List of XCCommerce Promotions Solution Suite Customers
Montreal, H3B 2K8, QC,
Canada
Since 2010, our global team of researchers has been studying XCCommerce Promotions Solution Suite customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased XCCommerce Promotions Solution Suite for Customer Loyalty, Trade Promotion Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using XCCommerce Promotions Solution Suite for Customer Loyalty, Trade Promotion Management include: Metro, a Canada based Retail organisation with 97870 employees and revenues of $15.36 billion, Jo-Ann Stores, a United States based Retail organisation with 20000 employees and revenues of $5.00 billion, Indigo Books & Music Inc., a Canada based Retail organisation with 5000 employees and revenues of $842.0 million and many others.
Contact us if you need a completed and verified list of companies using XCCommerce Promotions Solution Suite, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The XCCommerce Promotions Solution Suite customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Indigo Books & Music Inc. | Retail | 5000 | $842M | Canada | XCCommerce | XCCommerce Promotions Solution Suite | Customer Loyalty,Trade Promotion Management | 2015 | n/a |
In 2015, Indigo Books & Music Inc. deployed XCCommerce Promotions Solution Suite to enable consistent omni-channel promotions across its Canadian retail footprint. The implementation emphasized Customer Loyalty,Trade Promotion Management capabilities and was positioned as a marketing and CRM focused initiative using the full XCCommerce Promotions Solution Suite.
The deployment explicitly included XCCommerce Promotion Management, Promotion Execution, and Central Coupon Management modules. Configuration work centered on centralized coupon control, rule-driven promotion orchestration, and execution workflows that support complex stacking and channel-specific promotion logic.
Deployment covered POS, mPOS, kiosks, ecommerce and mobile channels to deliver unified promotion behavior and to support multiple loyalty programs across channels. Operational scope extended to marketing and CRM teams and to checkout operations where the solution standardized promotion calculations and redemption across physical and digital touchpoints.
Governance and rollout were conducted as an omni-channel phased implementation with a final phase completed in Canada, embedding centralized coupon management into promotional governance and point-of-sale workflows. The source describes outcomes that include increased promotion consistency and improved checkout throughput while centralizing coupon management as part of the XCCommerce Promotions Solution Suite deployment.
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Jo-Ann Stores | Retail | 20000 | $5.0B | United States | XCCommerce | XCCommerce Promotions Solution Suite | Customer Loyalty,Trade Promotion Management | 2024 | n/a |
In 2024, Jo-Ann Stores implemented XCCommerce Promotions Solution Suite for Customer Loyalty,Trade Promotion Management to deliver targeted couponing and omnichannel promotions as part of a CRM and marketing-focused initiative. The deployment used the XCCommerce Promotions Solution Suite Coupon Management module across more than 800 stores, plus online and mobile channels in the United States, enabling targeted coupons and personalized offers to retail customers.
The implementation configured coupon lifecycle management, promotions orchestration, and audience targeting capabilities to operationalize loyalty-driven promotional workflows and campaign execution. Operational scope included in-store, e-commerce and mobile redemption and marketing campaign delivery across Jo-Ann Stores in the U.S., with governance centered on a centralized offer catalog and rules-based coupon controls to standardize promotional approvals and rollout. The source documents that the deployment improved operational efficiency and drove revenue and margin improvement.
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Metro | Retail | 97870 | $15.4B | Canada | XCCommerce | XCCommerce Promotions Solution Suite | Customer Loyalty,Trade Promotion Management | 2015 | n/a |
In 2015, Metro implemented XCCommerce Promotions Solution Suite to support loyalty rewards, personalized targeted coupons, and central coupon management across its multi-banner stores in Canada. The deployment focused on retail promotions and loyalty workflows, aligning XCCommerce Promotions Solution Suite with Metro's Customer Loyalty,Trade Promotion Management requirements and omnichannel offer delivery goals.
The implementation documented use of XCCommerce Promotion Engine and Central Coupon Management modules, configured to orchestrate coupon issuance, redemption rules, and targeted offer qualification. The architecture centralized campaign orchestration and distributed promotional content to store POS endpoints and CRM channels, enabling unified coupon lifecycle management and automated qualification across banners.
Integrations were explicitly implemented with Metro's CRM and point of sale systems to deliver personalized coupons and automate redemption, which reduced cashier intervention at checkout. Operational coverage was Canada wide across multiple store banners, impacting loyalty, CRM, merchandising, and store checkout workflows, with governance oriented around centralized coupon management and campaign orchestration. The deployment reportedly improved promotion effectiveness and automation as documented in the implementation notes.
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