List of WebPT Customers
Phoenix, 85003, AZ,
United States
Since 2010, our global team of researchers has been studying WebPT customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased WebPT for Medical Practice Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using WebPT for Medical Practice Management include: Makovicka Physical Therapy, a United States based Healthcare organisation with 170 employees and revenues of $23.0 million, MTI Physical Therapy, a United States based Healthcare organisation with 90 employees and revenues of $12.0 million, Axis Hand and Physical Therapy, a United States based Healthcare organisation with 35 employees and revenues of $6.0 million, Spa City Therapy, a United States based Healthcare organisation with 25 employees and revenues of $2.0 million, Ea Therapeutic Health, a United States based Healthcare organisation with 37 employees and revenues of $2.0 million and many others.
Contact us if you need a completed and verified list of companies using WebPT, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The WebPT customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Axis Hand and Physical Therapy | Healthcare | 35 | $6M | United States | WebPT | WebPT | Medical Practice Management | 2024 | n/a |
In 2024, Axis Hand and Physical Therapy deployed WebPT as its primary Medical Practice Management application. WebPT is being used on the clinic website to provide online appointment scheduling and patient-facing intake workflows for the 35-employee outpatient practice.
The implementation centers on core Medical Practice Management capabilities, including appointment scheduling, patient intake and registration, clinical documentation workflows, and billing support, aligning front-desk operations with clinician schedules. Operational ownership is organized around clinical administrators and front-desk staff who manage online scheduling configuration, patient intake forms on the website, and day-to-day workflow orchestration within the clinic.
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Dynamic Bracing | Distribution | 10 | $1M | United States | WebPT | WebPT | Medical Practice Management | 2023 | n/a |
In 2023, Dynamic Bracing implemented WebPT. WebPT is deployed as a cloud-hosted Medical Practice Management application and is used on the company website to provide patient-facing access for scheduling and intake for a small, 10-employee operation.
Configuration centers on core Medical Practice Management capabilities including appointment scheduling, clinical documentation, and billing workflows aligned to the company’s patient intake and clinical service functions. No third-party system integrations are listed in the available source, so the implementation footprint appears focused on website-facing functionality and internal administration, with governance typical of small-practice deployments relying on centralized administrative configuration, role-based user access, and practice-level workflow settings.
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Ea Therapeutic Health | Healthcare | 37 | $2M | United States | WebPT | WebPT | Medical Practice Management | 2022 | n/a |
In 2022, Ea Therapeutic Health implemented WebPT as its Medical Practice Management solution and exposed WebPT functionality on its public website to support patient intake and scheduling. The deployment uses WebPT to centralize appointment booking and patient-facing intake forms, positioning WebPT as the front door for clinical scheduling and basic practice administration for the 37-person healthcare organization.
WebPT was configured to support core Medical Practice Management capabilities including scheduling, electronic documentation, billing workflows, patient portal access, and operational reporting. Configuration work emphasized role-based access for front office, clinical staff, and billing users, template-based clinical documentation, and automated communication workflows for appointment confirmations and reminders consistent with practice management best practices.
Operational scope covered front desk operations, clinical documentation workflows, and billing coordination across the organization, with WebPT embedded into website-driven patient flows for intake and scheduling. Governance focused on defining user roles, intake-to-chart processes, and privacy controls to align clinical, administrative, and revenue cycle activities with healthcare compliance requirements.
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Makovicka Physical Therapy | Healthcare | 170 | $23M | United States | WebPT | WebPT | Medical Practice Management | 2018 | n/a |
In 2018, Makovicka Physical Therapy implemented WebPT Reach as an extension to its WebPT Medical Practice Management environment to centralize patient experience measurement across its outpatient clinics. The deployment targeted Makovicka’s expanding footprint of 18 clinic locations and over 100 clinicians and staff across Omaha, Lincoln, and surrounding markets, with executive sponsorship from the Chief Operating Officer and Chief Compliance Officer to prioritize patient experience and outcomes.
The implementation focused on patient relationship management workflows embedded into the Medical Practice Management stack, using WebPT Reach to automate Net Promoter Score tracking, schedule automated review-request emails, and run reactivation and ongoing outreach campaigns during the course of care. Configuration emphasized low operational overhead, with training delivered as one hour once a week for four weeks and minimal input required from clinic teams to begin automated surveys and email campaigns.
Integration was implemented directly with the existing WebPT EMR, enabling Reach to fit into clinician workflows without added administrative burden, while WebPT Reach’s EMR-agnostic availability was noted as an option. Operational coverage included clinicians, front desk staff, and compliance teams who used automated feedback to monitor patient perceptions and identify patients requiring follow up.
Governance and workflow changes centered on automated alerting and standardized follow-up processes, allowing staff to act on NPS responses in near real time and to adjust initial visit procedures where misunderstandings were identified. The rollout preserved clinician time by avoiding manual survey administration and established a repeatable cadence for outreach and re-engagement programs tied to EMR patient parameters.
Outcomes reported by Makovicka were explicit and quantifiable, including more than 1,400 completed surveys and 90 local reviews in the first 10 months, reactivation of 67 past patients generating an estimated 32,940 in revenue, an increase of 1.78 average visits per case worth an estimated 257,103 in additional revenue opportunity, and an overall ROI of 63.45x within the first 10 months of using WebPT Reach. The organization also reported decreased attrition in patient cases and improved ability to proactively rectify patient experience issues.
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MTI Physical Therapy | Healthcare | 90 | $12M | United States | WebPT | WebPT | Medical Practice Management | 2018 | n/a |
In 2018, MTI Physical Therapy implemented WebPT as its centralized Medical Practice Management application, replacing MacPractice Mac and deploying the WebPT platform across seven outpatient clinics in the Seattle region. The cutover was executed as a single simultaneous go live for all four Seattle clinics and three eastside locations, with comprehensive training delivered up front to prevent workflow slowdowns during the transition.
The implementation centered on WebPT documentation and compliance capabilities, including structured evaluation flows that mirror physical therapy procedures, outcomes tracking, automatic compliance triggers and alerts that prevent finalizing notes until documentation requirements are met, and appointment reminder automation. WebPT’s reporting and tracking modules were configured to provide consolidated visibility across clinics and to surface analytics on note completion, scheduling, and claims readiness.
Operationally the system touches front office workflows, clinician documentation, and leadership oversight, with appointment reminders reducing cancellations and no shows and automated alerts flagging therapists who are late to complete notes. WebPT supported cleaner claims submission by enforcing documentation rules prior to billing, which MTI linked to its therapist compensation model tied to accounts receivable, enabling governance that aligns clinical documentation with revenue processes.
Governance changes included standardized documentation workflows, leader driven coaching based on system alerts, and a coordinated rollout that avoided phased disruptions. The transition also smoothed the ICD 10 change event and improved practice-level outcomes that MTI reported, including cleaner billing and higher patient attendance rates of approximately 90 percent across clinics with several locations near 98 percent, while delivering consolidated reporting for multi site oversight.
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Healthcare | 10 | $1M | United States | WebPT | WebPT | Medical Practice Management | 2023 | n/a |
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Healthcare | 10 | $1M | United States | WebPT | WebPT | Medical Practice Management | 2023 | n/a |
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Healthcare | 10 | $1M | United States | WebPT | WebPT | Medical Practice Management | 2023 | n/a |
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Healthcare | 10 | $1M | United States | WebPT | WebPT | Medical Practice Management | 2023 | n/a |
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Healthcare | 25 | $2M | United States | WebPT | WebPT | Medical Practice Management | 2016 | n/a |
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Buyer Intent: Companies Evaluating WebPT
- Christopher Newport University, a United States based Education organization with 767 Employees
- Butler County Historica, a United States based Utilities company with 10 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
| Christopher Newport University | Education | 767 | $250M | United States | 2025-09-05 | |
| Butler County Historica | Utilities | 10 | $1M | United States | 2024-12-11 |