List of Whelp Customers
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Since 2010, our global team of researchers has been studying Whelp customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Whelp for Customer Support from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Whelp for Customer Support include: Bank Of Baku, a Azerbaijan based Banking and Financial Services organisation with 1500 employees and revenues of $400.0 million, Rabitabank Azerbaijan, a Azerbaijan based Banking and Financial Services organisation with 1270 employees and revenues of $8.0 million, Arena Xprnc, a Indonesia based Consumer Packaged Goods organisation with 10 employees and revenues of $2.0 million, Bespin Global SEA, a Singapore based Professional Services organisation with 18 employees and revenues of $2.0 million, Whelp, a United States based Professional Services organisation with 20 employees and revenues of $2.0 million and many others.
Contact us if you need a completed and verified list of companies using Whelp, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Whelp customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Arena Xprnc | Consumer Packaged Goods | 10 | $2M | Indonesia | Whelp | Whelp | Customer Support | 2022 | n/a | In 2022, Arena Xprnc implemented Whelp on its website. Arena Xprnc implemented Whelp, a Customer Support application, to centralize customer-facing conversations for its Indonesia based consumer packaged goods brand and to handle product and ordering inquiries directly through the site. The deployment used a web embedded Whelp chat widget and a cloud hosted browser console to capture live chat and asynchronous messages. Configuration emphasized ticketing workflows, canned responses, and a lightweight knowledge base consistent with Customer Support functional patterns, with agent seats provisioned for a small internal team. Operational coverage focused on the public website as the primary touchpoint, routing conversations into a shared inbox used by customer service and sales functions. Governance included role based access to the agent console, responder assignment and templated response workflows to standardize handling across the compact organization. | |
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Bank Of Baku | Banking and Financial Services | 1500 | $400M | Azerbaijan | Whelp | Whelp | Customer Support | 2022 | n/a | In 2022, Bank Of Baku deployed Whelp on its corporate website as a Customer Support application to instrument web based customer engagement across its Azerbaijan online channels. The implementation places Whelp as the primary web channel for inbound customer inquiries, enabling live chat interactions directly from bank web pages and supporting digital customer service for retail and business banking users. Configuration work centered on embedding the Whelp chat widget and provisioning agent consoles, ticketing workflows, and knowledge base access for front line staff. Bank Of Baku configured automated routing rules and chat session handoff to internal support queues, and implemented transcript capture and tagging to align web conversations with existing support workflows. The implementation used standard Customer Support functional terminology such as live chat, ticket management, automated routing, agent dashboard, and knowledge management. Operational ownership sits with the bank customer support and digital channels teams, with rollout scoped to the corporate website and online banking entry points. Governance focused on defining response workflows, escalation rules, and agent usage policies to standardize handling of web initiated inquiries. Whelp is referenced throughout the deployment as the web facing Customer Support layer, providing a centralized channel for web customer interactions without disclosed backend system integrations. | |
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Bespin Global SEA | Professional Services | 18 | $2M | Singapore | Whelp | Whelp | Customer Support | 2022 | n/a | In 2022, Bespin Global SEA implemented Whelp on its corporate website to centralize inbound customer messaging and serve as the primary Customer Support touchpoint. The deployment positions Whelp as the website's front line for real time chat and asynchronous inquiry capture, routing web-originated contacts into a single application for follow up. Bespin Global SEA uses Whelp to support customer service and client engagement workflows typical of a professional services firm with 18 employees, consolidating conversation history, ticket creation, knowledge access, and automation rules within the Whelp environment. The implementation aligns the Whelp application with customer support and sales-facing workflows, enabling small support and client success staff to manage website-sourced cases and conversations from a unified Customer Support platform. | |
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Leisure and Hospitality | 40 | $1M | Australia | Whelp | Whelp | Customer Support | 2022 | n/a |
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Insurance | 10 | $1M | Germany | Whelp | Whelp | Customer Support | 2022 | n/a |
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Banking and Financial Services | 1270 | $8M | Azerbaijan | Whelp | Whelp | Customer Support | 2025 | n/a |
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Professional Services | 20 | $2M | United States | Whelp | Whelp | Customer Support | 2022 | n/a |
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Buyer Intent: Companies Evaluating Whelp
- Azerconnect Group, a Azerbaijan based Communications organization with 3000 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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