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List of WiseTech Pierbridge Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Battelle Aerospace and Defense 40000 $9.2B United States WiseTech Global WiseTech Pierbridge Shipping Management 2019 n/a
In 2019, Battelle implemented WiseTech Pierbridge to centralize package tracking and support inbound and outbound shipment visibility within Shipping Management. The deployment targeted operational tracking use cases, specifically tracking packages and answering tracking inquiries used by Battelle personnel across logistics and mailroom functions. WiseTech Pierbridge was configured to provide consolidated shipment status and event-level visibility, with tracking query workflows aligned to Shipping Management capabilities such as centralized tracking dashboards, notification workflows, and exception routing. Configuration emphasized tracking rules, user-facing lookup screens, and workflow automation for responding to stakeholder questions about package status. Governance focused on standardizing tracking response procedures and establishing operational ownership for tracking inquiries, with Pierbridge workflows instrumented to enforce consistent information handling across sites. The implementation narrative centers on operational enablement of package tracking through the WiseTech Pierbridge application and the embedding of tracking processes into Battelle's logistics service delivery.
Department Of Homeland Security Government 250000 $89.3B United States WiseTech Global WiseTech Pierbridge Shipping Management 2015 n/a
In 2015, the Department Of Homeland Security implemented WiseTech Pierbridge as its parcel shipping platform, deploying the WiseTech Pierbridge solution within a Shipping Management context to automate multi-site parcel workflows. The implementation focused on centralizing parcel routing and execution under a standardized shipping management framework suitable for a large federal agency. WiseTech Pierbridge was configured to provide core Shipping Management capabilities including rate shopping across carriers, a carrier rules engine, automated label generation and manifesting, parcel tracking and status reconciliation, address validation, and configurable reporting. The WiseTech Pierbridge installation emphasized automation of repetitive shipping tasks and policy-driven carrier selection to enforce compliance and streamline operational ship flows. Pierbridge technology is distributed both directly and through solution providers such as Logistyx and Pitney Bowes, enabling connectivity into broad carrier networks and third-party logistics touchpoints; this distribution model supports integration into existing mailroom and logistics orchestration layers. Operational coverage centered on shipping and logistics functions across DHS facilities, including centralized mailrooms and departmental shipping operations where parcel movement and auditability are required. Governance was established around centralized shipping policy, carrier selection rules, and audit trails to standardize workflows and manage exceptions, with configuration controls in the WiseTech Pierbridge platform to enforce those policies. The configuration approach prioritized modular Shipping Management workflows and rule-based automation, aligning technical configuration to operational shipping governance for the Department Of Homeland Security.
Genentech Life Sciences 13539 $27.0B United States WiseTech Global WiseTech Pierbridge Shipping Management 2015 n/a
In 2015, Genentech implemented WiseTech Pierbridge to address parcel operations within its Shipping Management capability, embedding the WiseTech Pierbridge application into its outbound logistics and distribution workflows. The deployment placed the parcel transport management system into operational use to support Genentech's life sciences supply chain shipping needs. The WiseTech Pierbridge implementation centered on core parcel TMS capabilities typical of the Shipping Management category, including carrier rate shopping, automated label generation, shipment orchestration, manifesting and parcel tracking. Configuration emphasis aligned with multi-carrier rule sets and automated label and manifest workflows to standardize packaging and fulfillment handoffs across internal shipping teams. Pierbridge is delivered direct and through solution providers such as Logistyx and Pitney Bowes, and the product is positioned to integrate with carrier networks and parcel automation tooling used in healthcare and manufacturing shipping operations. The implementation reflects Pierbridge's role as a parcel shipping TMS used by large end users including Genentech, and it leverages the vendor's core parcel automation capabilities developed by the Pierbridge team headquartered in Marlborough, Massachusetts.
Retail 470000 $159.5B United States WiseTech Global WiseTech Pierbridge Shipping Management 2015 n/a
Professional Services 200 $31M United States WiseTech Global WiseTech Pierbridge Shipping Management 2017 n/a
Automotive 950 $250M United States WiseTech Global WiseTech Pierbridge Shipping Management 2015 n/a
Retail 45000 $13.0B United States WiseTech Global WiseTech Pierbridge Shipping Management 2015 n/a
Retail 1613 $2.5B United States WiseTech Global WiseTech Pierbridge Shipping Management 2019 n/a
Manufacturing 34000 $17.5B United States WiseTech Global WiseTech Pierbridge Shipping Management 2015 n/a
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FAQ - APPS RUN THE WORLD WiseTech Pierbridge Coverage

WiseTech Pierbridge is a Shipping Management solution from WiseTech Global.

Companies worldwide use WiseTech Pierbridge, from small firms to large enterprises across 21+ industries.

Organizations such as Home Depot, Department Of Homeland Security, Genentech, Texas Instruments and Menards are recorded users of WiseTech Pierbridge for Shipping Management.

Companies using WiseTech Pierbridge are most concentrated in Retail, Government and Life Sciences, with adoption spanning over 21 industries.

Companies using WiseTech Pierbridge are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of WiseTech Pierbridge across Americas, EMEA, and APAC.

Companies using WiseTech Pierbridge range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 22.22%, large organizations with 1,001-10,000 employees - 11.11%, and global enterprises with 10,000+ employees - 66.67%.

Customers of WiseTech Pierbridge include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified WiseTech Pierbridge customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Shipping Management.