List of WaterStreet Claims Management Customers
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United States
Since 2010, our global team of researchers has been studying WaterStreet Claims Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased WaterStreet Claims Management for Insurance Claims Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using WaterStreet Claims Management for Insurance Claims Management include: Edison Insurance, a United States based Insurance organisation with 150 employees and revenues of $200.0 million, Kingstone Insurance Company United States, a United States based Insurance organisation with 99 employees and revenues of $155.0 million, Allied Trust Insurance Company, a United States based Insurance organisation with 55 employees and revenues of $13.0 million and many others.
Contact us if you need a completed and verified list of companies using WaterStreet Claims Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Allied Trust Insurance Company | Insurance | 55 | $13M | United States | WaterStreet Company | WaterStreet Claims Management | Insurance Claims Management | 2016 | n/a | In 2016, Allied Trust Insurance Company implemented WaterStreet Claims Management to support a Texas rollout of its property and casualty offerings. The vendor announced on April 27, 2016 that WaterStreet would provide policy and claims administration services for Allied Trust, establishing the commercial arrangement for the US Texas market. WaterStreet Claims Management is an Insurance Claims Management application configured to manage product configuration, billing, and claims processing workflows. The implementation emphasized platform-level configuration for policy administration and claims administration process areas, aligning billing schedules and claims adjudication capabilities with the insurer’s product set. Operational coverage was concentrated on Allied Trust’s US Texas operations and affected business functions including claims, policy administration, and billing. Governance centered on centralized platform configuration and process alignment to enable faster market entry and operational scalability for the Texas rollout, as stated in the vendor release. | |
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Edison Insurance | Insurance | 150 | $200M | United States | WaterStreet Company | WaterStreet Claims Management | Insurance Claims Management | 2006 | n/a | In 2006 Edison Insurance implemented WaterStreet Claims Management through an administrative services arrangement with WaterStreet Company, a filing by Premier Indemnity Holding Co. lists Edison Insurance as an existing WaterStreet client. The SEC disclosure states WaterStreet would provide administrative services including premium processing, policy issuance, and claims handling, and indicates those services were operational by the 2006 filing for Edison Insurance US operations in Florida. WaterStreet Claims Management was applied to Insurance Claims Management functions at Edison Insurance, delivering claims handling, premium processing, and policy issuance as core capabilities. Functional coverage included claims intake, adjudication, payment processing, and associated policy administration workflows, consistent with standard Insurance Claims Management processes. The deployment reflected a vendor administered service model where WaterStreet handled operational execution of claims and policy administration rather than a pure in house software rollout. The operational scope was claims and policy administration for Edison Insurance within the United States, with explicit reference to Florida business units in the SEC filing. Governance and operational responsibility were defined by the administrative services agreement with WaterStreet Company, which assigned delivery of claims and premium processing services. The SEC filing provides the primary contemporaneous evidence that WaterStreet Claims Management services were in place by 2006. | |
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Kingstone Insurance Company United States | Insurance | 99 | $155M | United States | WaterStreet Company | WaterStreet Claims Management | Insurance Claims Management | 2021 | n/a | In 2021, Kingstone Insurance Company implemented WaterStreet Claims Management as part of a broader WaterStreet P&C deployment to consolidate existing systems and begin writing new and renewal personal property policies in New York. The project centered on policy administration process changes for the US New York region and positioned Insurance Claims Management capabilities alongside policy modules to support end to end P&C workflows. WaterStreet Claims Management was configured to align with WaterStreet Policy Administration modules for policy to claim data continuity, reflecting a platform approach that combines policy administration and claims operations. Typical Insurance Claims Management capabilities were applied, including claims intake and triage workflows, case management, and document and correspondence tracking, with workflow orchestration matched to personal property product rules. Architecture descriptions emphasize an integrated P&C platform rather than a standalone claims point solution. Operational scope targeted agent and policyholder facing business functions, enabling agents to bind new and renewal personal property policies in New York and improving policyholder experience and time to market as cited in the program announcement. Governance and rollout focused on consolidating fragmented systems and centralizing policy administration for the US New York region, while claims module usage is inferred from WaterStreet marketing of an integrated P&C platform and was not the specific focus of the April 19, 2021 announcement. The implementation links Kingstone, WaterStreet Claims Management, Insurance Claims Management and policy administration as coordinated components of a P&C operational consolidation. |
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