employees and revenues of $34.0 million, Prevision Research, a United Kingdom based Professional Services organisation with 50 employees and revenues of $10.0 million and many others.
Contact us if you need a completed and verified list of companies using Voxco CATI, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Voxco CATI customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Mediametrie L'Observatoire De L'Audiovisuel | Professional Services | 444 | $100M | France | Voxco | Voxco CATI | Call Center | 2018 | n/a |
In 2018, Médiamétrie L'Observatoire De L'Audiovisuel implemented Voxco CATI as part of Voxco Multi-Mode in a Call Center context to centralize IVR and CATI workflows for radio listener research in France. The deployment focused on audience measurement operations, consolidating interview orchestration and dialing capability under a single application stack that included Voxco CATI and an integrated Dialer module.
Configuration centered on one-time questionnaire creation and centralized scripting, enabling reuse of interview flows across projects and reducing duplicate questionnaire versions. Operational capabilities implemented included IVR handling, automated dialing, CATI interview management, and scheduling and runtime call controls, consistent with Call Center functional workflows and survey interviewing automation.
Operational coverage targeted Médiamétrie’s audience measurement and research teams across France, bringing interviewing, dialing, and questionnaire governance into a unified process. Centralized questionnaire assets and workflow orchestration were used to standardize interview operations, and the implementation supported reported productivity of approximately 1,500 CATI calls per hour during live interviewing.
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Prevision Research | Professional Services | 50 | $10M | United Kingdom | Voxco | Voxco CATI | Call Center | 2019 | n/a |
In 2019, Prevision Research implemented Voxco CATI as part of a multimode platform to centralize CATI and online data collection for market research and fieldwork. The deployment positioned Voxco CATI within Prevision Research research operations to manage interviewing, sample control, and fieldwork workflows across projects in the United Kingdom.
Voxco CATI Call Center functionality was configured to enforce call rules, quota management, sampling controls, and interviewer assignment, creating standardized interviewer workflows and live routing for active studies. Configuration work focused on quota-driven interviewing, automated call scheduling, and interviewer session control to tighten sample management and improve strike rates and interview efficiency.
Operational governance emphasized quota management and fieldwork process controls, with research operations monitoring interviews-per-hour and strike rate indicators through the Voxco CATI environment. Those controls and workflow standardization drove measurable improvements in interviews-per-hour and supported award-winning projects for Prevision Research.
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The Logit Group | Professional Services | 180 | $34M | United States | Voxco | Voxco CATI | Call Center | 2004 | n/a |
In 2004 The Logit Group deployed Voxco CATI to run large scale voter verification and telephone surveys across the United States. The deployment placed Voxco CATI at the center of the company's Call Center tooling, aligning survey operations and verification workflows under a single application platform.
Implementation integrated Voxco CATI with Voxco Dialer and Voxco Online to create a mixed mode survey and telephony architecture, using CATI scripting, automated dialing and sample management to manage high volume calling campaigns. The configuration supported telephone to online handoffs, respondent tracking and centralized call disposition handling to sustain continuous survey throughput.
Operational scope covered voter verification and telephone survey programs across US regions, with business functions including field operations, sample processing and data verification governance. According to the vendor case study the Voxco CATI implementation achieved a reported 60% voter match rate and doubled accuracy on verification workflows, outcomes that were embedded into standardized verification processes and workflow controls.
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