List of XGen Smart Signatures Customers
Melbourne, 3149, VIC,
Australia
Since 2010, our global team of researchers has been studying XGen Smart Signatures customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased XGen Smart Signatures for Digital Signing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using XGen Smart Signatures for Digital Signing include: Telstra, a Australia based Communications organisation with 36093 employees and revenues of $22.93 billion, LOLC Holdings, a Sri Lanka based Banking and Financial Services organisation with 29000 employees and revenues of $1.13 billion, DFCC Bank Sri Lanka, a Sri Lanka based Banking and Financial Services organisation with 1500 employees and revenues of $250.0 million and many others.
Contact us if you need a completed and verified list of companies using XGen Smart Signatures, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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DFCC Bank Sri Lanka | Banking and Financial Services | 1500 | $250M | Sri Lanka | XGen Group | XGen Smart Signatures | Digital Signing | 2021 | n/a |
In 2021, DFCC Bank Sri Lanka deployed XGen Smart Signatures, a Digital Signing application. The presence of DFCC Bank on XGen Group's alliances listing indicates XGen Smart Signatures was provided to digitize document signing and to support credit-related workflows within DFCC's Sri Lanka operations, with deployment intent focused on branch-level paper reduction.
The implementation appears aligned to standard Digital Signing capabilities, configured to orchestrate multi-party signature workflows, template-driven document generation, role-based signer sequencing, and immutable audit trails for compliance. XGen Smart Signatures was likely parameterized to support finance and loan origination use cases, enabling digitally captured approvals and structured signing steps consistent with banking document lifecycles.
Public materials do not enumerate specific system integrations, however the implementation context implies operational integration points typical for the category, including connectivity to loan origination processes and enterprise document repositories, while preserving electronic signature records. Operational scope as stated centers on DFCC Bank Sri Lanka, with finance teams and branch operations identified as primary business functions impacted.
Governance and control elements consistent with the deployment would include signer authentication, audit and retention controls, and policy-driven signature workflows to meet banking compliance needs. The client listing does not provide detailed rollout sequencing, technical architecture, or measured outcomes, so configuration and operational specifics beyond the alliance reference remain inferred from the application category and vendor listing.
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LOLC Holdings | Banking and Financial Services | 29000 | $1.1B | Sri Lanka | XGen Group | XGen Smart Signatures | Digital Signing | 2019 | n/a |
In 2019, LOLC Holdings deployed XGen Smart Signatures from XGen Group to introduce Digital Signing capability across its retail and credit operations in Sri Lanka. The implementation targeted loan origination and credit workflows to enable paperless digital signing and improve remote customer onboarding.
XGen Smart Signatures was configured as the signature capture and document lifecycle component within XGen's Smart Trade Credit and loan origination suite, providing electronic signature capture, document stamping, and centralized signature recordkeeping. Configuration focused on embedding signature steps into loan document generation and approval flows, reducing manual handoffs in credit processing.
Operational coverage centered on credit operations and frontline lending channels in Sri Lanka, where the Digital Signing functionality supported remote customer interactions and the execution of loan documents. Integrations are reported at the application level within XGen’s trade credit and loan origination environment, aligning signing workflows with origination processes rather than standalone signing use.
Governance and workflow changes included formalizing electronic signature steps within loan origination procedures and shifting document retention to centralized electronic records to support auditability. Reported outcomes include enabling paperless signing for loan origination and credit workflows, improving remote customer onboarding and reducing manual paperwork.
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Telstra | Communications | 36093 | $22.9B | Australia | XGen Group | XGen Smart Signatures | Digital Signing | 2022 | n/a |
In 2022, Telstra appears as a listed client on XGen Group’s alliances page and is associated with XGen Smart Signatures in the Digital Signing category. The public linkage indicates XGen Smart Signatures may have been used to support electronic signature workflows for contracts and internal approval processes in Australia, aligned with CRM and operations business functions. No vendor case study is published, and specific implementation details and outcomes are not publicly available.
Given the Digital Signing application class, implementation likely centered on XGen Smart Signatures capabilities such as electronic signature workflow orchestration, template and document lifecycle management, audit trails and compliance logging, and role based approval routing that map to contract and internal approval use cases. Architecture, deployment topology, and explicit integrations are not disclosed in the public listing, and no system integrator or implementation partner is named. The primary signal is client attribution on XGen’s alliances page, which should be treated as an indicative implementation signal rather than a documented case study.
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