List of XEBO.ai Simplified Survey Customers
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Since 2010, our global team of researchers has been studying XEBO.ai Simplified Survey customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased XEBO.ai Simplified Survey for Survey and Questionnaire from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using XEBO.ai Simplified Survey for Survey and Questionnaire include: Zakat, Tax and Customs Authority, a Saudi Arabia based Government organisation with 10000 employees and revenues of $2.50 billion, MODON Saudi Arabia, a Saudi Arabia based Government organisation with 435000 employees and revenues of $150.0 million, American Mission Hospital Bahrain, a Bahrain based Healthcare organisation with 534 employees and revenues of $26.0 million and many others.
Contact us if you need a completed and verified list of companies using XEBO.ai Simplified Survey, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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American Mission Hospital Bahrain | Healthcare | 534 | $26M | Bahrain | XEBO.ai, (formerly Survey2Connect) | XEBO.ai Simplified Survey | Survey and Questionnaire | 2022 | n/a |
In 2022, American Mission Hospital Bahrain implemented XEBO.ai Simplified Survey to capture real time patient feedback across outpatient and inpatient departments. The deployment established continuous patient experience measurement across the hospital in Bahrain, instrumenting feedback capture at clinical and nonclinical touchpoints to support care and quality teams.
XEBO.ai Simplified Survey delivered core Survey and Questionnaire capabilities including customizable survey workflows, real time feedback capture, centralized dashboards, and reporting for patient experience stakeholders. Configuration emphasized automated routing of high priority responses to care teams and role based access to dashboards for clinical managers and quality leads, supporting closed loop feedback workflows and actionable insight generation for frontline staff.
Operational coverage focused on outpatient clinics and inpatient wards, with care teams consuming insights to prioritize targeted service improvements. Governance centered on integrating patient feedback into clinical quality and patient experience processes, with regular review cycles by quality and operations staff. The implementation provided continuous measurement and actionable insights that enabled targeted service changes as documented in the vendor case study.
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MODON Saudi Arabia | Government | 435000 | $150M | Saudi Arabia | XEBO.ai, (formerly Survey2Connect) | XEBO.ai Simplified Survey | Survey and Questionnaire | 2021 | n/a |
In 2021, MODON Saudi Arabia implemented XEBO.ai Simplified Survey to unify fragmented citizen and stakeholder feedback across industrial city touchpoints. MODON deployed XEBO.ai Simplified Survey as a Survey and Questionnaire application to centralize voice of the customer for government citizen engagement and stakeholder feedback across its industrial estates.
The implementation focused on real-time sentiment analysis and centralized VoC insights, with functional capabilities including multi-channel data capture from touchpoints, consolidated dashboards, analytics and automated workflow routing for service teams. XEBO.ai Simplified Survey was configured to instrument feedback collection, surface sentiment signals and provide operational dashboards for rapid response, aligning typical Survey and Questionnaire workflows with incident and service request handling.
Operational coverage emphasized industrial city touchpoints in Saudi Arabia, with governance routed through MODON service and operations teams to standardize feedback handling and response processes. The deployment produced centralized VoC insights, reduced response times and improved service quality across channels as reported in the vendor case study, and the implementation year is documented by the vendor while specific go-live timing is estimated from project scope.
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Zakat, Tax and Customs Authority | Government | 10000 | $2.5B | Saudi Arabia | XEBO.ai, (formerly Survey2Connect) | XEBO.ai Simplified Survey | Survey and Questionnaire | 2019 | n/a |
In 2019, Zakat, Tax and Customs Authority implemented XEBO.ai Simplified Survey as a centralized Voice-of-Customer platform. The deployment targeted citizen services and internal employee experience across branches in Saudi Arabia, establishing XEBO.ai Simplified Survey as the enterprise Survey and Questionnaire backbone for taxpayer feedback and staff surveys.
The implementation configured omnichannel feedback capture and survey orchestration, with functional modules delivering real-time dashboards and a closed-loop ticketing capability to escalate dissatisfied customer cases. XEBO.ai Simplified Survey was used to collect both taxpayer feedback and internal employee experience data at scale, supporting large-scale survey volumes by 2020.
Operationally the platform was centralized to cover branch networks and service centers, aligning survey workflows with customer service and CX teams as well as HR for employee experience inputs. Governance was implemented around a single reporting fabric and role-based access to dashboards to ensure consistent question sets and survey cadence across sites.
The government-focused implementation delivered real-time dashboards and closed-loop ticketing, and by 2020 Zakat, Tax and Customs Authority reported a 25% reduction in turnaround time to reach dissatisfied customers while handling large-scale survey volumes. The deployment emphasized centralized survey management and operational routing for citizen services and internal experience programs.
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